?_PØwoÚå…_Vl!"—žCBrowseButtons()  gopherhelp1.cnt /Û3j;)z4ÿÿddÿÿÿÿ|CONTEXThH|CTXOMAP‹ã|FONT«à|KWBTREE ð|KWDATA~é|KWMAPÛï|SYSTEM|TOPICž|TTLBTREE9(|bm0—P|bm1ò‡|bm10÷  |bm11¶1 |bm12ì |bm134B |bm14| |bm15°â |bm16Î |bm17 ì |bm18¢Ê|bm19ju|bm2Íä|bm20ã½|bm21L|bm22cP|bm23ëˆ|bm24fÞ|bm25ÓO|bm26•|bm27î|bm28«|bm29£#|bm3Í3|bm30¬ó|bm31nV|bm32_«|bm33D,|bm34|§|bm35Wo|bm36ѵ|bm37ô|bm38$J|bm39Ûæ|bm4 /|bm40!|bm41cb|bm42c›|bm43Å|bm44I.|bm45NÁ|bm46žã|bm47\|bm48m |bm49Q|bm5°|bm50óµ|bm51é@|bm52ßo|bm534×|bm54KM|bm55|bm56°;|bm57˜ˆ|bm5813|bm59om|bm6ze|bm60Ö¾|bm61‘à|bm62µ |bm63ù!|bm640!|bm65ÓP!|bm66k!|bm67S~!|bm68V¿!|bm69&"|bm7¼±|bm701d"|bm71&¬"|bm72 :#|bm73‡Ø#|bm74üm$|bm75έ$|bm76,&|bm77¡Ú&|bm78 Ã'|bm79l;(|bm8B‹|bm80 Ð(|bm81t)|bm82ÿÓ*|bm83Ÿ+|bm84”,|bm85Ü -|bm86ã}-|bm87) .|bm88£”.|bm89)n/|bm9¾Ö|bm90n0 ÜÜÿÿÿÿ BÿÿÿÿN1ÁÿÿÿÿÿÿÿÿÿÿÿÿNÍWelcome to GopherÜ> *ž }€€‚€‚€€Ì)EF("http://www.gophersoftware.com",`',1)€‰€Ì)EF("http://www.gophergraphics.com",`',1)€‰€‚‚€‚€‚ÿWelcome to GopherWelcome to Gopher Billing & Scheduling Software's help file. Can't find your answer here? Visit our website http://www.gophersoftware.com and click on the online training section. Do you have further questions? Please post your question or comments on our forum.How to use Gopher.^*Nˆ4 8€T€P¨Z‚(€ƒãéÆG耉€‚ÿ·Quick-start guide to using Gopher(*°% €€‚(€‚ÿ(ˆØ% €€‚(€‚ÿE °% €@€‚(€‚ÿOverview of Gopher's features(ØE% €€‚(€‚ÿj3¯7 >€f€P¨Z‚(€ƒ€ã#F´^€‰€‚ÿ·General Gopher Frequently Asked Questions(E×% €€‚(€‚ÿW2¯.% €d€‚(€‚ÿMore specific frequently asked questions below.(×V% €€‚(€‚ÿ è.a# ‚Ñ€P¨Z‚(€ƒãVh€‰€‚€ƒãåo€‰€‚€ƒãóv€‰€‚€ƒãŽ„€‰€‚€ƒãä„€‰€‚€ƒã»…€‰€‚€ƒãžŒ€‰€‚€ƒãד€‰€‚€ƒãX”€‰€‚€ƒãdš€‰€‚€ƒã3wk®€‰€‚€ƒãºš€‰€‚€ƒãt¢€‰€‚€ƒãkhk®€‰€‚€ƒã‰wk®€‰€‚ÿ·Customer·Invoice·Schedule·Payment·Route·Service·Material·Estimate·Contract·Matrix·Expense·Equipment·Chemical·Employee·ReportsDV¥4 8€ €P¨Z‚(€ƒã¤ok®€‰€‚ÿ·Options(aÍ% €€‚(€‚ÿZ)¥'1tÿÿÿÿÿÿÿÿÿÿÿÿ'A General Gopher Frequently Asked QuestionsY0Í€) "€`€€€ ‚‚‚‚ÿGeneral Gopher Frequently Asked Questionsc,'ã7 >€X€P¨Z‚(€ ƒ€ ã?ÇGè€ ‰€ ‚ÿ·How do I Backup my data in Gopher?(€ % €€‚(€ ‚ÿd-ão7 >€Z€P¨Z‚(€ ƒ€ ãjÇGè€ ‰€ ‚ÿ·How do I Restore my data in Gopher?( —% €€‚(€ ‚ÿ„Mo 7 >€š€P¨Z‚(€ ƒ€ ã%F´^€ ‰€ ‚ÿ·Backing up to a CD / Transferring Data Using CD-R, Using Windows XP(—C % €€‚(€ ‚ÿ…N È 7 >€œ€P¨Z‚(€ ƒ€ ã$F´^€ ‰€ ‚ÿ·Exporting Customer List / Creating Form Letters with Microsoft Word.(C ð % €€‚(€ ‚ÿzCÈ j 7 >€†€P¨Z‚(€ ƒ€ ãד€ ‰€ ‚ÿ·Where do you set up contracts for your customers to sign?(ð ’ % €€‚(€ ‚ÿ¥bj 7 C V€Ä€P¨Z‚(€ ƒ€ ã¬h€ ‰€ ãX”€ ‰€ ‚ÿ·How to set up re-occuring billing? You can use auto billing or the contract feature.(’ _ % €€‚(€ ‚ÿX$7 · 4 8€H€P¨Z‚(€ ƒãåÆGè€ ‰€ ‚ÿ·Barcode scanner how to use?(_ ß % €€‚(€ ‚ÿb7· A + &€n€P¨Z‚(€ ƒ€ ‚ÿ·Will my data be erased after my trial period? No.Fß ‡ 1ÿÿÿÿÿÿÿÿÿÿÿÿ‡ dLCreating Form LettersAA È ' €4€€€ ‚‚ÿCreating Form Lettersâ‡ Ö , &€Å€P¨Z‚(€ ƒ€ ‚ÿ·You can use Mail Merge to create customized letters, flyers or create envelopes. Please note that your invoices are designed to be used with cleared windowed envelopes, so this procedure would not be needed for invoices.(È þ % €€‚(€ ‚ÿ}RÖ {+ &€¤€P¨Z‚(€ ƒ€ ‚ÿ·In this example we will create envelopes to send out flyers or newsletters. (þ £% €€‚(€ ‚ÿŒa{/+ &€Â€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. At the top left of your screen in Gopher, click on File then Export Customer List. >£m6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿ§|/ @+ &€ø€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. Choose where you want to save your customer list exported txt file. Save it somewhere you cam @A n easily find it. >m^@6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿ~S @Ü@+ &€¦€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. In Microsoft Word, click File at the top left of the screen then New.>^@A6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿQ&Ü@kA+ &€L€P¨Z‚(€ ƒ€ ‚ÿ·Step 4. Choose Envelope Wizard. >A©A6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿe:kAB+ &€t€P¨Z‚(€ ƒ€ ‚ÿ·Step 5. Choose create envelopes for a mailing list. >©ALB6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿJB–B+ &€>€P¨Z‚(€ ƒ€ ‚ÿ·Step 6. Choose Get Data. >LBÔB6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿR'–B&C+ &€N€P¨Z‚(€ ƒ€ ‚ÿ·Step 7. Choose open data source. >ÔBdC6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿpE&CÔC+ &€Š€P¨Z‚(€ ƒ€ ‚ÿ·Step 8. Choose to open the txt file you had created from Gopher>dCD6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿX-ÔCjD+ &€Z€P¨Z‚(€ ƒ€ ‚ÿ·Step 9. Click on Set Up Main Document. >D¨D6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿ›pjDCE+ &€à€P¨Z‚(€ ƒ€ ‚ÿ·Step 10. Choose appropriate settings and click ok. For our example, we didn't need to change any settings.>¨DE6 <€€‚(€ ‚€ ‡"€ € ‚‚ÿb7CEãE+ &€n€P¨Z‚(€ ƒ€ ‚ÿ·Step 11. Click on the button Insert Merge Field. >E!F6 <€€‚(€ ‚€ ‡"€ € ‚‚ÿbãE®F+ &€Ä€P¨Z‚(€ ƒ€ ‚ÿ·Step 12. Add the fields you want displayed in your address. The first will be Display Name. >!FìF6 <€€‚(€ ‚€ ‡"€ € ‚‚ÿi>®FUG+ &€|€P¨Z‚(€ ƒ€ ‚ÿ·Step 13. You will then see the display name tag appear. :ìFG3 6€€‚(€ ‚€ ‡"€ ‚‚ÿýÑUGŒH, &€£€P¨Z‚(€ ƒ€ ‚ÿ·Step 14. Continue to add fields, use the enter key to create a new line for Street 1. Use the comma key to insert a comma after the city tag. When you are completed, your's should look like this example.>GÊH6 <€€‚(€ ‚€ ‡"€ € ‚‚ÿtIŒH>I+ &€’€P¨Z‚(€ ƒ€ ‚ÿ·Step 15. When you are completed, your envelope will look like this.>ÊH|I6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿ†[>IJ+ &€¶€P¨Z‚(€ ƒ€ ‚ÿ·Step 16. Click on the View Merged Data button to see your envelopes with actual data.>|I@J6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿX-J˜J+ &€Z€P¨Z‚(€ ƒ€ ‚ÿ·Step 17. You will see your data appear.>@JÖJ6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿ“h˜JiK+ &€Ð€P¨Z‚(€ ƒ€ ‚ÿ·Step 18. You can use the arrow buttons to view the data before and after the current record shown.>ÖJ§K6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿyNiK L+ &€œ€P¨Z‚(€ ƒ€ ‚ÿ·Step 19. When you are satisfied with your results, print your envelopes.D §KdL9 B€€‚(€ ‚€ ‡"€€ ‚‚‚‚‚ÿtC LØL1@ ÿÿÿÿÿÿÿÿÿÿÿÿØL°‰Backing up to a CD / Transferring Data Using CD-R, Using Windows XP„RdL\N2 2€¥€€€ ‚‚‚‚€€ ‚‚ÿBacking up to a CD / Transferring Data Using CD-R, Using Windows XPHere is how you can move your database file from one computer to another using a CD-R. This assumes you have the same version of Gopher already installed on both computers.Warning: Make sure Gopher is closed on both computers before attempting this procedure.EØL¡N. ,€.€P¨Z‚(€ƒ€€ ‚ÿ·Source Computer:yT\NO% €¨€‚(€ ‚ÿ1) Insert a blank CD-R into the source computer (make sure Gopher is NOT running)0 ¡NV€& €€‚(€ ‚ÿ2) Double-click on My Computer, Local C: drive, then go into the Program Files\Ditech\Gopher 2003 folder. You might see a message that says the contents of the folder are hidden. If you seeOV€dL that message, then click the option to show the contents of the folder.hBO¾& €…€‚(€ ‚ÿ3) Right-click on the GOPHER2003.GDB file and choose "Sent To" -> CD-R drive (should be drive letter D: or higher). If you just see a file called GOPHER2003 (without the ".GDB" extension) then go to the Tools menu, choose folder options, click View tab, and uncheck the "Hide extensions for known file types" checkbox.ý×V€»‚& €¯€‚(€ ‚ÿ4) Close the My Computer window and double-click on My Computer again. Right-click on the icon for your CD-R drive and choose "Write these files to CD". Click the next button when the CD writing wizard appears.(¾ã‚% €€‚(€ ‚ÿ¤|»‚‡ƒ( €ø€‚(€€ ‚ÿAfter the CD has been written it will eject automatically. Take the CD to the destination computer and insert the disc.(クƒ% €€‚(€ ‚ÿJ‡ƒùƒ. ,€8€P¨Z‚(€ƒ€€ ‚ÿ·Destination Computer:¡|¯ƒš„% €ø€‚(€ ‚ÿ5) Go to My Computer, double-click on the icon for the CD drive. Right-click on the GOPHER2003.GDB file and choose copy.½—ùƒW…& €/€‚(€ ‚ÿ6) Close the My Computer window and open a new My Computer window. Double-click on the local C: drive and go into Program Files\Ditech\Gopher 2003.Ûµš„2†& €k€‚(€ ‚ÿ7) Hit CTRL-V to paste the file. You should receive a warning that the file already exists. Click YES to overwrite the existing file with the database from the source computer.uPW…§†% € €‚(€ ‚ÿ8) Try running Gopher to confirm that your data has transferred successfully.(2†Ï†% €€‚(€ ‚ÿ(§†÷†% €€‚(€‚ÿe7φ\‡. ,€n€P¨Z‚(€ƒ€€ ‚ÿ·Another option is to email the data to yourself.(÷†„‡% €€‚(€ ‚ÿlF\‡ðˆ& €€‚(€ ‚ÿIf you need to switch Gopher from one computer to another and they aren't networked. Here is a quick simple way to do it. You can backup your database into a *.zip file and email it to yourself. Then retrieve your email on your other computer, save the *.zip file to your computer and then restore your data from that file.(„‡‰% €€‚(€ ‚ÿ˜sðˆ°‰% €æ€‚(€ ‚ÿThis came in handy the other day when a Gopher user wasn't able to transfer the data via floppy, cd or network. < ‰ì‰15ÿÿÿÿÿÿÿÿÿÿÿÿì‰åŒQuick StartÍ°‰ ŒQ p€›€€‚‚€‚‚ãÇGè€ ‰€‚ãäÆGè€ ‰€‚ãæÆGè€ ‰€‚ÿQuick StartLets get started right away! If you haven't already done so install Gopher now. Follow these quick and easy steps to get your company up and going on our software. Afterwards look further ahead in this manual to get a more detailed understanding of the power of Gopher. Examples are included to show you how to setup more advanced operations. Step 1. Enter your customers. Step 2. Enter your services.Step 3. Set up your routes.Û„ì‰åŒW |€ €€ãáÆGè€ ‰€‚ãàÆGè€ ‰€‚ãâÆGè€ ‰€‚ããÆGè€ ‰€‚ÿStep 4. Schedule your jobs.Step 5. Print your jobs.Step 6. Mark your jobs completed.Step 7. Generate Invoices.C Œ(1Åÿÿÿÿÿÿÿÿÿÿÿÿ(¹ÁQuick Start Step 5â–åŒ ŽL f€/€€€ ‚‚€€ ‚‚ãóv€ ‰€ ‚‚€ †"€‚‚ÿQuick Start Step 5Print your jobs.Use the "Print Jobs" button in the "Schedule" section to print out your work sheets for each day.‚W(ŒŽ+ &€®€P¨Z‚(€ ƒ€ ‚ÿ·You can also choose which options you want printed on your scheduled job reports.: ŽÆŽ3 6€€‚(€ ‚€ †"€‚‚ÿbŒŽV. ,€Ä€P¨Z‚(€ƒ€€ ‚ÿ·(Optional) If you want to print only specific pages of your scheduled jobs, click preview. :ÆŽ3 6€€‚(€ ‚€ †"€‚‚ÿm?V À. ,€~€P¨Z‚(€ƒ€€ ‚ÿ·(Optional) Then choose which page you want to print out. ÀåŒ<HÀ5 :€€‚(€ ‚€ †"€€ ‚ÿ( ÀpÀ% €€‚(€ ‚ÿc8HÀÓÀ+ &€p€P¨Z‚(€ ƒ€ ‚ÿ·Here is a sample of how your job sheets will look.<pÀÁ5 :€€‚(€ ‚€ †"€€ ‚ÿ(ÓÀ7Á% €€‚(€ ‚ÿ‚9Á¹ÁI b€r€P¨Z‚(€ƒ€ãâÆGè€ ‰€ €€ ãáÆGè€ ‰€ ‚ÿ·Continue on to Step 6. Or Back to Step 4.C7ÁüÁ1 ÿÿÿÿÿÿÿÿÿÿÿÿüÁÂÎQuick Start Step 4c0¹Á_Â3 6€`€€€ ‚‚€€‚‚€ ‚ÿQuick Start Step 4Schedule your jobs ƒXüÁâÂ+ &€°€PÈ:‚H€ ƒ€ ‚ÿ·Make sure you are in the Schedule section of Gopher and on the tab "Job Calendar."(_ Ã% €€‚H€ ‚ÿœqâ¦Ã+ &€â€PÈ:‚H€ ƒ€ ‚ÿ·Click the "New" button. Or use your mouse and right click on the calendar day and choose to "schedule job."> ÃäÃ6 <€€‚H€ ‚€ ‡"€€ ‚‚ÿꮦÃÎÄ< F€]€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Please Select Customer for Scheduled Job" window will appear.·Use the drop down box in one of the three options to select a customer. ·Click the "OK" button.<äà Å5 :€€‚H€ ‚€ ‡"€€ ‚ÿ(ÎÄ2Å% €€‚H€ ‚ÿ7 űÆH ^€o€PÈ:‚H€ ƒ€ ãtw€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Service" window will appear.·"Job Description" - Choose a service from the drop down box. The services that appear here are those you have previously entered in the "Service" page. You can also type in a service name such as Lawn Mowing.·Click the "Next" button at the bottom of the window.<2ÅíÆ5 :€€‚H€ ‚€ ‡"€€ ‚ÿ(±ÆÇ% €€‚H€ ‚ÿeíÆzÉ` Ž€ €PÈ:‚H€ ƒ€ ãØ~€ ‰€ ãU}€ ‰€ ã€}€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Continue to click the "Next" button past the following windows "Equipment", "Chemical Application" until you get to the window "Frequency."·Choose the Custom tab.·"Interval" - If you service this lawn once a week then leave the Interval at "1 - Week(s)". If you service the lawn every two weeks then set the Interval to "2 - Week(s)". If you service the lawn once a month then set the Interval to "1 - Month(s)". If you service the lawn every ten days then set the Interval to "10 - Day(s)".(Ç¢É% €€‚H€ ‚ÿ[0zÉýÉ+ &€`€PÈ:‚H€ ƒ€ ‚ÿ·We also set the Requested Day to Thursday.<¢É9Ê5 :€€‚H€ ‚€ ‡"€€ ‚ÿ(ýÉaÊ% €€‚H€ ‚ÿÃ9Ê$Ë4 6€€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "Next" button at the bottom of the window.·Review the Job Dates. Add or remove any dates desired and click the Next button.<aÊ`Ë5 :€€‚H€ ‚€ ‡"€€ ‚ÿ($ˈË% €€‚H€ ‚ÿ©j`Ë1Ì? N€Ô€PÈ:‚H€ ƒ€ ãÖ}€ ‰€ ‚€ ƒ€ ‚ÿ·You should be on the "Billing" window now.·"Service Price" - Enter the fee for this service.>ˆËoÌ6 <€€‚H€ ‚€ ‡"€€ ‚‚ÿj?1ÌÙÌ+ &€~€PÈ:‚H€ ƒ€ ‚ÿ·Click the "Finished" button at the bottom of the window. (oÌÍ% €€‚H€ ‚ÿïÉÙÌðÍ& €“€‚H€ ‚ÿYou should now be back at the main "Schedule" page. Look at the calendar and you should see a day that is green. Click on that day and you will see the job appear in the job list below the calendar.(ÍÎ% €€‚H€ ‚ÿ(ðÍ@Î% €€‚(€ ‚ÿ‚9ÎÂÎI b€r€P¨Z‚(€ƒ€ãàÆGè€ ‰€ €€ ãæÆGè€ ‰€ ‚ÿ·Continue on to Step 5. Or Back to Step 3.C@ÎÏ1T ÿÿÿÿÿÿÿÿÿÿÿÿÏðQuick Start Step 6].ÂÎbÏ/ .€\€€€ ‚‚€€ ‚‚ÿQuick Start Step 6Complete your jobs.ËÏq8 >€—€P¨Z‚(€ ƒ€ ãðv€ ‰€ ‚ÿ·At the end of each day highlight the calendar day by clicking on a specific job day in the calendabÏqÂÎr and then click the "Completed" jobs button to let Gopher know those jobs have been completed.(bÏ™% €€‚(€ ‚ÿ6qÏ1 2€ €‚(€ †"€€ ‚ÿ(™÷% €€‚(€ ‚ÿb7ÏY+ &€n€P¨Z‚(€ ƒ€ ‚ÿ·Choose either all jobs for the day or some jobs. (÷% €€‚(€ ‚ÿ8Y¹2 4€€‚(€ †"€‚€ ‚ÿwI0. ,€’€P¨Z‚(€ƒ€€ ‚ÿ·(Optional) The some jobs button will allow you to enter job times.(¹X% €€‚(€ ‚ÿŽ`0æ. ,€À€P¨Z‚(€ƒ€€ ‚ÿ·(Optional) Click the Select All button. Then click the Finish button at the bottom right.>X$6 <€€‚(€ ‚€ †"€ € ‚‚ÿ}Oæ¡. ,€ž€P¨Z‚(€ƒ€€ ‚ÿ·(Optional) Highlight the specific job and click the Edit Details button.:$Û3 6€€‚(€ ‚€ †"€!‚‚ÿ–e¡q1 2€Ê€P¨Z‚(€ ƒ€ €€ ‚ÿ·(Optional) Click on the Labor tab and enter the Start & Finish Time. Click OK when completed.>Û¯6 <€€‚(€ ‚€ †"€"€ ‚‚ÿÆ‚quD V€€P¨Z‚(€ ƒ€ ãîv€ ‰€ ã‚~€ ‰€ ‚ÿ·To see the list of completed jobs which are awaiting to be generated into invoices, click on the Completed Jobs tab.:¯¯3 6€€‚(€ ‚€ †"€#‚‚ÿ[/u , &€_€P¨Z‚(€ ƒ€ ‚ÿ·You can also add additional jobs here that were not scheduled but you want to appear on the next invoice. For instance if while you are on a job site a customer asks you to do an additional service. When you get back to your office you can add the job here so you won't forget to bill them for it.<¯F5 :€€‚(€ ‚€ †"€$€ ‚ÿ( n% €€‚(€ ‚ÿ‚9FðI b€r€P¨Z‚(€ƒ€ããÆGè€ ‰€ €€ ãàÆGè€ ‰€ ‚ÿ·Continue on to Step 7. Or Back to Step 5.Cn31ˆ ÿÿÿÿÿÿÿÿÿÿÿÿ3—AQuick Start Step 7t*ð§ J b€U€€€ ‚‚€€ ‚‚ãîv€ ‰€ ã‚~€ ‰€ ‚‚ÿQuick Start Step 7Generate your invoices.At the end of your billing cycle, click on the "Generate" button and print out all of your invoices. Generating invoices means that Gopher takes all of your completed jobs since the last time you generated and compiles them into invoices.{P3" + &€ €P¨Z‚(€ ƒ€ ‚ÿ·First step is to be on the schedule page and click on the Generate button.Ó”§ õ ? L€+€‚(€ ‚€ †"€%€ ‚‚€€ ‚‚ÿRemember: If you send out your invoices once a month at the end of the month, only generate your invoices once at the end of the month. uJ" j + &€”€P¨Z‚(€ ƒ€ ‚ÿ·In this example we are going to generate our invoices for the month.>õ ¨ 6 <€€‚(€ ‚€ †"€&€ ‚‚ÿõÉj  , &€“€P¨Z‚(€ ƒ€ ‚ÿ·Invoice Date is the date that will appear on the top of your invoice. You can set this to whatever you want. Line item date range determines which completed jobs will be included in this invoice.(¨ Å % €€‚(€ ‚ÿE  + &€4€P¨Z‚(€ ƒ€ ‚ÿ·Click ok when ready.(Å 2 % €€‚(€ ‚ÿÖª , &€U€P¨Z‚(€ ƒ€ ‚ÿ·If you had completed jobs for the correctly set a line item date range and customers chosen, you will see this confirmation window, otherwise recheck your settings.>2 F6 <€€‚(€ ‚€ †"€'€ ‚‚ÿW,+ &€X€P¨Z‚(€ ƒ€ ‚ÿ·You can then print out your invoices. :F×3 6€€‚(€ ‚€ †"€(‚‚ÿé @) €Ó€‚(€€ ‚ÿHere is a hint: If you would like to print an invoice to a pdf file, choose Report Destination of file, then choose the pdf option. You can then email your customers their invoices by attaching the pdf file in the email you send.× @ð(×4@% €€‚(€ ‚ÿ¿™ @ó@& €3€‚(€ ‚ÿThat's it! Simple and easy! If you want to find out more about the power of Gopher, please read on. You will be amazed at what Gopher can do for you. (4@A% €€‚(€ ‚ÿTó@oA: D€4€P¨Z‚(€ƒ€€ ãâÆGè€ ‰€ ‚ÿ·Back to Step 6.(A—A% €€‚(€ ‚ÿCoAÚA1>ÿÿÿÿÿÿÿÿ ÿÿÿÿÚAÕGQuick Start Step 2_0—A9B/ .€`€€€ ‚‚€€‚‚ÿQuick Start Step 2Enter your services. NÚAºB3 6€œ€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Make sure you are on the tab "Service List."·Click the "New" button.>9BøB6 <€€‚(€ ‚€ ‡"€)€ ‚‚ÿªºBúCX ~€U€P¨Z‚(€ ƒ€ ãJ€ ‰€ ãÇ‹€ ‰€ ãò‹€ ‰€ ‚€ ƒ€ ‚ÿ·A "Service Setup" window will appear. This window has four tabs: "Service", "Customer Prices", "Comment" and "Chemical."·Click on the "Service" tab.>øB8D6 <€€‚(€ ‚€ ‡"€*€ ‚‚ÿ.êúCfED V€Õ€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Service ID" - Enter the Service ID.·"Service Description" - Enter the description of the service.·"Billing Option" - Choose "Flat-Rate."·"Standard Price" - Enter the default price for this service or leave it blank.(8DŽE% €€‚(€ ‚ÿk@fEùE+ &€€€P¨Z‚(€ ƒ€ ‚ÿ·Click on the Customer Prices tab and click the new button.>ŽE7F6 <€€‚(€ ‚€ ‡"€+€ ‚‚ÿ|QùE³F+ &€¢€P¨Z‚(€ ƒ€ ‚ÿ·Here is where you will set this service's specific price for each customer.:7FíF3 6€€‚(€ ‚‡"€,€ ‚‚ÿ>³F+G% €2€‚(€ ‚ÿClick the "OK" button.(íFSG% €€‚(€ ‚ÿ‚9+GÕGI b€r€P¨Z‚(€ƒ€ãæÆGè€ ‰€ €€ ãÇGè€ ‰€ ‚ÿ·Continue on to Step 3. Or Back to Step 1.@SGH1žÿÿÿÿÿÿÿÿ ÿÿÿÿHsMBarcode Scanner„DÕG™H@ P€Š€€€ ‚‚€ ‡"€-€ ‚‚€€ ‚‚ÿBarcode ScannerHow to get the barcode scanner working.˜@H1KX ~€€P¨Z‚(€ ƒ€ ãÏok®€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·First thing you need to do is go to the Options page at the bottom of the green bar that runs along the left side of your program. ·Click on the register Gopher button. ·Click on the modules tab and enter the barcode registration number that was sent to you in your invoice.·Make sure you have the barcode plug hooked into the Y connector with the keyboard and then into the keyboard input.·Click on your schedule section of the program, click the complete button, then the some jobs button, then scan across the job sheets to mark the jobs complete.+ß™H\LL f€¿€P¨Z‚(€ ƒ€ ãCk®€ ‰€ ‚€ ƒ€ ãàÆGè€ ‰€ ‚ÿ·What do you do if your customers don't send back their payment stub? What will you scan in? Use the upcoming payments report.·You can toggle the barcode printing on the schedule page with the options here.:1K–L3 6€€‚(€ ‚†"€€ ‚‚ÿ¡v\L7M+ &€ì€P¨Z‚(€ ƒ€ ‚ÿ·To enter your payments, click on the payment section and click the scan button, then scan your payment barcodes!<–LsM5 :€€‚(€ ‚€ †"€.€ ‚ÿC7M¶M1 ÿÿÿÿÿÿÿÿ ÿÿÿÿ¶M‡Quick Start Step 3ý·sM³OF Z€o€€€ ‚‚ãä„€ ‰€ ‚‚€‚‚€€ €‚‚ÿQuick Start Step 3Set up you routes. Click on the "Route" section that runs along the green bar at the left of the screen. Create your routes.Remember: The order in which your customers are set in the Route page is the order they are printed out in your daily job schedules. Order the customers as if you were going to visit one after the other straight through the entire route. Normally you will have 1 route per crew.[0¶M€+ &€`€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the tab "³O€sMRoute List.">³OX€6 <€€‚(€ ‚€ ‡"€/€ ‚‚ÿß‚€7ƒ] ˆ€€P¨Z‚(€ ƒ€ ƒ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "New" button.·A "Geographic Route" window will appear. This window has two tabs: "Route" and "Crew Assignment."·Click on the "Route" tab.·"Route ID" - Enter a route ID for example: 'North Route' or 'route 1.'·"Description" - Enter a description for this route. Ex. "northern side of town."·"Crew" - Use the drop down box to apply a crew if applicable.·Highlight properties from the "All Other Properties" list and use the Red Arrow buttons to move the properties up to the "Current Route" list that will be included in this route. You can also drag and drop the customers from one window to the other.>X€uƒ6 <€€‚(€ ‚€ ‡"€0€ ‚‚ÿöÊ7ƒk„, &€•€P¨Z‚(€ ƒ€ ‚ÿ·When you have moved up all the properties that will be serviced into the "Current Route" list, use the "First", "Prior", "Next", and "Last" buttons to order the property list in geographic order. ;uƒ¦„3 6€€‚(€ ‚€ ‡"€1‚‚ÿ ~Sk„$…+ &€¦€P¨Z‚(€ ƒ€ ‚ÿ·Or you can drag and drop the customers into their proper geographic position.>¦„b…6 <€€‚(€ ‚€ ‡"€2€ ‚‚ÿˆ]$…ê…+ &€º€P¨Z‚(€ ƒ€ ‚ÿ·"Clear Route" button - This will remove all the properties in the "Current Route" list.|Wb…f†% €®€‚(€ ‚ÿ"Show Addresses" button - This will show the address of the properties in your list.(ê…Ž†% €€‚(€ ‚ÿW+f†å†, (€V€P¨Z‚(€ ƒ€ ƒ‚ÿ·Click the "OK" button when finished.(Ž† ‡% €€‚(€ ‚ÿ‚9冇I b€r€P¨Z‚(€ƒ€ãáÆGè€ ‰€ €€ ãäÆGè€ ‰€ ‚ÿ·Continue on to Step 4. Or Back to Step 2.C ‡Ò‡1°ÿÿÿÿÿÿÿÿ ÿÿÿÿÒ‡?ŽQuick Start Step 1¶<‡ˆŠz €y€€€ ‚‚€€ ‚‚ãVh€ ‰€ ãÀÇGè€ ‰€ €€ €€ €€ ‚ãÀÇGè€ ‰€ €€ €€ €€ ‚ÿQuick Start Step 1Enter your customers.Click on the "Customer" section that runs along the green bar at the left of the screen. Click the "New" button and enter your customers. You can also import your customer database from QuickBooks. To import click on "File" at the top left of Gopher and click on "Import," then choose "Quickbooks Customer List."If you are a Gopher 98 user, you can import your customer database from that program. Click on "File" at the top left of Gopher click on "Import" then choose "Gopher 98 Entire Database."&Ò‡®Š# €€€ ‚ÿ(ˆŠÖŠ% €€‚(€ ‚ÿH ®Š‹( €@€‚(€€‚ÿEx. Entering a new customer (ÖŠF‹% €€‚(€‚ÿH‹Ž‹+ &€:€P¨Z‚(€ ƒ€ ‚ÿ·Click the "New" button.@ F‹΋7 >€€‚(€ ƒ‚€ ‡"€3‚€ ‚ÿM"Ž‹Œ+ &€D€P¨Z‚(€ ƒ€ ‚ÿ·A "Name" window will appear.>΋YŒ6 <€€‚(€ ‚€ ‡"€4€ ‚‚ÿ³lŒ G ^€Ø€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ãh€ ‰€ ‚ÿ·Enter the customer's "Full Name." ·Click the "OK" button.·A "Customer" window will appear.>YŒJ6 <€€‚(€ ‚€ ‡"€5€ ‚‚ÿX- ¢+ &€Z€P¨Z‚(€ ƒ€ ‚ÿ·Enter the relevant customer informationBJä' €6€‚(€ ‚‚‚ÿClick the "OK" button.[!¢?Ž: D€B€P¨Z‚(€ƒ€€ ãäÆGè€ ‰€ ‚ÿ·Continue on to Step 2.7ävŽ1Éÿÿÿÿÿÿÿÿ ÿÿÿÿvŽ·ÁBackup2 ?Ž¨Ž' €€€€ ‚‚ÿBackup¹vŽa8 >€€P¨Z‚(€ ƒ€ €€ €€ ‚ÿ·Remember to always backup your data! Click on "File" at the top of the program menu and then choose "Backup Database." (¨Ž‰% €€‚(€ ‚ÿ2a». ,€ €‚(€ ‡"€6‚ÿ(‰ À% €€‚(€ ‚ÿ» À?ŽÞ²»êÀ, &€e€P¨Z‚(€ ƒ€ ‚ÿ·Choose where to send your data with the "Backup Filename." Then click the Backup button. It is best to save to an external storage device such as a floppy disk or the like.< À&Á5 :€€‚(€ ‚€ ‡"€7€ ‚ÿ(êÀNÁ% €€‚(€ ‚ÿi8&Á·Á1 2€p€‚(€ ãjÇGè€ ‰€ ‚ÿTo learn how to restore your database click here.8NÁïÁ1ñÿÿÿÿÿÿÿÿÿÿÿÿïÁ¨ÄRestore3 ·Á"Â' €€€€ ‚‚ÿRestore©rïÁËÂ7 >€ä€P¨Z‚(€ ƒ€ €€ €€ ‚ÿ·To restore your data click on "File" at the top of the program menu and then choose "Restore Database." ("ÂóÂ% €€‚(€ ‚ÿ6ËÂ)Ã1 2€ €‚(€ ‡"€8€ ‚ÿ(óÂQÃ% €€‚(€ ‚ÿd)ÃàÃ+ &€È€P¨Z‚(€ ƒ€ ‚ÿ·Choose where to retrieve your data with the "Backup Filename." Then click the Restore button. <QÃÄ5 :€€‚(€ ‚€ ‡"€9€ ‚ÿ(àÃDÄ% €€‚(€ ‚ÿd3ĨÄ1 2€f€‚(€ ã?ÇGè€ ‰€ ‚ÿTo learn how to backup your data click here.EDÄíÄ1ÿÿÿÿÿÿÿÿÿÿÿÿíÄ®ÇExport Customer List@¨Ä-Å' €2€€€ ‚‚ÿExport Customer ListœkíÄÉÅ1 2€Ö€P¨Z‚(€ ƒ€ €€ ‚ÿ·To export your customer list into a tab delimited file, click on File at the top left of the screen(-ÅñÅ% €€‚(€ ‚ÿ6ÉÅ'Æ1 2€ €‚(€ ‡"€:€ ‚ÿ(ñÅOÆ% €€‚(€ ‚ÿV%'Æ¥Æ1 2€J€P¨Z‚(€ ƒ€ €€ ‚ÿ·Choose Export Customer List. (OÆÍÆ% €€‚(€ ‚ÿ¥z¥ÆrÇ+ &€ô€P¨Z‚(€ ƒ€ ‚ÿ·If you want to export a customer list of only ACTIVE customers, click on the check box Export only active customers.<ÍÆ®Ç5 :€€‚(€ ‚€ ‡"€;€ ‚ÿ< rÇêÇ1ÿÿÿÿÿÿÿÿÿÿÿÿêǽÈImport DataÓž®Ç½È5 8€=€€€‚‚€€€€‚ÿImport DataGopher allows you to import data from Gopher 98 or Quickbooks. To do so, click on File at the top left of the screen then choose Import. @êÇýÈ1=ÿÿÿÿÿÿÿÿÿÿÿÿýÈúÉQuickbooks Linký½ÈúÉ; D€…€€€‚‚€€€€€€‚ÿQuickbooks LinkTo export your invoices and payments to Quickbooks, click on File at the top left of your program menu and then click on "Quickbooks Link" then "Export to Quickbooks.": ýÈ4Ê1¸ÿÿÿÿÿÿÿÿÿÿÿÿ4ʾLate Fees\3úÉÊ) "€f€€€ ‚‚‚‚ÿLate FeesTo add late fees to your invoices, b14ÊòÊ1 2€b€P¨Z‚(€ ƒ€ €€ ‚ÿ·Click on the top program menu "Function" <Ê.Ë5 :€€‚(€ ‚€ †"€<€ ‚ÿ(òÊVË% €€‚(€ ‚ÿV%.ˬË1 2€J€P¨Z‚(€ ƒ€ €€ ‚ÿ·Click "Calculate Late Fees." >VËêË6 <€€‚(€ ‚€ †"€=€ ‚‚ÿb=¬ËLÌ% €z€‚(€ ‚ÿYou have a few options when you calculate your late fees. lAê˸Ì+ &€‚€P¨Z‚(€ ƒ€ ‚ÿ·Choose which invoices will have late fees applied to them. >LÌöÌ6 <€€‚(€ ‚€ †"€>€ ‚‚ÿH ¸Ì>Î> J€€P¨Z‚(€ ƒ€ €€ ãh€ ‰€ ‚ÿ·The "only include customer with Late Fee option enabled" check box allows you to determine which customers will get late fees. You can set the late fee option for each specific customer in the customer page section when you edit a customer's information.>öÌ|Î6 <€€‚(€ ‚€ †"€?€ ‚‚ÿà›>ÎhE X€7€P¨Z‚(€ƒ€€ ‚€ƒ€€ ‚€ƒ€€ ‚ÿ·Description of Late Fee Penalty is the way the line item will appear in the invoice to explain the charge.·Penalty Calculator allows you to choose if a flat-fee amout and/or a percentage will be applied to the invoice.·Invoice Assignment allows you to choose if you will have the late fee apply to curren|ÎhúÉt invoices or as a completed job that will await the next time you generate your invoices.(|Î% €€‚(€ ‚ÿ[0hë+ &€`€P¨Z‚(€ ƒ€ ‚ÿ·Choose - Add line item to past due invoiceŒfw& €Ì€‚(€ ‚‚ÿIf you want to add a late fee line item to an already generated invoice. (This is not often used.)a6ëØ+ &€l€P¨Z‚(€ ƒ€ ‚ÿ·Choose - Add line item to next generated invoiceæ¯w¾7 <€a€‚(€ ‚‚€ †"€@€ ‚ÿIf you want the late fee line item to be put into the Schedule - Completed Jobs tab to wait until your next generated invoices. (Most common way to use this feature.) IØ1<ÿÿÿÿÿÿÿÿÿÿÿÿúUpdate Customer Balancesó¾¾ú5 8€}€€€‚‚€€€€‚ÿUpdate Customer BalancesTo have Gopher scan through your customer balances, check them and update them, click on Functions at the top of the program then Update Customer Balances. F@1ÿÿÿÿÿÿÿÿÿÿÿÿ@Update Contract Dates›fúÛ5 8€Í€€€‚‚€€€€‚ÿUpdate Contract DatesTo update your contract dates. To do this, click on Functions at the top of the program then choose Update Contract Dates. A new window will appear that will ask you if you want to either rebuild all contracts within a specific time frame or if you would rather only rebuild the dates that are currently specified in each contract. What's the difference between these two choices? You can choose to rebuild all contract dates between a specific time frame if you are starting a new season and want to set all your contracts for the new year all at once. You may choose to rebuild the dates that are currently specified in each contract if you have just imported your data from a previous version of Gopher and you don't see all the contract dates appear in your generated invoices. Once you have chosen then click the Rebuild Dates button.&@# €€€‚ÿBÛC1ÖÿÿÿÿÿÿÿÿÿÿÿÿC× Customer List TabÖH / ,€­€€€‚‚€€‚ÿCustomer List TabThe "Customer List" tab allows you to enter information on each of your customers. You will see database navigation buttons at top. Use the New, Edit, and Delete buttons to operate your customer database. At the bottom of the screen you will see the "Sort Customer List By" drop down box. The "Name Filter" field allows you to type in a name to quickly find a customer. You can also use the "A – Z" tabs to help narrow down your search as well. &Cn # €€€‚ÿǃH 5 D V€€P¨Z‚(€ƒ€ãh€ ‰€ãh€ ‰€‚ÿ·To access the highlighted customer information click the edit button or click the new button to enter a new customer.(n ] % €€‚(€‚ÿzC5 × 7 >€†€P¨Z‚(€ƒ€ãÕg€ ‰€‚ÿ·Click here for an example of how to enter a new customer.E]  1,ÿÿÿÿÿÿÿÿÿÿÿÿ Customer New Exampleh9× „ / .€r€€€ ‚‚€€‚‚ÿCustomer New ExampleEx. Entering a new customer H Ì + &€:€P¨Z‚(€ ƒ€ ‚ÿ·Click the "New" button.@ „  7 >€€‚(€ ƒ‚€ ‡"€3‚€ ‚ÿM"Ì Y + &€D€P¨Z‚(€ ƒ€ ‚ÿ·A "Name" window will appear.> — 6 <€€‚(€ ‚€ ‡"€4€ ‚‚ÿ³lY JG ^€Ø€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ãh€ ‰€ ‚ÿ·Enter the customer's "Full Name." ·Click the "OK" button.·A "Customer" window will appear.>— ˆ6 <€€‚(€ ‚€ ‡"€5€ ‚‚ÿ{HJ3 6€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Enter the relevant customer information·Click the "OK" button.@ˆC1¤ÿÿÿÿÿÿÿÿÿÿÿÿCACustomer Window·A˜ þ€?€€€‚‚‚‚ã+h€ ‰€ãh€ ‰€ã¬h€ ‰€ã×h€ ‰€ãi€ ‰€ãfp€ ‰€ããn€ ‰€ão€ ‰€ã9o€ ‰€‚‚ÿCustomer WindowWhen you edit or eCAnter a new customer, the Customer window will appear. At the top of this window you will find nine tabs: "Main", "Billing", "Auto-Billing", "Property", "Category", "Material", "Service", "Memo," and "Comment."ICOA1°ÿÿÿÿÿÿÿÿÿÿÿÿOA¶DCustomer Window Main TabDA“A' €:€€€ ‚‚ÿCustomer Window Main Tab¶OA±Ch ž€m€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ãä„€ ‰€ ‚€ ƒ€ ãQh€ ‰€ ãQh€ ‰€ ‚ÿ·"Customer ID" - Automatically entered.·"Account Name" drop down box - Use this drop down box to choose how you want the name to appear in the Account Name field.·"Route" drop down box - Use this drop down box to choose which route this customer is assigned to.·"Customer Status" - Set the customer to either "Active" or "Inactive." You have the option of not showing inactive customers in your customer list.Ñ“A¶D4 6€£€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·"Sort Name" drop down box - Use this drop down box to choose how you want the name to be sorted by.·"Latitude/Longitude" - Use this field to set the geographic latitude and longitude of the property.9±CïD1ßÿÿÿÿÿÿÿÿÿÿÿÿïD•LCustomer:Ú¶D)G` Ž€·€€€ ‚‚ãªg€ ‰€ ãdo€ ‰€ ão€ ‰€ ‚‚€ ‡"€A‚‚€ ‚ÿCustomerThe Customer section of Gopher allows to to access customer records. It has three tabs across the top "Customer List," "Memo List," and "Customer Categories."Let us now look at the first tab, "Customer List." The "Customer List" tab allows you to enter information on each of your customers. You will see database navigation buttons at top. Use the New, Edit, and Delete buttons to operate your customer database. At the bottom of the screenö³ïDHC T€i€€ ‚€ ‡"€B€ ‚‚‚‚‚€€‚€ ‚ÿyou will see the "Sort Customer List By" drop down box. Use this to sort your customer list in a variety of ways.Frequently Ask Questions for the customer section.l«)G‹JÁ PW€P¨Z‚(€ ƒãÕg€ ‰€ ‚€ ƒã¬h€ ‰€ ‚€ ƒ€ ã·o€ ‰€ ‚€ ƒ€ ã×h€ ‰€ ‚€ ƒ€ ãÝvk®€ ‰€ ‚€ ƒ€ ãQh€ ‰€ € ‚€ ƒ€ ãh€ ‰€ ‚€ ƒ€ ã•ÇGè€ ‰€ ‚ÿ·Entering a new customer?·How do I use Auto-Billing?·Setting a customer's payment terms.·Adding multiple properties to a customer's account.·How to print a customer list.·I don't want to see inactive customers in my customer section.·How to enter an initial balance here.·How to export a list of ACTIVE customers to a text file for use with microsoft mail merge. ‚H•Lˆ Þ€€P¨Z‚(€ ƒ€ ãPh€ ‰€ ‚€ ƒ€ ãMh€ ‰€ ‚€ ƒ€ ãOh€ ‰€ ‚€ ƒ€ ã{pk®€ ‰€ ‚€ ƒ€ ã~k®€ ‰€ ‚ÿ·How would I would set up my customer categories to generate invoices for some of my customers daily and others monthly. ·I would like to use customer categories to generate invoices only for my snowplow customers.·Where to place crew comments, for scheduled jobs?·How do I set up my customer's sales tax regions?·How can I print mailing labels.T#‹JéL1» ÿÿÿÿÿÿÿÿÿÿÿÿéL\†Customer Categories for snowplowingK'•L4M$ €N€€‚‚ÿCustomer Categories for snowplowing`5éL”M+ &€j€P¨Z‚(€ ƒ€ ‚ÿ·How to use customer categories for snowplowing.(4M¼M% €€‚(€ ‚ÿÔœ”MN8 >€9€P¨Z‚(€ ƒ€ ãîv€ ‰€ ‚ÿ·If you would like to set up a customer category for snowplowing and be able to generate invoices only for snowplow customers, follow this example.(¼M¸N% €€‚(€ ‚ÿVN9O+ &€¬€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the customer section and choose the customer category tab. (¸NaO% €€‚(€ ‚ÿ69O—O1 2€ €‚(€ ‡"€C€ ‚ÿ(aO¿O% €€‚(€ ‚ÿ‚W—OM€+ &€®€P¨Z‚(€ ƒ€ ‚ÿ·At the bottom of t¿OM€•Lhe screen click the new button on the Customer Category Types. >¿O‹€6 <€€‚(€ ‚€ ‡"€D€ ‚‚ÿ¿“M€J, &€'€P¨Z‚(€ ƒ€ ‚ÿ·In the category type description enter Snow Plow Customers or anything else that will help you describe this group. Then click the ok button.>‹€ˆ6 <€€‚(€ ‚€ ‡"€E€ ‚‚ÿzOJ‚+ &€ž€P¨Z‚(€ ƒ€ ‚ÿ·At the top of the screen click the new button on the Customer Categories.:ˆ<‚3 6€€‚(€ ‚€ ‡"€F‚‚ÿf;‚¢‚+ &€v€P¨Z‚(€ ƒ€ ‚ÿ·In the Category Type drop down window choose SNOWPLOW(<‚Ê‚% €€‚(€ ‚ÿwL¢‚Aƒ+ &€˜€P¨Z‚(€ ƒ€ ‚ÿ·In the Category Description type in : Snow Plow Billing Customer Group(Ê‚iƒ% €€‚(€ ‚ÿ2Aƒ›„, &€ €P¨Z‚(€ ƒ€ ‚ÿ·Next bring customers in this group by highlighting them in the right window and dragging and dropping them to the left window or use the arrow buttons in the center. When you have brought all of your snowplow customers into this group click the ok button. :iƒÕ„3 6€€‚(€ ‚€ ‡"€G‚‚ÿK›„ †D V€€P¨Z‚(€ ƒ€ ãåo€ ‰€ ãîv€ ‰€ ‚ÿ·Then when you are ready to generate your invoices for these customers, go to the invoice page, click on generate and choose Other Category. In the drop down box choose your Snow Plow Billing Customer Group. This will only generate invoices for them.<Õ„\†5 :€€‚(€ ‚€ ‡"€H€ ‚ÿI †¥†1]ÿÿÿÿÿÿÿÿÿÿÿÿ¥†¹ŠCustomer Initial BalanceD\†é†' €:€€€ ‚‚ÿCustomer Initial Balance’g¥†{‡+ &€Î€P¨Z‚(€ ƒ€ ‚ÿ·When you are entering your new customers into Gopher, you may want to include an initial balance.(醣‡% €€‚(€ ‚ÿf;{‡ ˆ+ &€v€P¨Z‚(€ ƒ€ ‚ÿ·To do this make sure you are on the customer section.(£‡1ˆ% €€‚(€ ‚ÿŽc ˆ¿ˆ+ &€Æ€P¨Z‚(€ ƒ€ ‚ÿ·Click new to enter a new customer or highlight a specific customer and click the edit button.(1ˆçˆ% €€‚(€ ‚ÿO$¿ˆ6‰+ &€H€P¨Z‚(€ ƒ€ ‚ÿ·Choose the billing tab at top.(çˆ^‰% €€‚(€ ‚ÿqF6‰ω+ &€Œ€P¨Z‚(€ ƒ€ ‚ÿ·Enter the initial balance in the section marked initial balance.>^‰ Š6 <€€‚(€ ‚€ ‡"€I€ ‚‚ÿpEω}Š+ &€Š€P¨Z‚(€ ƒ€ ‚ÿ·The initial balance will then appear on the customer's invoice.< Š¹Š5 :€€‚(€ ‚€ ‡"€J€ ‚ÿT#}Š ‹1hÿÿÿÿÿÿÿÿÿÿÿÿ ‹ ÂCustomer Property Crew InstructionsQ)¹Š^‹( €R€€€ ‚‚‚ÿCustomer Property Crew Instructionsb7 ‹À‹+ &€n€P¨Z‚(€ ƒ€ ‚ÿ·Where to place crew comments, for scheduled jobs?(^‹è‹% €€‚(€ ‚ÿó»À‹ÛŒ8 >€w€P¨Z‚(€ ƒ€ ãtw€ ‰€ ‚ÿ·When you schedule your jobs, step 2 "Service" in your job schedule wizard, has a tab at the top 'Crew Comment'. Any comments you type here will appear in your daily job sheets. (è‹% €€‚(€ ‚ÿN#ÛŒQ+ &€F€P¨Z‚(€ ƒ€ ‚ÿ·Otherwise follow these steps:(y% €€‚(€ ‚ÿ‡\QŽ+ &€¸€P¨Z‚(€ ƒ€ ‚ÿ·You can also add comments per customer property to appear on the scheduled job sheets.(y(Ž% €€‚(€ ‚ÿR'ŽzŽ+ &€N€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. Be on the customer page. >(Ž¸Ž6 <€€‚(€ ‚€ ‡"€K€ ‚‚ÿtIzŽ,+ &€’€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. Highlight the specific customer and click the edit button. >¸Žj6 <€€‚(€ ‚€ ‡"€L€ ‚‚ÿR',¼+ &€N€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. Select the property tab. >j À6 <€€‚(€ ‚€ ‡"€M€ ‚‚ÿ¼ À¹Š`5¼lÀ+ &€j€P¨Z‚(€ ƒ€ ‚ÿ·Step 4. Highlight the property and click edit. > ÀªÀ6 <€€‚(€ ‚€ ‡"€N€ ‚‚ÿR'lÀüÀ+ &€N€P¨Z‚(€ ƒ€ ‚ÿ·Step 5. Select the comments tab. >ªÀ:Á6 <€€‚(€ ‚€ ‡"€O€ ‚‚ÿg<üÀ¡Á+ &€x€P¨Z‚(€ ƒ€ ‚ÿ·Step 6. Enter a crew comment and click the OK button. @ :ÁáÁ7 >€€‚(€ ‚€ ‡"€P€ ‚‚‚ÿ(¡Á Â% €€‚(€ ‚ÿb1áÁkÂ1 ÿÿÿÿÿÿÿÿÿÿÿÿk¦ÎCustomer Categories for Daily and Monthly Billing]6 ÂÈÂ' €l€€€ ‚‚ÿCustomer Categories for Daily and Monthly Billingîªk¶ÃD V€U€P¨Z‚(€ ƒ€ ãîv€ ‰€ ãîv€ ‰€ ‚ÿ·If you have some clients that you want to generate invoices for daily and others that you want to generate invoices for monthly. Please follow this example.(ÈÂÞÃ% €€‚(€ ‚ÿŒa¶ÃjÄ+ &€Â€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. Make sure you are on the customer page and choose the top customer categories tab. :ÞäÄ3 6€€‚(€ ‚€ †"€Q‚‚ÿ©~jÄMÅ+ &€ü€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. Let's choose our monthly billing customers first. Highlight Monthly Billing Frequency and click the Edit button.>¤Ä‹Å6 <€€‚(€ ‚€ †"€R€ ‚‚ÿã·MÅnÆ, &€o€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. Choose the customers that will be billed monthly and move them from the lower right window to the lower left window. Use the middle arrow buttons or drag and drop them. >‹Å¬Æ6 <€€‚(€ ‚€ †"€S€ ‚‚ÿ©~nÆUÇ+ &€ü€P¨Z‚(€ ƒ€ ‚ÿ·Step 4. You can see we have moved a monthly billing customer over into this category by using the middle arrow buttons. >¬Æ“Ç6 <€€‚(€ ‚€ †"€T€ ‚‚ÿ“hUÇ&È+ &€Ð€P¨Z‚(€ ƒ€ ‚ÿ·Step 5. Click the OK button when you have moved all of your monthly customers into this category. >“ÇdÈ6 <€€‚(€ ‚€ †"€U€ ‚‚ÿwL&ÈÛÈ+ &€˜€P¨Z‚(€ ƒ€ ‚ÿ·Step 6. Now lets repeat this process for the Daily Billing customers. >dÈÉ6 <€€‚(€ ‚€ †"€V€ ‚‚ÿˆ]ÛÈ¡É+ &€º€P¨Z‚(€ ƒ€ ‚ÿ·Step 7. After you have highlighted the Billing Category - Daily, click the EDIT button.>ÉßÉ6 <€€‚(€ ‚€ †"€W€ ‚‚ÿ¿“¡ÉžÊ, &€'€P¨Z‚(€ ƒ€ ‚ÿ·Step 8. Select the customers who will be billed daily and move them to the left window, using the middle arrow buttons or drag and drop them.>ßÉÜÊ6 <€€‚(€ ‚€ †"€X€ ‚‚ÿpEžÊLË+ &€Š€P¨Z‚(€ ƒ€ ‚ÿ·Step 9. When you are completed hit the OK button at the bottom.>ÜÊŠË6 <€€‚(€ ‚€ †"€Y€ ‚‚ÿwLLËÌ+ &€˜€P¨Z‚(€ ƒ€ ‚ÿ·Step 10. Now go to the Schedule page and click on the GENERATE button.>ŠË?Ì6 <€€‚(€ ‚€ †"€Z€ ‚‚ÿ†[ÌÅÌ+ &€¶€P¨Z‚(€ ƒ€ ‚ÿ·Step 11. Choose the appropriate date ranges and then choose the Billing Category tab.>?ÌÍ6 <€€‚(€ ‚€ †"€[€ ‚‚ÿ‰^ÅÌŒÍ+ &€¼€P¨Z‚(€ ƒ€ ‚ÿ·Step 12. Let's choose to generate invoices only for our daily customers in this example.>ÍÊÍ6 <€€‚(€ ‚€ †"€\€ ‚‚ÿ uŒÍjÎ+ &€ê€P¨Z‚(€ ƒ€ ‚ÿ·Step 13. You will now be able to generate invoices only for those customers you have chosen to be billed daily.<ÊͦÎ5 :€€‚(€ ‚€ †"€]€ ‚ÿT#jÎúÎ1EÿÿÿÿÿÿÿÿÿÿÿÿúÎ Customer Active or Inactive settingO(¦ÎIÏ' €P€€€ ‚‚ÿCustomer Active or Inactive settingbúÎÖÏ+ &€Ä€P¨Z‚(€ ƒ€ ‚ÿ·If you would like to not see inactive customers in your customer section follow these steps.(IÏ % €€‚(€ ‚ÿÖÏ ¦Î%ùÖÏ1, &€ó€P¨Z‚(€ ƒ€ ‚ÿ·When would you have a customer marked inactive? Maybe if you did a one time job for them and you don't plan on doing anything further with them. Or the customer moves etc. You just might want to only see active customers in your customer list.( Y% €€‚(€ ‚ÿ^31·+ &€f€P¨Z‚(€ ƒ€ ‚ÿ·Select a customer and click the edit button. >Yõ6 <€€‚(€ ‚€ ‡"€^€ ‚‚ÿZ/·O+ &€^€P¨Z‚(€ ƒ€ ‚ÿ·Set this customer to active or inactive. >õ6 <€€‚(€ ‚€ ‡"€_€ ‚‚ÿIOÖ+ &€<€P¨Z‚(€ ƒ€ ‚ÿ·Click Ok when completed.(þ% €€‚(€ ‚ÿÒ¦ÖÐ, &€M€P¨Z‚(€ ƒ€ ‚ÿ·Back on the customer page at the top. Click on the check box that says Hide Inactive customers. You will no longer see inactive customers in your customer list.<þ 5 :€€‚(€ ‚€ ‡"€`€ ‚ÿLÐX1ÖÿÿÿÿÿÿÿÿÿÿÿÿXâ Customer Window Billing TabG Ÿ' €@€€€ ‚‚ÿCustomer Window Billing TabgãX„ րǀP¨Z‚(€ ƒ€ ‚€ ƒ€ ã{pk®€ ‰€ ã¤ok®€ ‰€ ã{pk®€ ‰€ ‚€ ƒ€ ã¦pk®€ ‰€ ã¤ok®€ ‰€ ã¦pk®€ ‰€ ‚ÿ·This Tab allows you to edit the customer's specific billing options. ·"Sales Tax Region" drop down box - Use the drop down box to set which sales tax region this customer belongs in. (Set the sales tax regions on the Options page then go to the "Tax Region" tab.)·"Payment Terms" drop down box - Use the drop down box to choose the payment terms for this customer. (Set the payment terms on the Options page, then go to the "Payment Terms" tab.)Ÿ D V€…€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Next Invoice #" - This is used to review the next invoice number for this customer.·"Default Purchase Order #" - Use this field to enter a default purchase order for this customer.·"Sales Rep" drop down box - Use this drop down box to choose which sales rep gets credit for finding this customer. (The sales rep comes form the Employee page list.)·"Invoice Message" - Enter an invoice message for this specific customer, if needed.Ö…â Q p€ €P¨Z‚(€ ƒ€ ãÈGè€ ‰€ ‚€ ƒãNh€ ‰€ ‚€ ƒ€ ‚ÿ·"Enable Late Fees" check box - Check this box if you want to be able to set this customer in a grouping of customers to apply late fees to.·"Initial Balance" - Use this field to initially set up the customer balance.·"Previous Invoice Generate Date" - When you have already generated invoices for this customer, you can see when the last time an invoice was generated.Q 3 1× ÿÿÿÿÿÿÿÿ ÿÿÿÿ3 ¼FCustomer Window Auto-Billing TabL%â  ' €J€€€ ‚‚ÿCustomer Window Auto-Billing Tabý½3 | @ N€{€P¨Z‚(€ ƒ€ ãîv€ ‰€ ‚€ ƒ€ ‚ÿ·This page allows you to enter a line item that will appear on the customer's invoice every time you generate your invoices. When you generate your invoices, you have the ability to not include "Auto Billing Items." Auto-Billing is similar to the Contract feature except that the Auto-Billing feature has no begin and end date associated with it. ·Make sure you are on the Customer page. Choose a customer and click the edit button.: ¶ 3 6€€‚(€ ‚€ ‡"€a‚‚ÿR'| + &€N€P¨Z‚(€ ƒ€ ‚ÿ·Then choose the Auto-Billing tab.>¶ F6 <€€‚(€ ‚€ ‡"€b€ ‚‚ÿ¸Œþ, &€€P¨Z‚(€ ƒ€ ‚ÿ·Click the "Add" button to add an "Auto Billing Item" such as a flat monthly maintenance fee that you charge the customer every month. >F<6 <€€‚(€ ‚€ ‡"€c€ ‚‚ÿ¤yþà+ &€ò€P¨Z‚(€ ƒ€ ‚ÿ·If the customer has multiple properties, choose which property in the drop down box this auto-billing item is for. ><*@6 <€€‚(à*@â € ‚€ ‡"€d€ ‚‚ÿO#àyA, &€G€P¨Z‚(€ ƒ€ ‚ÿ·Then choose a default "Description" that will appear as a line item in the invoice or create you own by typing one in. In this example we will want our invoice line item description to say "Monthly maintenance for February". Gopher will change the month name automatically each month. >*@·A6 <€€‚(€ ‚€ ‡"€e€ ‚‚ÿØyA»C, &€±€P¨Z‚(€ ƒ€ ‚ÿ·You may use the "Special Fields" in your description that will allow you to have control which date appears on the line item. Why would you do this? Say for instance you send out your bills at the end of the month for the next month's service. So you want your line item to say Monthly maintenance for March, when you are generating your invoices in February. Use the @@N special field. This will tell Gopher to put in next month's date in the line item description.@ ·AûC7 >€€‚(€ ‚€ ‡"€f€ ‚‚‚ÿY»CTFY €€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ €‚€ ƒ€ ãîv€ ‰€ € €‚ÿ·@@M in the description will be replaced with the current month name, @@P with the previous month name and @@N with the next month name.·The "Details" entry field allows you to enter a more in depth description about this specific item. The "Details" description will appear under "Description" line item.·Enter a price and choose if this line item is taxable or not.·At the end of the month when you generate your invoices, this is how your invoice will look with this auto-billing item.@ ûC”F7 >€€‚(€‚€ ‡"€g€‚‚‚ÿ(TF¼F% €€‚(€ ‚ÿM”F G1¿ÿÿÿÿÿÿÿÿ!ÿÿÿÿ G{KCustomer Window Property TabH!¼FQG' €B€€€ ‚‚ÿCustomer Window Property TabÉ GH, &€;€P¨Z‚(€ ƒ€ ‚ÿ·To add multple properties to a customer's account, make sure you are on the customer section. Choose a specific customer and click on the edit button. >QGXH6 <€€‚(€ ‚€ ‡"€h‚€ ‚ÿIH¡H+ &€<€P¨Z‚(€ ƒ€ ‚ÿ·Select the property tab.:XHÛH3 6€€‚(€ ‚€ ‡"€i‚‚ÿ[0¡H6I+ &€`€P¨Z‚(€ ƒ€ ‚ÿ·To add a property click on the add button.:ÛHpI3 6€€‚(€ ‚‡"€j€ ‚‚ÿ Ç6I{KD V€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·This section allows you to enter multiple property addresses that you may service for the same customer.·On top you will see two tabs: "Property" and "Comments."·The "Property" tab allows you to enter in another property that is serviced for this customer.·The "Comments" tab allows you to enter in "Private Comments" that are for your viewing only as well as a "Crew Comment" which will be printed on the crew's daily job schedule list.MpIÈK1 ÿÿÿÿÿÿÿÿ"ÿÿÿÿÈK…OCustomer Window Category TabH!{KL' €B€€€‚‚ÿCustomer Window Category TabןÈKçN8 >€?€P¨Z‚(€ƒ€ãi€ ‰€‚ÿ·This Section allows you to put this customer within a category. You may choose to use one of the three default categories or create your own. The advantages to utilizing "Categories" include such things as when you generate your invoices, you can choose to generate for specific customers or groups of customers that you have put into a category. For instance, at the end of the month you may want to generate invoices only for your customers that are within your "Billing Frequency - Monthly" category. Where as sometimes you may have customers that want their invoice weekly instead of monthly. Categories allow you to sort out groupings of customers quickly.žsL…O+ &€æ€P¨Z‚(€ƒ€‚ÿ·Use the arrows in the center of the screen to apply or remove categories to the "Assigned Categories" window.MçNÒO1Ùÿÿÿÿÿÿÿÿ#ÿÿÿÿÒOeƒCustomer Window Material TabH!…O&€' €B€€€‚‚ÿCustomÒO&€…Oer Window Material TabÈÒO>‚P n€‘€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€㞌€ ‰€‚€ƒ€‚ÿ·This section allows you to define customer specific prices for materials used in jobs. ·The materials that appear here must have previously been entered into your material section that is located on the green bar along the left hand side of the screen.·Click the "Add" button then choose a "Material" from either of the drop down boxes. ·Choose the specific property this service applies to if the customer has more than one property.'ó&€eƒ4 6€ç€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·The "Unit Price" you set here, is the price that will appear on the invoice when this material is used in a scheduled job. ·You can also set a mark up percentage for this material as well as a default quantity for inventory purposes.L>‚±ƒ1ÿÿÿÿÿÿÿÿ$ÿÿÿÿ±ƒõˆCustomer Window Service TabG eƒøƒ' €@€€€‚‚ÿCustomer Window Service Tab@رƒ8†h ž€±€P¨Z‚(€ƒ€‚€ƒ€ã»…€ ‰€‚€ƒ€ã»…€ ‰€ã»…€ ‰€‚€ƒ€‚ÿ·This section allows you to define customer specific prices for services you provide this customer. ·Click the "Add" button then choose a "Service" from either of the drop down boxes.·The services that appear here must have previously been entered into your service section that is located on the green bar along the left hand side of the screen. ·Choose the specific property this service applies to if the customer has more than one propertyàøƒTˆ< F€Á€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·The "Billing Option" allows you to bill the customer three different ways. Choose one and then enter the corresponding pricing data below.·The "Service Info" includes a "Description" of the service as well as a section to enter more specific "Details" that will appear as line items in your invoice for this specific customer.·On the "Comments" tab you can enter a "Crew Memo" that will appear on your daily crew route sheets and a private memo that is for you only.¡j8†õˆ7 >€Ô€P¨Z‚(€ƒ€ã{pk®€ ‰€‚ÿ·The "Tax" tab allows you to apply sales tax to this specific service if you must collect for it.ITˆ>‰1Úÿÿÿÿÿÿÿÿ%ÿÿÿÿ>‰ωCustomer Window Memo Tab‘iõˆω( €Ò€€€‚‚‚ÿCustomer Window Memo TabThis section allows you to keep track of correspondence with this customer.L>‰Š1øÿÿÿÿÿÿÿÿ&ÿÿÿÿŠÇŠCustomer Window Comment Tab¬ƒÏ‰ÇŠ) €€€€‚‚‚ÿCustomer Window Comment TabThis section allows you to create and save a comment about this specific customer for your record.GŠ‹1ÿÿÿÿÿÿÿÿ'ÿÿÿÿ‹ÞCustomer Memo List TabBÇŠP‹' €6€€€‚‚ÿCustomer Memo List TabrL‹‹& €˜€‚(€‚‚ÿThis tab allows you to keep record of memos you enter for this customer.­rP‹oŒ; F€ä€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New" button.·A "Select customer for new comment" window will appear.·Choose the customer.(‹—Œ% €€‚(€‚ÿGûoŒÞL f€÷€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "OK" button.·A "Customer Memo" window will appear.·"Brief Description" - Use the drop down box to select a brief description or you can type one in.·"Detailed Memo" - Enter your memo comment here.·Click the "OK" button.H—Œ&Ž1Ô ÿÿÿÿÿÿÿÿ(ÿÿÿÿ&Ž´ÇCustomer Categories TabCÞiŽ' €8€€€ ‚‚ÿCustomer Categories Tab‹L&Ž À? L€™€‚(€ ãîv€ ‰€ ãMh€ ‰€ ‚‚ÿUse "Customer Categories" to set up categories to apply customers to. You may use this when you want to have different groups that you can generate invoices for. You may for instance want to set up a snow plow category. This is helpful when you want to have the option to generate invoices for snow plow customers only. iŽ ÀÞNúiŽZÂT v€õ€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·At the top of the page are the controls for "Customer Categories." At the bottom of the page are the controls for the "Customer Category Types." ·"Customer Categories" are a subset of "Customer Category Types." ·To create a new "Customer Category", click the "New" button at the top of the window.·A "Customer Category Assignment" window will appear.·"Category Type" - Use the drop down box to choose a category type.·"Category Description" - Enter a description of this category.³o À ÄD V€ß€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Comment" - Enter any further comments here.·"Customers Assigned To This Category" - Use the Red and Black Arrow buttons to apply customers you wish to include in this category. The red arrows move one customer at a time. The black arrows move all customers at once.·Click the "OK" button.·You will find yourself back at the "Customer Category" tab.(ZÂ5Ä% €€‚(€ ‚ÿ"î ÄWÅ4 6€Ý€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Let us now create a new "Customer Category Types."·You may want to use this to create another Category Type, say if you also deliver newspapers and want another way to categorize your customers outside of just "Billing" groups. (5ÄÅ% €€‚(€ ‚ÿ¿sWÅ>ÇL f€ç€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "New" button at the bottom of the screen.·A "Customer Category Type" window will appear.·"Category Type ID" - Enter a category type ID.·"Category Type Description" - Enter a description for this category type.·"Mutually Exclusive" check box - Checking this will allow a customer to only be assigned to one "Category" within this "Type."vDÅ´Ç2 4€ˆ€‚(€ ‚ãMh€ ‰€ ‚ÿSee an example of using Customer Categories for snowplowing.G>ÇûÇ1(ÿÿÿÿÿÿÿÿ)ÿÿÿÿûÇÜÈCustomer Select WindowḴÇÜÈ) €q€€€‚‚‚ÿCustomer Select WindowYou have three ways to choose a customer in this window. Use the drop down box to choose a customer either by their Customer ID, Last Name or Customer Name.GûÇ#É1Iÿÿÿÿÿÿÿÿ*ÿÿÿÿ#É%ÌCustomer Payment TermsÀ‰ÜÈãÉ7 <€€€‚‚€ ã¦pk®€ ‰€ ‚‚‚ÿCustomer Payment TermsTo change the default payment terms for all customers use the settings in the option page located here.¸Œ#É›Ê, &€€P¨Z‚(€ ƒ€ ‚ÿ·To review a specific customer's payment terms, make sure you are on the customer section. Choose a customer and click the edit button.(ãÉÃÊ% €€‚(€ ‚ÿ6›ÊùÊ1 2€ €‚(€ ‡"€k€ ‚ÿ(ÃÊ!Ë% €€‚(€ ‚ÿ(ùÊIË% €€‚(€ ‚ÿ u!ËéË+ &€ê€P¨Z‚(€ ƒ€ ‚ÿ·Click on the billing tab and then choose the desired payment term in the drop down box. When finished click ok.<IË%Ì5 :€€‚(€ ‚€ ‡"€l€ ‚ÿ8éË]Ì1†ÿÿÿÿÿÿÿÿ+ÿÿÿÿ]ÌSBInvoice3 %ÌÌ' €€€€ ‚‚ÿInvoiceJ]ÌÚÍ4 6€-€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·The basic function of the "Invoice" page is to create and review your invoices. ·At the top of the Invoice window, you will see nine main tabs: "Unpaid", "Current", "0-30 days", "31-60 days", "61-90 days", "91+ days", "Paid", "All Invoices", and "Recently Generated." (ÌÎ% €€‚(€ ‚ÿ6ÚÍ8Î1 2€ €‚(€ †"€m€ ‚ÿ(Î`Î% €€‚(€ ‚ÿ38Ο, &€€P¨Z‚(€ ƒ€ ‚ÿ·Each tab performs a function that is fairly self-explanitory. The "Unpaid" tab will show all unpaid invoices. The "Current" tab will show all invoices that are not past due. The "0-30 days" tab will show a listing of invoices that are due within the time period of "0-30 days." The "Paid" tab shows a listing of all paid invoices. The "All Invoices" tab shows a listin`Ο%Ìg of all of your invoices. The "Recently Generated" tab shows a listing of invoices that have been generated while the program has been running. ž:`Î=d –€u€P¨Z‚(€ ƒ€ ãîv€ ‰€ ‚€ ƒ€ ã%pk®€ ‰€ ãúok®€ ‰€ ãPpk®€ ‰€ ‚ÿ·At the top of each Invoice page you will see database navigation buttons. Use the New, Edit, and Delete buttons to operate your Invoice database. The Print button will print the highlighted invoice you have selected from the list below. The Generate button allows you to create invoices compiled from the list of completed jobs since the last time you have generated your invoices.·If when you print your invoices, you find that you need to move the addresses to fit in your windowed envelope, click on the Option page on the left hand side green bar, click on the Billing button then choose the Address tab to change the x and y settings. You also have many other invoice options to choose from on Printing tab, such as inserting a logo image. To change the way the invoices are numbered click here.<ðŸyL f€á€P¨Z‚(€ ƒ€ ãÈGè€ ‰€ ‚€ ƒ€ ã¦pk®€ ‰€ ‚ÿ·To add late fees to your invoices, click on the top program menu "Function" then click "Calculate Late Fees."·To change the default payment terms on your invoice, go to the Options page then click on the Payment Terms tab.(=¡% €€‚(€ ‚ÿŠ_y++ &€¾€P¨Z‚(€ ƒ€ ‚ÿ·At the bottom of the Invoice page window you see the controls to sort your invoice list. (¡S% €€‚(€ ‚ÿ6+‰1 2€ €‚(€ †"€n€ ‚ÿ(S±% €€‚(€ ‚ÿò‰Ï, &€å€P¨Z‚(€ ƒ€ ‚ÿ·You can use the drop down box to choose how you want the list sorted. The "Name Filter" field allows you to type in a name to quickly find a customer's invoice. You can also use the "A - Z" tabs to help narrow down your search as well. (±÷% €€‚(€ ‚ÿ]5ÏT( €j€‚(€€‚ÿFrequently Ask Questions for the invoice section.(÷|% €€‚(€ ‚ÿS·TÏ œ o€P¨Z‚(€ ƒ€ ãp€ ‰€ ‚€ ƒ€ ãîv€ ‰€ ‚€ ƒ€ ãPh€ ‰€ ‚€ ƒ€ ãÝo€ ‰€ ‚€ ƒ€ ãúok®€ ‰€ ‚€ ƒ€ ã%pk®€ ‰€ ‚ÿ·How do I make a new manual invoice without scheduling my jobs. ·How do I make my invoices automatically from scheduled jobs by generating them?·How do I generate separate invoices for daily customers and then for monthly customers? ·What type of envelopes do I use for invoices?·How can I insert my logo into the invoice?·How do I position my logo, company and customer address on invoice?Hµ| “ ô€k€P¨Z‚(€ ƒ€ ãPpk®€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ãÜo€ ‰€ ‚€ ƒ€ ãÞo€ ‰€ ‚€ ƒ€ ãßo€ ‰€ € ‚€ ƒ€ ãáo€ ‰€ ‚ÿ·How can I customize my Invoice ID # for each customer.·What is the ideal logo image file size? We suggest keeping your image around 100k. ·How can I print out (multiple) invoices?·How to get my phone number in the invoice?·How do I ungenerate invoices when you accidentally generated them? Or to combine two or more invoices.·I see many duplicate prices in my invoices. What did I do wrong?eÏ ,° .Ë€P¨Z‚(€ ƒ€ ãÈGè€ ‰€ ‚€ ƒ€ ãâo€ ‰€ ‚€ ƒ€ ãúok®€ ‰€ ‚€ ƒ€ ã †€ ‰€ ‚€ ƒ€ ãão€ ‰€ ‚€ ƒ€ ãŸok®€ ‰€ ‚€ ƒ€ ãúok®€ ‰€ ‚ÿ·How do I add late fees to my invoices?·Do you offer Invoice Template Designs?·How to toggle the invoice stub (on/off).·How can I bill my customers in advance?·How do I change the height of the invoice payment stub?·What is the Invoice Stub Text for?·Turn display account balance on invoice (on/off).)µ aAt ¶€k€P¨Z‚(€ ƒ€ ‚€ ƒ€ ãîv€ ‰€ ‚€ ƒ€ ãäo€ ‰€ ‚€ ƒ€ ã¬h€ ‰€ ãX”€ ‰€ ‚ÿ·Why does the year gets cut off when printing an invoice? Go to the Start Button, Control Pan,aA%Ìel, Switch to Classic View, Regional Options, Customize, Date Tab, Change short date format to m/d/yy.·How to create separate invoices for multiple property customers?·How to quickly enter payments for invoices with Quick Pay.·How to set up re-occuring billing? You can use auto billing or the contract feature.ò¦,SBL f€M€P¨Z‚(€ ƒ€ ãp€ ‰€ ‚€ ƒ€ ãp€ ‰€ ‚ÿ·When do you use the paid checkbox and when do you use the special check box?·How do I print out information of chemical applications on the invoice?AaA”B1]ÿÿÿÿÿÿÿÿ,ÿÿÿÿ”B°JInvoice Printing<SBÐB' €*€€€ ‚‚ÿInvoice PrintingV+”B&C+ &€V€P¨Z‚(€ ƒ€ ‚ÿ·How to print out (multiple) invoices.(ÐBNC% €€‚(€ ‚ÿ¾†&C D8 >€ €P¨Z‚(€ ƒ€ ãîv€ ‰€ ‚ÿ·There are a few ways to print invoices. When you generate your invoices, you are given the option to print them afterwards. (NC4D% €€‚(€ ‚ÿ]2 D‘D+ &€d€P¨Z‚(€ ƒ€ ‚ÿ·Or you can print them from the invoice page.(4D¹D% €€‚(€ ‚ÿ]2‘DE+ &€d€P¨Z‚(€ ƒ€ ‚ÿ·Or you can print them from the reports page.(¹D>E% €€‚(€ ‚ÿg<E¥E+ &€x€P¨Z‚(€ ƒ€ ‚ÿ·As an example, let's print them from the invoice page.(>EÍE% €€‚(€ ‚ÿë¥EäF, &€×€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the invoice page. You can highlight multiple invoices at once by either holding down the ctrl key and clicking on them or hold the shift key down and click on the first and last invoice you want to highlight.>ÍE"G6 <€€‚(€ ‚€ †"€o€ ‚‚ÿTäF¡G+ &€¨€P¨Z‚(€ ƒ€ ‚ÿ·Next click the print button. This will print all of your highlighted invoices.>"GßG6 <€€‚(€ ‚€ †"€p€ ‚‚ÿ‹`¡GjH+ &€À€P¨Z‚(€ ƒ€ ‚ÿ·Or you can go to your Report section and click on the Invoices button in the billing tab. :ßG¤H3 6€€‚(€ ‚€ †"€q‚‚ÿVjH%I+ &€¬€P¨Z‚(€ ƒ€ ‚ÿ·Choose the invoice date range or click on the preset buttons such as this month.>¤HcI6 <€€‚(€ ‚€ †"€r€ ‚‚ÿå%ItJ, &€Ë€P¨Z‚(€ ƒ€ ‚ÿ·The invoices highlighted in blue are the ones which will be printed when you click on the print button. You can unhighlight certain invoices by holding down the ctrl key and clicking on the invoices you don't want printed. <cI°J5 :€€‚(€ ‚€ †"€s€ ‚ÿFtJöJ1¦ÿÿÿÿÿÿÿÿ-ÿÿÿÿöJVNInvoice Envelope SizeA°J7K' €4€€€ ‚‚ÿInvoice Envelope Sizee9öJœL, &€s€P¨Z‚(€ ƒ€ ‚ÿ·Gopher is designed to print invoices and statements that are folded three ways and inserted into a clear windowed envelope. Since envelope design may vary a little based on the manufacturer, take along a printed invoice when you visit your local office supply store to see which envelope works best for you.(7KÄL% €€‚(€ ‚ÿ’gœLVM+ &€Î€P¨Z‚(€ ƒ€ ‚ÿ·Gopher invoices work ideally with a 3 7/8 inch x 8 7/8 inch invoice size double window envelope. (ÄL~M% €€‚(€ ‚ÿ^3VMÜM+ &€f€P¨Z‚(€ ƒ€ ‚ÿ·Such as the Staples brand with SKU # 266759. (~MN% €€‚(€ ‚ÿR'ÜMVN+ &€N€P¨Z‚(€ ƒ€ ‚ÿ·Office Depot the model # is CO165EN›N1ÿÿÿÿÿÿÿÿ.ÿÿÿÿ›N|„Invoice Phone NumberDVNßN* $€4€‚H€ƒ€ ‚‚ÿInvoice Phone Number{P›NZO+ &€ €P¨Z‚(€ ƒ€ ‚ÿ·Here are some suggestions on how to get your phone number on your invoice.(ßN‚O% €€‚(€ ‚ÿg<ZO €+ &€x€P¨Z‚(€ ƒ€ ‚ÿ·Go to the Options section on the left side of Gopher. ‚O €VN>‚OJ€6 <€€‚(€ ‚€ †"€t€ ‚‚ÿN# €˜€+ &€F€P¨Z‚(€ ƒ€ ‚ÿ·Click on the Company button. :J€Ò€3 6€€‚(€ ‚€ †"€u‚‚ÿqF˜€C+ &€Œ€P¨Z‚(€ ƒ€ ‚ÿ·After your address you can put your telephone number and e-mail.>Ò€6 <€€‚(€ ‚€ †"€v€ ‚‚ÿ¦{C'‚+ &€ö€P¨Z‚(€ ƒ€ ‚ÿ·You can also do this under stub text or invoice message, you might want to try different things and see the results. (O‚% €€‚(€ ‚ÿ-õ'‚|„8 >€ë€P¨Z‚(€ ƒ€ ãúok®€ ‰€ ‚ÿ·Another way is to use MS Paint (or another like program) to make a bitmap file with your Logo (optional), Name, address, phone, email if desired, etc. You can choose your favorite fonts for each lline. Then go to options. Check "Use company logo...". Uncheck "Display company name...". Use "Select Company Logo..." to locate the file you made. It will take some trial and error to get what you want from MS Paint, however. (Use "save as" in MSPaint and select 24bit bitmap as the file type.)CO‚¿„1 ÿÿÿÿÿÿÿÿ/ÿÿÿÿ¿„€Invoice Ungenerate[,|„…/ .€X€€€ ‚‚€‚€ ‚ÿInvoice UngenerateA common Problem.~R¿„˜†, &€¥€P¨Z‚(€ ƒ€ ‚ÿ·If you are new to using Gopher, a common situation that happens is you set up some customers, do some scheduled work, mark the jobs complete and then generate. You do this again the next week and throughout the month. At the end of the month you have multiple invoices for one customer when you only wanted one invoice per customer.(…À†% €€‚(€ ‚ÿ5 ˜†õ†( €€‚(€€ ‚ÿSolution.(À†‡% €€‚(€ ‚ÿvJõ†“ˆ, &€•€P¨Z‚(€ ƒ€ ‚ÿ·For example say you have multiple invoices for your customers and you only want one invoice per customer, go to the invoice page. Make sure you are on the Invoice section of Gopher and choose the appropriate tab at top, possibly ALL INVOICES. Then you can highlight the invoice you want to ungenerate by left clicking on it.>‡ш6 <€€‚(€ ‚€ †"€w€ ‚‚ÿrG“ˆC‰+ &€Ž€P¨Z‚(€ ƒ€ ‚ÿ·Then right click your mouse and left click on Ungenerate Invoice.<ш‰5 :€€‚(€ ‚€ †"€x€ ‚ÿ(C‰§‰% €€‚(€ ‚ÿg<‰Š+ &€x€P¨Z‚(€ ƒ€ ‚ÿ·What if you have many invoices you want to ungenerate?ëŧ‰ù‹& €‹€‚(€ ‚ÿYou can highlight multiple invoice by doing one of two things. If you want to highlight all your invoices, the easiest way is to left click on the first invoice, then hold the SHIFT key down, scroll down to your last invoice and left click on it. If you did this properly you will see all the invoices highlighted and you will then be able to right click on them and choose ungenerate invoices and it will ungenerate all the invoices you highlighted.(Š!Œ% €€‚(€ ‚ÿ7 ù‹X, &€€P¨Z‚(€ ƒ€ ‚ÿ·If you want to ungenerate many invoices but be able to pick and choose which ones you can also hold down the CTRL key and left click on all the invoices you want to ungenerate. If you hightlight one in error, simply click on it again and it will unhighlight it.(!Œ€% €€‚(€ ‚ÿÒ¦XRŽ, &€M€P¨Z‚(€ ƒ€ ‚ÿ·Once you have ungenerated the invoices you chose, you can now click on the generate button and recompile all those completed jobs into one invoice per customer.(€zŽ% €€‚(€ ‚ÿÊžRŽD, &€=€P¨Z‚(€ ƒ€ ‚ÿ·The invoice line items that have been ungenerated go back to the Schedule page, Completed Jobs tab. They are highlighted here for this example in blue. <zŽ€5 :€€‚(€ ‚€ †"€y€ ‚ÿ@DÀ1¬ÿÿÿÿÿÿÿÿ0ÿÿÿÿÀ)ÂInvoice Options;€ À' €(€€€‚‚ÿInvoice OptionsÀ À€½À)Â` Ž€{€P¨Z‚(€ƒ€ã%pk®€ ‰€‚€ƒ€ãúok®€ ‰€‚€ƒ€ãPpk®€ ‰€‚ÿ·If when you print your invoices, you find that you need to move the addresses to fit in your windowed envelope, click on the Option page on the left hand side green bar, click on the Billing button then choose the Address tab to change the x and y settings. ·You also have many other invoice options to choose from on Printing tab, such as inserting a logo image.·To change the way the invoices are numbered click here.Q ÀzÂ1…ÿÿÿÿÿÿÿÿ1ÿÿÿÿz®ÈInvoice Duplicate Prices ProblemÒ¢)ÂLÃ0 .€E€€€ ‚‚€‚€ ‚ÿInvoice Duplicate Prices ProblemProblem: After generating my invoices for the first time I see many duplicate prices in my invoices. What did I do wrong?“OzÂßÄD V€Ÿ€P¨Z‚(€ ƒ€ ãX”€ ‰€ ãóv€ ‰€ ‚ÿ·The most common mistake we find happens when first starting off is that a Gopher user will set up a customer with a monthly contract fee and then will also charge the customer per scheduled cut. That will cause the customer to be billed twice. They are being charged per cut and then a flat rate at the end of the month. <LÃÅ- *€€‚(€ ‚€€ ‚‚ÿSolutionë³ßÄÆ8 >€g€P¨Z‚(€ ƒ€ ãX”€ ‰€ ‚ÿ·In order to solve this, if you use the contract feature and charge the customer a flat rate each month, set the scheduled job fee to $0.00. Try this and see if it helps.(Å.Æ% €€‚(€ ‚ÿ€Æ®Èb ’€=€‚(€ ãîv€ ‰€ ãîv€ ‰€ ãßo€ ‰€ ãåo€ ‰€ ãßo€ ‰€ ‚ÿAlso something to consider is are you generating at the end of the month? Or at different times throughout the month? Ultimately if you want to send your bills out at the end of the month, only generate at the end of the month. You can ungenerate invoices and then regenerate them if you need to. Go to the invoice page and then right click on the invoice you want to ungenerate then left click on the menu that appears. Then you can generate your invoices again which will combine all your line items into one invoice.I.Æ÷È1˜ÿÿÿÿÿÿÿÿ2ÿÿÿÿ÷ÈFÊInvoice Template DesignsOÞ®ÈFÊq °€¿€€€ ‚‚‚‚Ì)EF("http://www.gophersoftware.com",`',1)€‰€ ‚‚‚‚€ †"€z€ ‚ÿInvoice Template DesignsIf you would like to add more color to your invoices, visit our website to download our free invoice templates.http://www.gophersoftware.comHere is a sample fall invoice template.E÷È‹Ê1ÿÿÿÿÿÿÿÿ3ÿÿÿÿ‹ÊaÌInvoice Payment Stub@FÊËÊ' €2€€€ ‚‚ÿInvoice Payment Stub¥z‹ÊpË+ &€ô€P¨Z‚(€ ƒ€ ‚ÿ·You can change the payment stub position at the bottom of your invoice by clicking OPTIONS | BILLING Button | VALUES>ËÊ®Ë6 <€€‚(€ ‚€ †"€{€ ‚‚ÿwLpË%Ì+ &€˜€P¨Z‚(€ ƒ€ ‚ÿ·Alter the position from bottom until you achieve your desired results.<®ËaÌ5 :€€‚(€ ‚€ †"€|€ ‚ÿC%̤Ì1’ÿÿÿÿÿÿÿÿ4ÿÿÿÿ¤Ì Invoices Quick PayBaÌæÌ* $€0€‚H€ƒ€ ‚‚ÿInvoices Quick PayŒa¤ÌrÍ+ &€Â€P¨Z‚(€ ƒ€ ‚ÿ·To quickly enter payments for a specific invoice, make sure you are on the invoice section.(æÌšÍ% €€‚(€ ‚ÿT)rÍîÍ+ &€R€P¨Z‚(€ ƒ€ ‚ÿ·Left click on the specific invoice.>šÍ,Î6 <€€‚(€ ‚€ †"€}€ ‚‚ÿeîͼÎ+ &€Ê€P¨Z‚(€ ƒ€ ‚ÿ·Then Right click on the invoice and a sub menu will appear. LEFT click on the Quick Pay option.:,ÎöÎ3 6€€‚(€ ‚€ †"€~‚‚ÿ½‘¼Î³Ï, &€#€P¨Z‚(€ ƒ€ ‚ÿ·A payment window will appear with the invoice total entered in the payment amount. You can edit this or click ok to mark this invoice paid.@ öÎ 7 >€€‚(€ ‚€ †"€€ ‚‚‚ÿ³Ï aÌD³ÏP1^ÿÿÿÿÿÿÿÿ5ÿÿÿÿPgInvoice New Example¢r ò0 0€ä€€€ ‚‚€€‚‚‚ÿInvoice New ExampleEx. Creating a new Manual Invoice Make sure you are in the invoice section of Gopher.IP;, (€:€P¨Z‚(€ ƒ€ ƒ‚ÿ·Click the "New" button>òy6 <€€‚(€ ‚€ †"€€€ ‚‚ÿo;èT v€7€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Select Customer for New Invoice" window will appear.·You have three ways to choose the customer.·Choose the Customer by their "Customer ID."·Choose the Customer by their "Last Name."·Or choose the Customer by their "Customer Name."·Click the "OK" button.(y% €€‚(€ ‚ÿWãègt ¶€Ç€P¨Z‚(€ ƒ€ ã;p€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ãv€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·An "Invoice" window will now appear.·Click "Add Item"·Click the "Service" button.·Type in a "Service Description."·Type in a "Sub-Total."·Click the "OK" button.·Click the "OK" button again.R!¹1Óÿÿÿÿÿÿÿÿ6ÿÿÿÿ¹:Invoice Paid or Special Check BoxM&g' €L€€€ ‚‚ÿInvoice Paid or Special Check BoxzC¹€7 >€†€P¨Z‚(€ ƒ€ ㎄€ ‰€ ‚ÿ·To enter payments from customers, use the payment screen.(¨% €€‚(€ ‚ÿ›p€C+ &€à€P¨Z‚(€ ƒ€ ‚ÿ·The "payment checkbox" on the invoice page, marks the discount field equal to that of the invoice balance.(¨k% €€‚(€ ‚ÿÈŸC3) €?€‚(€€ ‚ÿExample: When might you used that? Say a customer pays you $99 when the invoice balance is $100. You may just want to waive the invoice then as being paid.(k[% €€‚(€ ‚ÿ63‘1 2€ €‚(€ †"€€ ‚ÿ([¹% €€‚(€ ‚ÿV‘:+ &€¬€P¨Z‚(€ ƒ€ ‚ÿ·The "special checkbox" allows you to exclude that invoice from certain reports. S"¹1ÿÿÿÿÿÿÿÿ7ÿÿÿÿN Invoice Print Chemical InformationN':Û' €N€€€ ‚‚ÿInvoice Print Chemical InformationΖ© 8 >€-€P¨Z‚(€ ƒ€ ãU}€ ‰€ ‚ÿ·To have your invoice print out information on the chemicals applied, make sure you have scheduled your job to include chemical applications.(ÛÑ % €€‚(€ ‚ÿH© P 7 >€€P¨Z‚(€ ƒ€ ãúok®€ ‰€ ‚ÿ·Check the option to print chemical information on the invoice.(Ñ x % €€‚(€ ‚ÿšoP  + &€Þ€P¨Z‚(€ ƒ€ ‚ÿ·Then when you print your invoice it should include the chemical information as highlighted in blue below.<x N 5 :€€‚(€ ‚€ †"€‚€ ‚ÿ?  1<ÿÿÿÿÿÿÿÿ8ÿÿÿÿ ŠInvoice Window:N Ç ' €&€€€‚‚ÿInvoice Windowa  (X ~€€P¨Z‚(€ƒ€‚€ƒ€ãPpk®€ ‰€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Invoice Date" - Date of the invoice.·"Invoice ID" - Unique ID # of this Invoice.· "Special" - This is a field that allows you to keep track of payment types you want to mark, say for instance "Special" could mean invoices with this box checked were all paid by credit card.·"Paid" - This field is checked when the invoice has been paid.·"Discount %" - Allows you to calculate a discount applying to this customer, say for instance your company gives a discount to your senior citizen customers.™bÇ Á7 >€Ä€P¨Z‚(€ƒ€ã¦pk®€ ‰€‚ÿ·"Payment Terms" - This drop down box allows you to select payment terms for the invoice.((é% €€‚(€‚ÿ(Á% €€‚(€‚ÿyBéŠ7 >€„€P¨Z‚(€ƒ€ãŸw€ ‰€‚ÿ·To add line items manually click on the Add Item button.AË1÷ÿÿÿÿÿÿÿÿ9ÿÿÿÿËù@Invoice Add Item"µŠù@m ¨€k€€€‚‚ãv€ ‰€ãGËù@Šv€ ‰€ãrv€ ‰€ãv€ ‰€ãÈv€ ‰€€‚‚€‚ÿInvoice Add ItemA blue window with six buttons will appear. You have the option to add a "Service", "Material", "Contract", "History", or a "Late Fee."IËBA18 ÿÿÿÿÿÿÿÿ:ÿÿÿÿBA1KInvoice Add Item ServiceDù@†A' €:€€€‚‚ÿInvoice Add Item ServiceŠ>BADL f€}€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Service Code" - Use this drop down box to choose a service you have previously entered into the "Service" page located on the green navigation bar.·"Service Time" - Enter the time the service was performed.·"Crew" - Choose the crew that performed this job.·"Service Description" - Enter a description for this service that will appear as a line item in your invoice. ·"Service Details" - This section allows you to enter a longer description of the service if need be. The Details will appear as a continuing line item below the "Service Description."[†AkFT v€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€ãX”€ ‰€ãX”€ ‰€‚ÿ·"Property" - Choose the property this service was performed on, if the customer has multiple properties.· "Hide on Invoice" - Allows you to track a service that was done yet one that you do not want to appear on an invoice.·"Contract" - Use this drop down box to associate this line item with a contract. This is used when you are applying a contract retainer to this line item. Contracts are set up on the "Contract" page located on the green bar that runs along the left hand side of the screen.(D“F% €€‚(€‚ÿé‘kF|HX ~€#€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€ãkhk®€ ‰€‚ÿ·Switch to the "Labor" Tab.·"Total Labor Time" - This field calculates the total labor time of the job.·"Supervisor" - Choose the supervisor of the job.·"Timesheets" - Choose the employees that were on this job from the "Employee List."·"Employee List" - Your listing of employees that have previously been entered into the "Employee" page located on the green navigation bar.(“F¤H% €€‚(€‚ÿ€M|H$I3 6€š€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·Switch to the "Expense" Tab.·Enter expenses that apply to this job.(¤HLI% €€‚(€‚ÿ–W$IâI? N€®€P¨Z‚(€ƒ€‚€ƒ€㺚€ ‰€‚ÿ·Switch to the "Equipment" Tab.·Enter equipment that was used on this job.(LI J% €€‚(€‚ÿ'çâI1K@ N€Ï€P¨Z‚(€ƒ€‚€ƒ€ãóv€ ‰€‚ÿ·Switch to the "Comments" Tab.·"Crew Comments" - Allows you to see comments you had previously entered in the "Schedule" page located on the green navigation bar which the crew were to follow for this specific service.J J{K1¼ÿÿÿÿÿÿÿÿ;ÿÿÿÿ{KùInvoice Add Item MaterialE1KÀK' €<€€€‚‚ÿInvoice Add Item Material1í{KñMD V€Û€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·This will open a window titled "Line Item - Material." There are two tabs, "Line Item" and "Expense." Click on the "Line Item" tab.·"Material Date" - This date refers to the date the material was used and defaults to today.·"Service Time" - Allows you to enter the time the material was used on the job.·"Hide On Invoice" - This check box allows you to hide this item from your invoice yet keep record of it. A material can not be hidden if there is a price attributed to it.DèÀKA€\ †€Ñ€P¨Z‚(€ƒ€㞌€ ‰€‚€ƒ€‚€ƒ€‚€ƒ€ã×h€ ‰€‚ÿ·"Material Code" - Use the drop down box to choose a material you have previously entered into the "Material" page located on the green navigation bar.·"Material Description" - Allows you to include an additional description of the material used.·"Material Details" - This memo section allows you to write an even more detailed description of this material usage that will appear on the invoice.·"Property" - ChoñMA€1Kose the property that this material was applied to.ߣñM < F€G€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Quantity" - Shows how much of the material was used.·"Unit Price" - The price per unit of material.·"Sub-Total" - (The quantity) * (the unit price).(A€H% €€‚(€‚ÿ±~ ù3 6€ü€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·Click on the "Expense" tab.·This Section is designed to track your expenses associated with this specific line item.JHC‚1hÿÿÿÿÿÿÿÿ<ÿÿÿÿC‚a…Invoice Add Item ContractEùˆ‚' €<€€€‚‚ÿInvoice Add Item Contract0àC‚¸„P n€Á€P¨Z‚(€ƒ€‚€ƒ€ãX”€ ‰€‚€ƒ€‚€ƒ€‚ÿ·This will open a window titled "Line Item - Contract." There is one tab: "Line Item."·"Contract" - Use the drop down box to choose a contract that you have previously entered into the "Contract" page located on the green navigation bar.·"Description" - Allows you to include an additional description of the contract chosen.·"Details" - This memo section allows you to write an even more detailed description of this contract that will appear on the invoice.©jˆ‚a…? N€Ô€P¨Z‚(€ƒ€ã×h€ ‰€‚€ƒ€‚ÿ·"Property" - Choose the property this contract is applied to. ·Click the "OK" button again. I¸„ª…1¢ÿÿÿÿÿÿÿÿ=ÿÿÿÿª…‰Invoice Add Item Historyça…»†* "€Ï€€€‚‚‚‚ÿInvoice Add Item HistoryThis feature allows you to add a Service or Material to a customer that you have performed in the past and will allow you to see what you charged that customer for this particular service or material.Hª…‰D V€ €P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·This will open a window titled "Customer Item History." There are two tabs: "Service" and "Material."·You can choose a service or a material from the corresponding tabs. Only services or materials that have been previously included in a scheduled job you have entered and completed in the "Schedule" page located on the green navigation bar, will appear in this window.·Click the "OK" button.·Review the information on the service or material window that follows. Edit the information you need to. J»†M‰1µÿÿÿÿÿÿÿÿ>ÿÿÿÿM‰¸‹Invoice Add Item Late FeeE‰’‰' €<€€€‚‚ÿInvoice Add Item Late Fee&ÚM‰¸‹L f€µ€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·This will open a window titled "Late Fee." There is one tab "Late Fee".·"Late Fee Date" - Choose the date that will appear on this line item.·"Late Fee Description" - This description will appear on the line item. It will default to LATE FEE.·"Late Fee Amount" - You have two ways to apply a late fee. You can either choose a flat fee or you can click on the "Calculate %" button and have a late fee applied by a percentage.·Click the "OK" button again9’‰ñ‹1uÿÿÿÿÿÿÿÿ?ÿÿÿÿñ‹“ÉSchedule-Ô¸‹ŽY €€©€€€ ‚‚ã~€ ‰€ ãW~€ ‰€ ã‚~€ ‰€ ã­~€ ‰€ ‚ÿScheduleThe basic function of the "Schedule" page is to create and review your scheduled jobs. At the top of the Schedule window, you will see five main tabs: "Job Calendar", "Job Cluster", "Job List", "Completed Jobs", and "Job Series." The "Job Calendar" tab allows you to enter information on each of your scheduled jobs. You will see database navigation buttons at top. Use the New, Edit, and Delete buttons to operate your Schedule database.Å ñ‹ïÀ% €A€€ ‚‚ÿAt the center of the Schedule page window you see a calendar that allows you to view the days you have jobs scheduled. A day that is colored green signifies an upcoming day of at least one scheduled job in it. A day that is colored red signifies a day has passed which includes at least one job that wasn't marked as completed. You can right click on the calendar for additional scheduling options.The bottom of this window will list upcoming ŽïÀ¸‹jobs. Use the "Show Jobs for the highlighted" control to choose to display jobs for the highlighted day, week, or month. Highlight different days of the calendar with your mouse to view different job lists below the calendar. ÔŽÃL f€©€€ ã~€ ‰€ ‚‚€€ ãåÆGè€ ‰€ ‚‚€€ ‚ÿIf you don't want to schedule in each individual job and would instead like to quickly schedule a grouping of Monday, Tuesday, Wednesday, etc. jobs all at one time, check out how to use the Job Clusters in the next Schedule section.Remember that the Gopher Barcode wand works with your schedule jobs sheets. To quickly mark jobs complete at the end of the day simply scan across the unique bar code.Frequently Ask Questions for the schedule section.&ïÀ5Ã# €€€ ‚ÿV¦Ã‹Å° .M€P¨Z‚(€ ƒ€ ãw€ ‰€ ‚€ ƒ€ ãëv€ ‰€ ‚€ ƒ€ ㆀ ‰€ ‚€ ƒ€ ã,~€ ‰€ ‚€ ƒ€ ãêv€ ‰€ ‚€ ƒ€ ã‚~€ ‰€ ‚€ ƒ€ ãw€ ‰€ ‚ÿ·Click here for an example of how to enter a new scheduled job.·How to schedule a one time job.·Creating a 4 or 5 Step, Lawn Application Program.·How do I use Job Clusters?·How to delete a job from the schedule?·Where do I add extra unscheduled jobs I have performed so I won't forget to bill the customer?·Can I schedule a material and service in the same process? p5ëǰ .á€P¨Z‚(€ ƒ€ ãIw€ ‰€ ‚€ ƒ€ ãOh€ ‰€ ‚€ ƒ€ ãàÆGè€ ‰€ ‚€ ƒ€ ãW~€ ‰€ ‚€ ƒ€ ã…€ ‰€ ‚€ ƒ€ ãàÆGè€ ‰€ ‚€ ƒ€ ãìv€ ‰€ ‚ÿ·How can I postpone scheduled job?·Where to place crew comments, for scheduled jobs?·How do i turn off the bar code in the schedule?·How to view a customer's upcoming job dates.·How to order the customers in the schedule print out?·How to print your jobs.·Complete jobs for the wrong job date. What do I do now?è`‹Å“Ɉ Þ€Á€P¨Z‚(€ ƒ€ ã †€ ‰€ ‚€ ƒ€ ãâÆGè€ ‰€ ‚€ ƒ€ ãW~€ ‰€ ‚€ ƒ€ ãàÆGè€ ‰€ ‚€ ƒ€ ã †€ ‰€ ‚ÿ·How to bill in advance.·How to set job start and finish times, in scheduled jobs?·What does the Job List Tab do?·How to print only select pages of your daily schedule.·I maintain a home owner's association house that I bill $100.00 per month on contract, but I also want to schedule each cut. How do I do this?D«Ç×É1ùÿÿÿÿÿÿÿÿ@ÿÿÿÿ×ÉŒÍSchedule Delete Job?“ÉÊ' €0€€€ ‚‚ÿSchedule Delete Jobµ×ÉËÊ& €€‚(€ ‚ÿWhen you click on the delete button in your schedule page, you have the option to delete either the day's job or all the future job records.(ÊóÊ% €€‚(€ ‚ÿnCËÊaË+ &€†€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. Highlight the job day you want to delete records for.(óʉË% €€‚(€ ‚ÿ·‹aË@Ì, &€€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. If you want to delete a specific job from the day, highlight that in the list below the calendar and click the delete button.>‰Ë~Ì6 <€€‚(€ ‚€ †"€ƒ€ ‚‚ÿª@Ì(Í+ &€þ€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. Choose if you want to delete ALL records of this job so it will not appear again or job this instance of the job.<~ÌdÍ5 :€€‚(€ ‚€ †"€„€ ‚ÿ((ÍŒÍ% €€‚(€ ‚ÿFdÍÒÍ1Þ ÿÿÿÿÿÿÿÿAÿÿÿÿÒÍSchedule One Time JobAŒÍÎ' €4€€€ ‚‚ÿSchedule One Time JobRÒÍeÏD V€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·If you have a customer who calls and wants you to schedule them for a one time job, follow this example.·Make sure you are on the schedule section of Gopher and RIGHT click on the day in the calendar.·A sub menu will appear ·LEFT click on one-time job.@ Î¥Ï7 >€€‚(€ ‚€ †"€…€ ‚‚‚ÿê®eÏ›< F€]€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Please Select Customer f¥Ï›ŒÍor Scheduled Job" window will appear.·Use the drop down box in one of the three options to select a customer. ·Click the "OK" button.(¥ÏÃ% €€‚H€ ‚ÿ8›û2 4€€‚(€ ‡"€‚€ ‚ÿŽFÉH ^€€PÈ:‚H€ ƒ€ ãtw€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ· A "Step 2 of 8 - Service" window will appear.·"Job Description" - Choose a service from the drop down box. The services that appear here are those you have previously entered in the "Service" page. You can also type in a service name such as Lawn Mowing.·Click the "Next" button at the bottom of the window.£ûŒ` Ž€I€‚(€ ‚€ ‡"€€ ‚‚ãØ~€ ‰€ ãU}€ ‰€ ã€}€ ‰€ € ‚‚ÿ Continue to click the "Next" button past the following windows "Equipment", "Chemical Application" until you get to the window "Frequency."¹…‰E4 6€ €P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·On the Frequency window, you should be on the one-time tab and the appropriate date should already be entered. ·Click next.:Œ3 6€€‚(€ ‚€ †"€†‚‚ÿ©jE(? N€Ô€PÈ:‚H€ ƒ€ ãÖ}€ ‰€ ‚€ ƒ€ ‚ÿ·You should be on the "Billing" window now.·"Service Price" - Enter the fee for this service.>f6 <€€‚H€ ‚€ ‡"€€ ‚‚ÿj?(Ð+ &€~€PÈ:‚H€ ƒ€ ‚ÿ·Click the "Finished" button at the bottom of the window. (fø% €€‚H€ ‚ÿïÉÐç& €“€‚H€ ‚ÿYou should now be back at the main "Schedule" page. Look at the calendar and you should see a day that is green. Click on that day and you will see the job appear in the job list below the calendar.0ø* $€ €‚(€ ‚‚€ ‚ÿNçe1ÆÿÿÿÿÿÿÿÿBÿÿÿÿeÝ Schedule Completed Wrong JobsI"®' €D€€€ ‚‚ÿSchedule Completed Wrong JobsªeX+ &€þ€P¨Z‚(€ ƒ€ ‚ÿ·If you have accidentally completed jobs on the wrong day in your schedule. You can do a couple of things to resolve this.(®€% €€‚(€ ‚ÿ¯{X/ 4 8€ö€‚(€€ ã‚~€ ‰€ ‚ÿ1. Go into your Completed Jobs Tab in the Schedule page and edit the job to reflect the correct completed job date.(€W % €€‚(€ ‚ÿm9/ Ä 4 8€r€‚(€€ ãêv€ ‰€ ‚ÿ2. Delete the completed jobs and reschedule them.c2W ' 1 2€d€‚(€ ãëv€ ‰€ ‚ÿ - Use the one time job schedule feature.-Ä T % €€‚(€ ‚ÿ or‰d' Ý % €È€‚(€ ‚ÿ - Edit that job in your schedule to include the date missed and click the Build Dates button. BT  1 ÿÿÿÿÿÿÿÿCÿÿÿÿ ÷ESchedule Generate?Ý ^ ' €0€€€ ‚‚ÿSchedule - Generate¯G  h ž€€P¨Z‚(€ ƒ€ ã‚~€ ‰€ ãX”€ ‰€ ã¬h€ ‰€ ãóv€ ‰€ ã‚~€ ‰€ ‚ÿ·The generate button will combine all completed jobs, contracts, and auto-billing items that have been created since the last time you have generated your invoices. You can review your list of completed jobs by clicking on the "Schedule" section of Gopher and then clicking on the "Completed Jobs Tab."(^ 5 % €€‚(€ ‚ÿÁ :D V€ƒ€P¨Z‚(€ ƒ€ ão€ ‰€ ão€ ‰€ ‚ÿ·When you generate your invoices, you have the option of generating for all of your customers, chosen billing category customers, other category customers, or a specific customer. (5 b% €€‚(€ ‚ÿ{P:Ý+ &€ €P¨Z‚(€ ƒ€ ‚ÿ·First step is to be on the schedule page and click on the Generate button.Ó”b°? L€+€‚(€ ‚€ †"€%€ ‚‚€€ ‚‚ÿRemember: If you send out your invoices once a month at the end of the month, only generate your invoices once at the end of the month. uJÝ1@+ &€”€P¨Z‚(€ ƒ€ ‚ÿ·In this example we are going to g°1@Ý enerate our invoices for the month.>°o@6 <€€‚(€ ‚€ †"€&€ ‚‚ÿõÉ1@dA, &€“€P¨Z‚(€ ƒ€ ‚ÿ·Invoice Date is the date that will appear on the top of your invoice. You can set this to whatever you want. Line item date range determines which completed jobs will be included in this invoice.T*o@¸A* $€T€‚(€ ‚€‚‚ÿSeparate Invoices for each property.®‚dAfB, &€€P¨Z‚(€ ƒ€ ‚ÿ·If a customer has multiple properties and wants a separate invoice for each property, check the "Separate invoices" checkbox<¸A¢B5 :€€‚(€ ‚€ †"€‡€ ‚ÿ(fBÊB% €€‚(€ ‚ÿE¢BC+ &€4€P¨Z‚(€ ƒ€ ‚ÿ·Click ok when ready.(ÊB7C% €€‚(€ ‚ÿÖªC D, &€U€P¨Z‚(€ ƒ€ ‚ÿ·If you had completed jobs for the correctly set a line item date range and customers chosen, you will see this confirmation window, otherwise recheck your settings.>7CKD6 <€€‚(€ ‚€ †"€'€ ‚‚ÿW, D¢D+ &€X€P¨Z‚(€ ƒ€ ‚ÿ·You can then print out your invoices. :KDÜD3 6€€‚(€ ‚€ †"€(‚‚ÿì¢D÷E/ ,€Ù€P¨Z‚(€ƒ€€ ‚ÿ·Here is a hint: If you would like to print an invoice to a pdf file, choose Report Destination of file, then choose the pdf option. You can then email your customers their invoices by attaching the pdf file in the email you send.GÜD>F1xÿÿÿÿÿÿÿÿDÿÿÿÿ>FoJSchedule Complete Jobsè¡÷E&HG \€E€€€ ‚‚ãIw€ ‰€ ‚‚€ †"€€ ‚‚ÿSchedule Complete JobsAt the end of each day, mark the jobs you have completed by clicking the "Complete" button. If you need to postpone a single job or two, you can quickly perform this by clicking on the single job item listed below your calendar and then drag and drop the job from your job listing to the new calendar day you want the job to reappear. You can also click on the "Postpone" button.¡v>FÇH+ &€ì€P¨Z‚(€ ƒ€ ‚ÿ·Choose either all jobs for the day or some jobs. The Some Jobs button will allow you to enter job times as well.(&HïH% €€‚(€ ‚ÿ2ÇH!I. ,€ €‚(€ †"€‚ÿ(ïHII% €€‚(€ ‚ÿÆ‚!IJD V€€P¨Z‚(€ ƒ€ ãîv€ ‰€ ã‚~€ ‰€ ‚ÿ·To see the list of completed jobs which are awaiting to be generated into invoices, click on the Completed Jobs tab.8IIGJ2 4€€‚(€ ‚€ †"€#‚ÿ(JoJ% €€‚(€ ‚ÿEGJ´J1¸ ÿÿÿÿÿÿÿÿEÿÿÿÿ´JAˆSchedule New Examples@oJ'K3 6€€€€€ ‚‚€€‚‚€ ‚ÿSchedule New ExampleEx. Creating a new Scheduled Job ]2´J„K+ &€d€PÈ:‚H€ ƒ€ ‚ÿ·Make sure you are on the tab "Job Calendar."('K¬K% €€‚H€ ‚ÿœq„KHL+ &€â€PÈ:‚H€ ƒ€ ‚ÿ·Click the "New" button. Or use your mouse and right click on the calendar day and choose to "schedule job.">¬K†L6 <€€‚H€ ‚€ ‡"€€ ‚‚ÿê®HLpM< F€]€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Please Select Customer for Scheduled Job" window will appear.·Use the drop down box in one of the three options to select a customer. ·Click the "OK" button.<†L¬M5 :€€‚H€ ‚€ ‡"€€ ‚ÿ(pMÔM% €€‚H€ ‚ÿL ¬M O@ N€€PÈ:‚H€ ƒ€ ãtw€ ‰€ ‚€ ƒ€ ‚ÿ·A "Step 2 of 8 - Service" window will appear.·"Job Description" - Choose a service from the drop down box. The services that appear here are those you have previously entered in the "Service" page. You can also type in a service name such as Lawn Mowing.:ÔMZO3 6€€‚H€ ‚€ ‡"€‚‚ÿ˜j O €. ,€Ô€P¨Z‚(€ƒ€€ ‚ÿ·(Optional) You can also schedule any materials needed for this job by clicking on the material tab.ZO €oJ:ZOF€3 6€€‚(€ ‚€ †"€ˆ‚‚ÿ„J €Ê€: D€”€P¨Z‚(€ƒ€€ ã3wk®€ ‰€ ‚ÿ·(Optional) Schedule in your expenses associated with this job. t=F€>7 >€|€‚(€ ‚€ †"€‰‚‚€ ‚ÿClick the "Next" button at the bottom of the window.(Ê€f% €€‚(€ ‚ÿe>˃` Ž€ €PÈ:‚H€ ƒ€ ãØ~€ ‰€ ãU}€ ‰€ ã€}€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Continue to click the "Next" button past the following windows "Equipment", "Chemical Application" until you get to the window "Frequency."·Choose the Custom tab.·"Interval" - If you service this lawn once a week then leave the Interval at "1 - Week(s)". If you service the lawn every two weeks then set the Interval to "2 - Week(s)". If you service the lawn once a month then set the Interval to "1 - Month(s)". If you service the lawn every ten days then set the Interval to "10 - Day(s)".(fóƒ% €€‚H€ ‚ÿ[0˃N„+ &€`€PÈ:‚H€ ƒ€ ‚ÿ·We also set the Requested Day to Thursday.<󃊄5 :€€‚H€ ‚€ ‡"€€ ‚ÿ(N„²„% €€‚H€ ‚ÿÊ„u…4 6€€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "Next" button at the bottom of the window.·Review the Job Dates. Add or remove any dates desired and click the Next button.<²„±…5 :€€‚H€ ‚€ ‡"€€ ‚ÿ(u…Ù…% €€‚H€ ‚ÿ©j±…‚†? N€Ô€PÈ:‚H€ ƒ€ ãÖ}€ ‰€ ‚€ ƒ€ ‚ÿ·You should be on the "Billing" window now.·"Service Price" - Enter the fee for this service.>Ù…À†6 <€€‚H€ ‚€ ‡"€€ ‚‚ÿj?‚†*‡+ &€~€PÈ:‚H€ ƒ€ ‚ÿ·Click the "Finished" button at the bottom of the window. (À†R‡% €€‚H€ ‚ÿïÉ*‡Aˆ& €“€‚H€ ‚ÿYou should now be back at the main "Schedule" page. Look at the calendar and you should see a day that is green. Click on that day and you will see the job appear in the job list below the calendar.GR‡ˆˆ1#ÿÿÿÿÿÿÿÿFÿÿÿÿˆˆdSchedule Postpone JobsBAˆʈ' €6€€€ ‚‚ÿSchedule Postpone Jobs±…ˆˆ{‰, &€ €P¨Z‚(€ ƒ€ ‚ÿ·You can postpone a days jobs by clicking on the day on your calendar and then clicking the postpone button to select a new day.l.ʈç‰> L€^€‚(€ ‚€ †"€Š€ ‚‚€€ ‚‚ÿTo postpone ALL jobs for the day M"{‰4Š+ &€D€P¨Z‚(€ ƒ€ ‚ÿ·Use the drag and drop method(ç‰\Š% €€‚(€ ‚ÿ^"4Šº‹< F€E€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click and hold down your mouse on the day you want to reschedule all of your jobs from. The graphical example will show moving jobs from the 25th to the 24th. ·Release the mouse button over the day you want your jobs moved to.·You will now see the jobs appear on the new day. p2\Š*Œ> L€f€‚(€ ‚€ †"€‹€ ‚‚€€ ‚‚ÿTo postpone a SINGLE job for the day κ‹,4 6€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Or you can click on the day and your days jobs will appear below the calendar. ·Then click on a specific job in your job list, drag and drop that job onto the new day you want the job assigned to.<*Œh5 :€€‚(€ ‚€ †"€Œ€ ‚ÿ(,% €€‚(€ ‚ÿŸwh/Ž( €î€‚(€€ ‚ÿQuestion: What if it rains a few days in a row and you don't want the job to be scheduled twice on the same week?" 5d5 8€€‚(€€ ã€}€ ‰€ ‚ÿAnswer: When you schedule your jobs, you can use the Custom job type and then this will give you the option to have a specific minimum number of days between this job. You could set the minimum number of days between the job to 7 days, for example.G/Ž«1ÿÿÿÿÿÿÿÿGÿÿÿÿ«gÀSchedule Property Step°‡dgÀ) €€€€‚‚‚ÿSchedule Property StepIf this customer h«gÀdas more than one property, you will choose which property is to be serviced in this step.F«­À1QÿÿÿÿÿÿÿÿHÿÿÿÿ­À¸ÈSchedule Service StepAgÀîÀ' €4€€€ ‚‚ÿSchedule Service Step-Ý­ÀÃP n€»€PÈ:‚H€ ƒ€ ‚€ ƒ€ ã»…€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Service" tab. ·"Service ID" - Use this drop down box to choose a service you have previously entered in the "Service" page located on the green navigation bar. ·"Hide Line Item On Invoice" - This feature allows you to schedule a service for a customer yet not have it appear on an invoice as a line item. ·"Job Description" - You can enter a description of the job here or use the default value for the "Service ID" you may have just chosen.ñ½îÀ Ä4 6€{€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚ÿ·"Job Details" - This field allows you more space to describe in greater depth this service.·"Job Crew" button - Allows you to choose a crew besides the default crew to perform it.8ÃDÄ2 4€€‚H€ ‚€ ‡"€‚ÿ( ÄlÄ% €€‚(€ ‚ÿÇ„DÄ3ÅC T€ €P¨Z‚(€ ƒ€ ‚€ ƒ€ 㞌€ ‰€ € ‚ÿ·Click on the "Material" tab.·You can also schedule any materials needed for this job by clicking on the material tab.(lÄ[Å% €€‚(€ ‚ÿ63Å‘Å1 2€ €‚(€ †"€ˆ€ ‚ÿ([ŹÅ% €€‚(€ ‚ÿ’_‘ÅKÆ3 6€¾€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Expense" tab.·Add any expenses associated with this scheduled job here.(¹ÅsÆ% €€‚H€ ‚ÿõÁKÆhÇ4 6€ƒ€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Crew Comment" tab.·"Crew Comment" - Any message you type in here will appear on your daily job list report that is given to your crew, but will not appear anywhere else.(sÆÇ% €€‚H€ ‚ÿ6hÇÆÇ1 2€ €‚H€ ‡"€€ ‚ÿ(ÇîÇ% €€‚H€ ‚ÿ¢oÆÇÈ3 6€Þ€PÈ:‚H€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Private Comment" tab.·"Private Comment" - Any message you type in here is for you only.(îǸÈ% €€‚H€ ‚ÿHÈÉ1ÇÿÿÿÿÿÿÿÿIÿÿÿÿÉÌSchedule Equipment StepC¸ÈCÉ' €8€€€ ‚‚ÿSchedule Equipment StepŠÉÊ8 >€€P¨Z‚(€ ƒ€ 㵚€ ‰€ ‚ÿ·Click the "Add" button to add a piece of equipment to be used for this service. See an example of Equipment Usage Tracking here.>CÉCÊ6 <€€‚(€ ‚€ †"€Ž€ ‚‚ÿþ–ÊAÌh ž€-€P¨Z‚(€ ƒ€ 㺚€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Job Equipment" window will appear. ·You have three ways to choose a piece of equipment.·Choose the equipment by the "Equipment ID."·Choose the equipment by the "Description." ·Or choose the equipment by the "Serial #."·"Predicted Hours" - The amount of time this machine will be used for the job.·"Predicted Distance" - The distance this piece of equipment will travel.>CÊÌ6 <€€‚(€ ‚€ †"€€ ‚‚ÿGAÌÆÌ1 ÿÿÿÿÿÿÿÿJÿÿÿÿÆÌüSchedule Chemical StepBÌÍ' €6€€€ ‚‚ÿSchedule Chemical Step†OÆÌŽÍ7 >€ž€P¨Z‚(€ ƒ€ ãt¢€ ‰€ ‚ÿ·Click the "Add" button to add a chemical to be used for this service.>ÍÌÍ6 <€€‚(€ ‚€ †"€€ ‚‚ÿ^3ŽÍ*Î+ &€f€P¨Z‚(€ ƒ€ ‚ÿ·A "Chemical Application" window will appear. >ÌÍhÎ6 <€€‚(€ ‚€ †"€‘€ ‚‚ÿt0*ÎèD V€a€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·There are five tabs on this page: "Application", "Additional Chemicals", "Weather", "Comments", and "Customer."·Switch to the "Application" Tab.·"Chemical Code" - Using the drop down box, choose the chemical code from the listing you have previously entered into the "Chemical" page located on the green navigation bar.·"DeshÎèÌcription" - Define the need for usage of this chemical by either typing it in or using the drop down box to choose from a reason of usage previously entered into the "Chemical" page located on the green navigation bar.°\hΘT v€¹€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Application Type" - Use the drop down box to choose the type of application, example: granular or liquid.·"Reason for Chemical" - Describe the reason for using this chemical.·"Chemical Formulation" - Choose the formulation for this chemical, for example: 1 oz. per 1 lb.·"Application Rate" - The rate of the chemical applied per given area.·"Area Size" - The size of the area applied with the chemical.·"Chemical Amount" - When all the previous chemical information has been entered, you can then click on the "Calculate Chemical Amount" button and it will fill in this field. O èçD V€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Technician" - Use the drop down box to choose the employee, you have previously entered into the "Employee" page located on the green navigation bar, that has applied this chemical.·"Equipment Code" - Use the drop down box to choose the piece of equipment used in this application you have previously entered into the "Equipment" page located on the green navigation bar.·Switch to the "Additional Chemicals" Tab.·This page allows you to add, edit or delete any additional chemicals used on this service.(˜% €€‚(€ ‚ÿ¶‚çÅ4 6€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Switch to the "Weather" Tab.·This page allows you to record the weather conditions at the time the chemical was applied.(í% €€‚(€ ‚ÿÛÅü4 6€·€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Switch to the "Comments" Tab.·This page allows you to enter any comments for your customer that will appear on the invoice. Crew comments will appear on the schedule job sheet. Private comment is for you only.(í$% €€‚(€ ‚ÿØœüü< F€9€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Switch to the "Customer" Tab.·This page allows you to choose which property this chemical application was performed on.·Click the "OK" button.L$H 1ÿÿÿÿÿÿÿÿKÿÿÿÿH ÃHSchedule Job Frequency StepG ü ' €@€€€‚‚ÿSchedule Job Frequency Stepf/H õ 7 <€_€P¨Z‚(€ƒ€€‚€ƒ€‚ÿ·"Standard" - Is the best way to schedule a job where you service a customer say every week. ·To schedule a "Standard" job, choose the "Standard" tab. Choose the Interval ex. (1 - Week(s) = once per week) or (2 - Week(s) = once every two weeks). Choose the upcoming date the job should occur.(  % €€‚(€‚ÿ Ôõ ( 7 <€©€P¨Z‚(€ƒ€€‚€ƒ€‚ÿ·"One-Time" - Use this tab when you want to schedule a job in advance that will only be performed once.·To schedule a "One-Time" job, choose the "One-Time" tab and choose the date the job should occur. ( P % €€‚(€‚ÿ: ( Š/ ,€€P¨Z‚(€ƒ€€‚ÿ·"Custom" - Use this tab when you want to schedule a job similar to the "Standard" way yet you want more options. This tab allows you to choose if this job should always be performed on a specific day of the week. For example you always service this job on a Monday, then click on the "Requested Day" of Monday. You can also choose to set a "Minimum days between visits", this is useful if you need to postpone a job due to rain and then don't want to come back to service the same property again for at least a week.(P ²% €€‚(€‚ÿaŠAL f€+€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·To schedule a "Custom" job, choose the "Custom" tab.·"Start Date" - The date this job will first be scheduled.·"Interval" - The number of times you will perform this job per (day/week/month/year).·"Finish Date" - The last date this job is sch²Aüeduled to be performed.·"Minimum Days Between Visits" - Type in the number of days that must exist between each service. This field is useful to force re-scheduling when you need to postpone your jobs on account of a stormy day or week. (Use this field only if needed.)9²XC4 6€ €P¨Z‚(€ƒ€‚€ƒ€‚ÿ·"Minimum Total Visits" - Type in the minimum amount of times that this customer must be serviced throughout the season. This is useful when you want to guarantee that you service the customer at least a specific amount of times. (Use this field only if needed.)·"Maximum Total Visits" - Type in the maximum amount of times that this customer must be serviced throughout the season. This is useful if a customer wants only a specific amount of services throughout the season. (Use this field only if needed.)ßAkE4 6€¿€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·"Maximum Visits Per Month" - Type in the maximum visits you want for this customer per month. This is useful if a customer is serviced weekly yet doesn't want to be serviced a 5th time in one month depending how the days fall in the month. (Use this field only if needed.)·"Earliest Day Of Month To Visit" - Type in the date of the earliest day of the month to service this customer. For example, type in 7 for the 7th day of the month. (Use this field only if needed.)BXC­F4 6€€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·"Most Recent Visit" - This field allows you to see the last date this customer was serviced. It will be blank if this is a new entry.·"Requested Day" - Choose a day if you want to have this job always fall on that specific day. (Use this field only if needed.)(kEÕF% €€‚(€‚ÿÞ—­F³GG \€/€P¨Z‚(€ƒ€€ã­~€ ‰€ãóv€ ‰€‚ÿ·"Series" - Use this page only to review and edit jobs scheduled in the "Job Series" tab of the "Schedule" page located on the green bar.(ÕFÛG% €€‚(€‚ÿèž³GÃHJ b€=€P¨Z‚(€ƒ€€ €ã~€ ‰€ãóv€ ‰€‚ÿ·"Job Cluster" - Use this page only to review and edit jobs scheduled in the "Job Cluster" tab of the "Schedule" page located on the green bar.DÛGI1ŽÿÿÿÿÿÿÿÿLÿÿÿÿIQLSchedule Dates StepJ ÃHQLA P€€€€‚‚ã€}€ ‰€ã€}€ ‰€‚ÿSchedule Dates StepThis window allows you to review the dates of the upcoming jobs scheduled. If you have scheduled a "Standard" job remember that only one job will appear at a time. The next date will be scheduled when this job is marked as completed. If you chose to create a "Custom" schedule, then you will see a list of all your jobs scheduled throughout the season. You can then use the "Add Job Date" or "Delete Job Date" buttons to edit this list. This is useful when you know a customer will not want to be serviced at a specific time in the future because they will be on vacation. Use the "Build Dates" button if you have deleted or added jobs to this list in error and you want to rebuild the original dates you scheduled this job to be performed on. FI—L1ùÿÿÿÿÿÿÿÿMÿÿÿÿ—LI€Schedule Billing StepAQLØL' €4€€€‚‚ÿSchedule Billing Step —LäNJ b€…€PÈ:‚H€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€€€‚ÿ·You can choose to use either "Standard Billing" which is to charge a flat fee for this service, "Hourly Billing," or "Area Billing."·"Standard Billing" - Enter a Service Price and click the tax box if sales tax is applied to this service. ·"Hourly Billing" - Enter the hourly rate and the hours this job will take to perform. Click on the "Use Hourly Billing" check box.·"Area Billing" – Charge based on a price per area serviced.BØL&O+ &€.€PÈ:‚H€ƒ€‚ÿ·Click "Finished."(äNNO% €€‚H€‚ÿïÉ&OI€& €“€‚H€‚ÿYou should now be back at the main "Schedule" page. Look at the calendar and you should see a day that is green. Click on that day and you NOI€QLwill see the job appear in the job list below the calendar.ENOŽ€1&ÿÿÿÿÿÿÿÿNÿÿÿÿŽ€o†Schedule Job Cluster>÷I€Ì…G \€ï €€€ ‚‚‚‚€€ ‚€€ ‚‚€€ ‚€€ ‚ÿSchedule Job ClusterThe Job Cluster Schedule option is a great way to schedule many jobs at once say for instance if all of your Monday customers are the same or all your Tuesday customers are, etc etc..Question : What is A "Job Cluster?" Answer: A "Job Cluster" is a collection of services that are scheduled to be performed for a specific group of customers. Question : When might you use this? Answer: You might want to use a "Job Cluster" say for your snowplow customers. You never know when it will snow, but you can prepare to perform your snowplowing on a moment's notice by creating a "Job Cluster" for snowplowing. First you define the service of snowplowing in the "Service" section, located on the green navigation bar. Click on the "Customer Prices" tab to set specific prices for each customer. Then follow the "Creating a new Job Cluster" example below. You may also want to use the "Job Cluster" to easily schedule repetitive jobs for the season. You can create a "Job Cluster" say for your lawns that you service on Monday, Tuesday, or Wednesday etc. The "Job Cluster" feature can be used for a set day of the week or can have its "Cluster Day" set to "None" in order to be used at your discretion, such as in the case of snowplowing.&Ž€ò…# €€€ ‚ÿ}FÌ…o†7 >€Œ€P¨Z‚(€ ƒ€ ã,~€ ‰€ ‚ÿ·Click here for an example of how to enter a new job cluster.Q ò…À†1EÿÿÿÿÿÿÿÿOÿÿÿÿÀ†ÄSchedule Job Cluster New ExampleAo†ˆ; D€ €€€ ‚‚€€!‚‚€ €!‚€ ‚ÿSchedule Job Cluster New ExampleEx. Creating a new "Job Cluster" The Job Cluster Schedule option is a great way to schedule many jobs at once say for instance if all of your Monday customers are the same or all your Tuesday customers are, etc etc..zOÀ†{ˆ+ &€ž€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the "Job Cluster" tab, located on the Schedule page.(ˆ£ˆ% €€‚(€ ‚ÿÙ¥{ˆ|‰4 6€K€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "New" button.·A "Job Cluster" window will appear. This window has four tabs: "Schedule", "Default Services", "Customer List", and Assigned Jobs.">£ˆº‰6 <€€‚(€ ‚€ †"€’€ ‚‚ÿb7|‰Š+ &€n€P¨Z‚(€ ƒ€ ‚ÿ·"Job Cluster Name" - Enter the name of the route.)º‰EŠ& €€Œ‚(€ ‚ÿØŠaŒD V€±€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Schedule" tab.·"Cluster Day" - Choose the day this route will always be scheduled on. Choose "None" if you want the option to schedule this route on demand regardless of day, such as in the case of snowplowing.·"Disable Cluster" - Check this box to disable this Cluster. Possibly at the end of your servicing season. It will stop scheduling the job clusters.·"Assign Crew" - Use this button to choose the crew to perform this "Job Cluster."‰^EŠêŒ+ &€¼€P¨Z‚(€ ƒ€ ‚ÿ·"Set Next Date" - Use this button to set the next date this Cluster is to be performed. (aŒ% €€‚(€ ‚ÿ¶‚êŒÈ4 6€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Default Services" tab.·"Add Service" - Use this to button to add a default service to this "Job Cluster." (ð% €€‚(€ ‚ÿ¨uȘŽ3 6€ê€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Customer List" tab.·"Add Customer" - Use this button to add customers to this "Job Cluster." (ðÀŽ% €€‚(€ ‚ÿÚ˜ŽêÀD V€µ€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Assigned Jobs" tab.·You can review all the jobs that are scheduled for this"Job Cluster" on this tab. You can also add, edit and delete jobs.·"New Jobs" - Use this button to add extra jobs for this "Job Cluster" that are custoÀŽêÀo†mer specific. For example, if this is a snowplow job cluster, you can also make sure that certain customers who request sanding or salting have that job scheduled along with their snowplowing. ·Click the "OK" button.(ÀŽÁ% €€‚(€ ‚ÿâêÀÂ& €Å€‚(€ ‚ÿIf you have created your new "Job Cluster" with a assigned date, you should see a day that is green on your "Job Calendar" tab. Click on that assigned day and you will see the jobs appear in the job list below the calendar.(ÁBÂ% €€‚(€ ‚ÿЧÂÄ) €O€‚(€€ ‚ÿSnow Plowing or Fall Clean up idea: Another use for Job Clusters is for snow plowing. You can set up the clients you plow and what specific services they receive. Set the cluster day to None (not scheduled) and click the Disable Cluster checkbox. When it snows, click the Set Next Date button and choose the day it is snowing. You will immediately populate your schedule with all the customers that need to be serviced.FBÂXÄ1…ÿÿÿÿÿÿÿÿPÿÿÿÿXÄ—ÈSchedule Job List Tab8ÄÅ7 <€€€€ ‚‚€€ ‚€€ ‚‚ÿSchedule Job List TabQuestion : What does the "Job List" tab do?Answer: The "Job List" tab allows you to review "Scheduled Jobs" and "Upcoming Job Dates." You can Add or Delete "Upcoming Job Dates." You can also Edit or Delete "Scheduled Jobs." Ñ¥XÄaÆ, &€K€P¨Z‚(€ ƒ€ ‚ÿ·Choose a job in the "Scheduled Jobs" list and the jobs "Upcoming Job Dates" will appear on the right. You can then highlight and manipulate the jobs as needed.<ÅÆ5 :€€‚(€ ‚€ †"€“€ ‚ÿ(aÆÅÆ% €€‚(€ ‚ÿÒ©Æ—È) €S€‚(€€ ‚ÿMass Reschedule button - Highlight jobs in your scheduled jobs list. To Highlight multiple jobs at once, hold down your ctrl key as you click on jobs or use your shift key. When you have chosen the jobs you want to reschedule, click the mass reschedule button and then it will allow you to choose a new start and end date for these jobs. Use this at the beginning of the season to reschedule your jobs from the past year.LÅÆãÈ1nÿÿÿÿÿÿÿÿQÿÿÿÿãÈÌSchedule Completed Jobs Tabf)—ÈIÊ= H€S€€€ ‚‚€€ ‚ãîv€ ‰€ ‚‚ÿSchedule Completed Jobs TabQuestion: What does the "Completed Jobs" tab do?Answer: It allows you to review all jobs that you have marked as being completed on your "Job Calendar" but haven't been "Generated" into invoices yet. You can Add, Edit, or Delete "Completed Jobs" as needed.^2ãȧË, &€e€P¨Z‚(€ ƒ€ ‚ÿ·You may want to add additional jobs here that were not scheduled but you want to appear on the next invoice. For instance if while you are on a job site a customer asks you to do an additional service. When you get back to your office you can add the job here so you won't forget to bill them for it.(IÊÏË% €€‚(€ ‚ÿ6§ËÌ1 2€ €‚(€ †"€$€ ‚ÿHÏËMÌ1vÿÿÿÿÿÿÿÿRÿÿÿÿMÌ{ÏSchedule Job Series TabŒSÌÙÎ9 @€§€€€ ‚‚€€ ‚‚‚€€ ‚‚ÿSchedule Job Series TabQuestion: What does the "Job Series" tab do?Answer: A "Job Series" is a template used to define a set of related yet unique services that follow a user defined time line.Question: When would I use the "Job Series" tab?Answer: You could use the "Job Series" feature when you have a 4 or 5-step annual lawn treatment program where each step is unique yet follows a specified order. By using the Job Series, you don't have to schedule in exact days each step must occur, instead you can direct the computer to a date range when the job step should be scheduled.&MÌÿÎ# €€€ ‚ÿ|EÙÎ{Ï7 >€Š€P¨Z‚(€ ƒ€ ㆀ ‰€ ‚ÿ·Click here for an example of how to enter a new job series.PÿÎËÏ1–ÿÿÿÿÿÿÿÿSÿÿÿÿËÏéJSchedule New Job Series Example¥t{Ï|1 2€è€€€ ‚‚‚‚€€ ‚‚ÿSchËÏ|{Ïedule New Job Series ExampleHere is an example of entering a 4 or 5 step lawn care application.Step 1:ÑËÏM4 6€;€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Remember you can define the number of steps in your "Job Series." ·Make sure you are on the Schedule section of Gopher and on the "Job Series" tab.>|‹6 <€€‚(€ ‚€ †"€”€ ‚‚ÿÑM\4 6€;€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "New" button.·A "Job Series" window will appear. This window has three tabs, "Job List", "Customer Assignment", and "Series Description.">‹š6 <€€‚(€ ‚€ †"€•€ ‚‚ÿŠ_\$+ &€¾€P¨Z‚(€ ƒ€ ‚ÿ·"Job Series Name" - Enter your series description, such as 'Established lawn with weeds.'(šL% €€‚(€ ‚ÿuB$Á3 6€„€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Job List" tab.·Click the "New Job" button.(Lé% €€‚(€ ‚ÿ^3ÁG+ &€f€P¨Z‚(€ ƒ€ ‚ÿ·A "Series Job Definition" window will appear.>é…6 <€€‚(€ ‚€ †"€–€ ‚‚ÿãG¤< F€Ç€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Service ID" - Use the drop down box to choose a service that you previously entered into the "Service" page located on the green navigation bar. For our example we will choose the first application in our "Job Series" as 'Crab Grass Preventer and Lawn Food.'·"Item Name" - This field will be filled in automatically however you can edit this or add to the name.·"Default Job Date" - Choose the default date for this first step. You may want to choose the end of March.G…ë+ &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.=¤(. ,€€‚(€ ‚‚€€ ‚‚ÿStep 2: Ðë4< F€¡€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·You will find yourself back at the "Job List" tab. We have completed step one in our example "Job Series", let's continue on to step two.·Stay on the "Job List" tab.·Click the "New Job" button.((\% €€‚(€ ‚ÿc84¿+ &€p€P¨Z‚(€ ƒ€ ‚ÿ·The "Series Job Definition" window will re-appear.>\ý6 <€€‚(€ ‚€ †"€—€ ‚‚ÿCÿ¿@ D V€ÿ€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Service ID" - This time we will choose the second step of our example "Job Series" which will be the service of applying 'Weed Killer and Lawn Fertilizer.'·"Item Name" - This field will show that the service of 'Weed Killer and Lawn Fertilizer' has been chosen.·"Schedule Job To Occur" - Let us choose '2 Month(s)' after the following job is completed.·In the drop down box below let us choose the 1st step in our series that we had just entered which was 'Crabgrass Preventer and Lawn Food.'ÊýV L f€•€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Next we have the option to set a "Default Date" or use the fields ("No earlier than" in addition to "No later than.") For this example I will do the following·"Default Job Date" - I will leave this blank. (use this when you want to set a specific date for the job to be performed.)·"No Earlier Than" - I will set this date to the beginning of May.·"No Later Than" - I will set this date to the beginning of June.·Click the "OK" button.=@ “ . ,€€‚(€ ‚‚€€ ‚‚ÿStep 3.M V àD V€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·You will find yourself back at the "Job List" tab. We have completed step two in our example "Job Series", let's continue on to step three.·Stay on the "Job List" tab.·Click the "New Job" button.·The "Series Job Definition" window will re-appear.>“ 6 <€€‚(€ ‚€ †"€˜€ ‚‚ÿEàc+ &€4€P¨Z‚(€ ƒ€ ‚ÿ·Grub Control Example(‹% €€‚(€ ‚ÿ“hc*@+ &€Ð€P¨Z‚(€ ƒ€ ‚ÿ·Choose the Service ID from a service you have already entered into you‹*@{Ïr Service section of Gopher.(‹R@% €€‚(€ ‚ÿE*@—@+ &€4€P¨Z‚(€ ƒ€ ‚ÿ·Enter the Item Name.(R@¿@% €€‚(€ ‚ÿT)—@A+ &€R€P¨Z‚(€ ƒ€ ‚ÿ·Choose a Default Date. (optional *)(¿@;A% €€‚(€ ‚ÿ\1A—A+ &€b€P¨Z‚(€ ƒ€ ‚ÿ·Choose a No Earlier Than Date. (optional *)(;A¿A% €€‚(€ ‚ÿZ/—AB+ &€^€P¨Z‚(€ ƒ€ ‚ÿ·Choose a No Later Than Date. (optional *)诿AC9 @€_€‚(€ ‚€€ ‚‚‚‚‚€€ ‚‚ÿ* optional - You can use a default date with no (earlier or later than date) oruse the (earlier or later than date) with no default date or Use them all. Step 4.ÓBD< F€§€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·You will find yourself back at the "Job List" tab. We have completed step three in our example "Job Series", let's continue on to step four.·Stay on the "Job List" tab.·Click the "New Job" button.(C8D% €€‚(€ ‚ÿ>òDvFL f€å€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·The "Series Job Definition" window will re-appear.·"Service ID" - This time we will choose the fourth step of our example "Job Series" which will be the service of applying 'Winterizer.'·"Item Name" - This field will show that the service 'Winterizer' has been chosen.·"Schedule Job To Occur" - Let us choose '2 Month(s)' after the following job is completed.·In the drop down box below let us choose the 3rd step in our series that we had just entered, which was 'Lawn Food.'Ó8D•HL f€§€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Next we have the option to set a "Default Date" or use the fields ("No earlier than" in addition to "No later than.") For this example I will do the following·"Default Job Date" - I will leave this blank. (use this when you want to set a specific date for the job to be performed.)·"No Earlier Than" - I will set this date to the beginning of September.·"No Later Than" - I will set this date to the beginning of October.·Click the "OK" button.(vF½H% €€‚(€ ‚ÿŒ•HÁJx ¾€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ €‚ÿ·Click on the "Customer Assignment" tab.·Click the "Assign Job Series" button.·A "Select Customer" window will appear.·Choose the Customer. ·Click the "OK" button.·Select the start date for this customer.·Click the "OK" button.·Click on the "Series Description" tab.·You can enter a detailed description of this "Job Series" here.·Click the "OK" button.(½HéJ% €€‚(€ ‚ÿLÁJ5K1|ÿÿÿÿÿÿÿÿTÿÿÿÿ5KeOSchedule Billing in AdvanceK!éJ€K* $€B€‚H€ƒ€ ‚‚ÿSchedule Billing in Advanceí¯5KmL> J€_€P¨Z‚(€ ƒ€ ã¬h€ ‰€ €€ ‚ÿ·Create an auto billing line item which will say something to the effect of monthly maintenance fee. Auto billing items are added to your invoice when you generate.(€K•L% €€‚(€ ‚ÿ¹mLNM8 >€€P¨Z‚(€ ƒ€ ãw€ ‰€ ‚ÿ·Then schedule your weekly cuts as you normally would with a fee of $0.00, so that you don't double bill your customers.(•LvM% €€‚(€ ‚ÿåNM‡N, &€Ë€P¨Z‚(€ ƒ€ ‚ÿ·At the end of the month or the beginning, generate your invoices. Your invoice will then have a line item that will show a monthly maintenance fee for the upcoming month and the dates you had previously serviced their lawn.(vM¯N% €€‚(€ ‚ÿd9‡NO+ &€r€P¨Z‚(€ ƒ€ ‚ÿ·Here is an example of the invoice you could create.R ¯NeOF \€€‚(€ ‚€ †"€™€ ‚‚€ †"€š€ ‚ÿ8OO1žÿÿÿÿÿÿÿÿUÿÿÿÿOL‚PaymentVeOÿ€> J€1€€€ ‚‚ãåÆGè€ ‰€ ‚‚€€ ‚‚ÿPaymentThe basic function of the Oÿ€eO"Payment" page is to enter payments you receive from customers. The simplest way to enter payments is by using the Gopher Bar Code Scanner to scan in bar codes on your payment stubs. Frequently Ask Questions for the payment section.MÙOL‚t ¶€³€P¨Z‚(€ ƒ€ 㹄€ ‰€ ‚€ ƒ€ ãäo€ ‰€ ‚€ ƒ€ ãåÆGè€ ‰€ ‚€ ƒ€ ã·o€ ‰€ ‚ÿ·Click here for an example of how to enter a new payment.·How to use Quick Pay to enter your payments.·How to use the Bar Code Scanner to enter your payments.·How to set payment terms.Dÿ€‚1ÒÿÿÿÿÿÿÿÿVÿÿÿÿ‚ˆPayment New Examplej8L‚ú‚2 4€p€€€ ‚‚€€"‚€‚ÿPayment New ExampleEx. Entering a new Payment.ò©‚ìƒI `€S€P¨Z‚(€ ƒ€ ãäo€ ‰€ ‚€ ƒ€ ‚€ ƒ€ ƒ‚ÿ·Remember you can use Quick Pay to enter your payments or follow the example below.·Make sure you are on the tab "Payment List."·Click the "New" button>ú‚*„6 <€€‚(€ ‚€ †"€›€ ‚‚ÿ¯|ìƒÙ„3 6€ø€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Payment" window will appear. This window has two tabs: "Payment" and "Credit Card."·Click on the "Payment" tab.>*„…6 <€€‚(€ ‚€ †"€œ€ ‚‚ÿmBÙ„„…+ &€„€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Customer Search" button and choose a customer.>…Â…6 <€€‚(€ ‚€ †"€€ ‚‚ÿ\1„…†+ &€b€P¨Z‚(€ ƒ€ ‚ÿ·"Amount" - Enter the amount of the payment.>Â…\†6 <€€‚(€ ‚€ †"€ž€ ‚‚ÿÂv†ˆL f€í€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·There are three colors associated with the "Amount." The color square gives you a quick visualization if the "Amount" entered matches the exact amount owed in a previous invoice.·Red means no payment has been entered.·Yellow means the "Amount" does NOT match an unpaid invoice.·Green means the "Amount" matches an unpaid invoice.·Click the "OK" button.6\†Tˆ1ZÿÿÿÿÿÿÿÿWÿÿÿÿTˆxŒRoute gˆôŠ9 @€Ï€€€ ‚‚ã:…€ ‰€ ‚€‚ÿRouteThe basic function of the "Route" page is to set up a geographic grouping of customers to be serviced by a crew. In most cases, you will have one route per crew. At the top of the Route window, you will see two main tabs: "Route List" and "Crew List." You will see database navigation buttons at top. Use the New, Edit, and Delete buttons to operate your Route database. The order in which your customers are set in the Route page is the order they are printed out in your daily job schedules. Order the customers as if you were going to visit one after the other straight through the entire route.a6TˆU‹+ &€l€€‚€€‚‚ÿFrequently Ask Questions for the route section.#ÃôŠxŒ` Ž€‡€P¨Z‚(€ ƒ€ ã…€ ‰€ ‚€ ƒ€ ãæÆGè€ ‰€ ‚€ ƒ€ ãwk®€ ‰€ ‚ÿ·Click here for an example of how to enter a new route.·How do I order customers in job sheets?·I want to print out a report of my routes and the customers in each route.BU‹ºŒ1ç ÿÿÿÿÿÿÿÿXÿÿÿÿºŒ*ÅRoute New Example†NxŒ@Ž8 >€€€€ ‚‚€‚‚€€ €‚‚ÿRoute New ExampleEx. Creating a new Route .Remember: The order in which your customers are set in the Route page is the order they are printed out in your daily job schedules. Order the customers as if you were going to visit one after the other straight through the entire route. Normally you will have 1 route per crew.[0ºŒ›Ž+ &€`€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the tab "Route List.">@ŽÙŽ6 <€€‚(€ ‚€ ‡"€/€ ‚‚ÿ˜;›Ž}Á] ˆ€w€P¨Z‚(€ ƒ€ ƒ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "New" button.·A "Geographic Route" window will appear. This window has two tabs: "Route" and "Crew Assignment."·Click on the "Route" tab.·"Route ID" - Enter a route ID for exaÙŽ}ÁxŒmple: 'North Route' or 'route 1.'·"Description" - Enter a description for this route. Ex. "northern side of town."·"Crew" - Use the drop down box to apply a crew if applicable.·Highlight properties from the "All Other Properties" list and use the Red Arrow buttons to move the properties up to the "Current Route" list that will be included in this route.>ÙŽ»Á6 <€€‚(€ ‚€ ‡"€0€ ‚‚ÿöÊ}Á±Â, &€•€P¨Z‚(€ ƒ€ ‚ÿ·When you have moved up all the properties that will be serviced into the "Current Route" list, use the "First", "Prior", "Next", and "Last" buttons to order the property list in geographic order. :»ÁëÂ3 6€€‚(€ ‚€ ‡"€1‚‚ÿ~S±ÂiÃ+ &€¦€P¨Z‚(€ ƒ€ ‚ÿ·Or you can drag and drop the customers into their proper geographic position.>ë§Ã6 <€€‚(€ ‚€ ‡"€2€ ‚‚ÿIiÃðÃ, (€:€P¨Z‚(€ ƒ€ ƒ‚ÿ·Click the "OK" button.(§ÃÄ% €€‚(€ ‚ÿê¶ðÃÅ4 6€m€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·"Clear Route" button - This will remove all the properties in the "Current Route" list.·"Show Addresses" button - This will show the address of the properties in your list.(Ä*Å% €€‚(€ ‚ÿDÅnÅ1GÿÿÿÿÿÿÿÿYÿÿÿÿnÅqÈRoute Crew List Tab?*Å­Å' €0€€€‚‚ÿRoute Crew List Tabâ–nÅÆL f€-€P¨Z‚(€ƒ€‚€ƒ€ãe…€ ‰€ã…€ ‰€‚ÿ·Click on the "New" button.·A "Crew Setup" window will now appear. It has four tabs: "Crew", "Employees", "Comment", and "Equipment."(­Å·Æ% €€‚(€‚ÿºfÆqÈT v€Í€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Crew" tab.·"Crew ID" - Enter the ID for the crew.·"Description" - Enter the crew description.·"Foreman" - Use the drop down box to choose the foreman for this crew.·"Main Vehicle" - Use the drop down box to choose the main vehicle. ·"Crew Message" - This section is for messages that you want this crew to be aware of.S"·ÆÄÈ1ðÿÿÿÿÿÿÿÿZÿÿÿÿÄÈaÊRoute Crew List Tab - Employee TabN'qÈÉ' €N€€€‚‚ÿRoute Crew List Tab - Employee TabOÄÈaÊ@ N€€P¨Z‚(€ƒ€ãkhk®€ ‰€‚€ƒ€‚ÿ·Use the Red arrows in the center to move all applicable employees from the "All Other Employees" list to the "Employees In This Crew."·The "Remove All Crew Members" button will allow you to remove all employees that are in the "Employees In This Crew" list.T#ɵÊ1ÿÿÿÿÿÿÿÿ[ÿÿÿÿµÊgÌRoute Crew List Tab - Equipment TabO(aÊË' €P€€€‚‚ÿRoute Crew List Tab - Equipment TabcµÊgÌP n€'€P¨Z‚(€ƒ€㺚€ ‰€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Assign Equipment" button to assign equipment to this crew. ·Use the "Unassign Equipment" button to remove equipment from this crew.·The "Unassign All Equipment" button will remove all equipment assigned to this crew.·Click the "OK" button.8ËŸÌ1ÿÿÿÿÿÿÿÿ\ÿÿÿÿŸÌ…ÎServicem8gÌ Î5 8€q€€€ ‚‚€‚‚€€‚‚ÿServiceThe basic function of the "Service" page is to set up the listing of services your company provides. At the top of the Service window, you will see one tab: "Service List." Use the New, Edit, and Delete buttons to operate your Service database.Frequently Ask Questions for the service section.yBŸÌ…Î7 >€„€P¨Z‚(€ ƒ€ ãæ…€ ‰€ ‚ÿ·Click here for an example of how to enter a new Service.D ÎÉÎ1½ÿÿÿÿÿÿÿÿ]ÿÿÿÿÉÎH Service New Exampleg8…Î0Ï/ .€p€€€ ‚‚€€‚‚ÿService New ExampleEx. Creating a new Service. NÉαÏ3 6€œ€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Make sure you are on the tab "Service List."·Click the "New" button.>0Ï 6 <€€‚(€ ‚€ ‡"€)€ ‚‚ÿ±Ï …Ϊ±Ï X ~€U€P¨Z‚(€ ƒ€ ãJ€ ‰€ ãÇ‹€ ‰€ ãò‹€ ‰€ ‚€ ƒ€ ‚ÿ·A "Service Setup" window will appear. This window has four tabs: "Service", "Customer Prices", "Comment" and "Chemical."·Click on the "Service" tab.> L 6 <€€‚(€ ‚€ ‡"€*€ ‚‚ÿ.ê z D V€Õ€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Service ID" - Enter the Service ID.·"Service Description" - Enter the description of the service.·"Billing Option" - Choose "Flat-Rate."·"Standard Price" - Enter the default price for this service or leave it blank.(L ¢ % €€‚(€ ‚ÿk@z  + &€€€P¨Z‚(€ ƒ€ ‚ÿ·Click on the Customer Prices tab and click the new button.>¢ K 6 <€€‚(€ ‚€ ‡"€+€ ‚‚ÿ|Q  Ç + &€¢€P¨Z‚(€ ƒ€ ‚ÿ·Here is where you will set this service's specific price for each customer.:K  3 6€€‚(€ ‚‡"€,€ ‚‚ÿGÇ H + &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.W& Ÿ 1›ÿÿÿÿÿÿÿÿ^ÿÿÿÿŸ ã Service List Tab - Customer Prices TabP*H ï & €T€€€‚ÿService List Tab - Customer Prices Tab†_Ÿ u ' €¾€‚(€‚‚‚ÿUse this section to set up prices for a service that are unique to each specific customer.³xï ( ; F€ð€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New Price" button.·A "Select Customer For Service Price" window will appear.·Choose a customer.(u P % €€‚(€‚ÿ8ü( ˆ < F€ù€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "OK" button.·A "Customer Service Setup" window will appear. This window has three tabs: "Service", "Comment" and "Tax."·"Property" - Use this drop down box to choose a specific property, if this customer has multiple properties.(P ° % €€‚(€‚ÿû¿ˆ « < F€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Service" tab.·Choose the desired "Billing Option."·Enter the customer specific price in either the "Flat Rate Billing", "Hourly Billing" or "Area Billing" section.(° Ó % €€‚(€‚ÿ'Û« ú L f€·€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Comment" tab.·"Crew Memo" - Enter a comment for your crew.·"Private Memo" - This memo is for your eyes only.·Click on the "Tax" tab.·Choose if sales tax is collected for this service.(Ó " % €€‚(€‚ÿÁuú ã L f€ë€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "OK" button.·You will find yourself back at the "Service Setup" window on the "Customer Prices" tab.·Use the "Edit Price" button to edit the prices in your list.·Use the "Copy Price" button to copy the price of the highlighted customer to other customers in your database.·Use the "Delete Price" button to remove customers from this listing.O" 2 1Óÿÿÿÿÿÿÿÿ_ÿÿÿÿ2 ¶ Service List Tab - Comment Tab„\ã ¶ ( €¸€€€‚‚‚ÿService List Tab - Comment TabEnter a memo for your crew that applies to this service.P2  1ÿÿÿÿÿÿÿÿ`ÿÿÿÿ S Service List Tab - Chemical TabM¶ S M h€€€€‚‚㌀ ‰€ãHŒ€ ‰€ãsŒ€ ‰€‚ÿService List Tab - Chemical TabClick the "New Chem Application" button to add a new chemical application to this service. A "Chemical Application" window will appear with three tabs: "Application", "Additional Chemicals", and "Comments." b1 µ 1Áÿÿÿÿÿÿÿÿaÿÿÿÿµ ÕE Service List Tab - Chemical Tab - Application Tab]6S  ' €l€€€‚‚ÿService List Tab - Chemical Tab - Application Tabz6µ ˜A D V€m€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Chemical Code" - Using the drop down box, choose the chemical code from the listing you have previously entered into the "Chemical" page located on the green navigat ˜A S ion bar.·"Chemical Name" - Name of chemical applied.·"Description" - Define the need for usage of this chemical by either typing it in or using the drop down box to choose from a reason of usage previously entered into the "Chemical" page located on the green navigation bar.·"Application Type" - Use the drop down box to choose the type of application, example: granular or liquid.‹7 #D T v€o€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Reason for Chemical" - Describe the reason for using this chemical.·"Chemical Formulation" - Choose the formulation for this chemical, for example: 1 oz. per 1 lb.·"Mixture Amount" - Choose the mixture amount of the chemical applied.·"Application Rate" - The rate of the chemical applied per given area.·"Area Size" - The size of the area applied with the chemical.·"Chemical Amount" - When all the previous chemical information has been entered, you can then click on the "Calculate Chemical Amount" button and it will fill in this field. ²~˜A ÕE 4 6€ý€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·"Technician" - Use the drop down box to choose the employee, you have previously entered into the "Employee" page located on the green navigation bar, that has applied this chemical.·"Equipment Code" - Use the drop down box to choose the piece of equipment used in this application you have previously entered into the "Equipment" page located on the green navigation bar.k:#D @F 1_ÿÿÿÿÿÿÿÿbÿÿÿÿ@F 4G Service List Tab - Chemical Tab - Additional Chemicals TabôÊÕE 4G * "€•€€€‚‚‚‚ÿService List Tab - Chemical Tab - Additional Chemicals TaThis page allows you review the chemicals used in this service. You can also add, edit or delete any additional chemicals that are needed._.@F “G 1®ÿÿÿÿÿÿÿÿcÿÿÿÿ“G âH Service List Tab - Chemical Tab - Comments TabO&4G âH ) €M€€€‚‚‚ÿService List Tab - Chemical Tab - Comments TabThis page allows you to enter any comments for your customer that will appear on the invoice. Customer comments will appear on the invoice. Crew comments will appear on the schedule job sheet. The private comment section is for your use only.9“G I 1ˆÿÿÿÿÿÿÿÿdÿÿÿÿI jK MaterialÕˆâH ðJ M h€€€€ ‚‚ã“€ ‰€ 㬓€ ‰€ €‚‚€€‚‚ÿMaterialThe basic function of the "Material" page is to set up the listing of materials your company provides and keep track of inventory. At the top of the Material window, you will see three tabs: "Inventory List", "Vendor", and "Unit of Measure." Use the New, Edit, and Delete buttons to operate your material database.Frequently Ask Questions for the material section.zCI jK 7 >€†€P¨Z‚(€ ƒ€ ãÉŒ€ ‰€ ‚ÿ·Click here for an example of how to enter a new Material.EðJ ¯K 1_ÿÿÿÿÿÿÿÿeÿÿÿÿ¯K Ï‚ Material New Exampleh9jK L / .€r€€€ ‚‚€€‚‚ÿMaterial New ExampleEx. Creating a new Material._4¯K vL + &€h€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the tab "Inventory List.">L ´L 6 <€€‚(€ ‚€ †"€Ÿ€ ‚‚ÿK vL ÿL + &€@€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "New" button.>´L =M 6 <€€‚(€ ‚€ †"€ € ‚‚ÿ'³ÿL dN t ¶€g€P¨Z‚(€ ƒ€ ãôŒ€ ‰€ 〠‰€ ピ€ ‰€ ã“€ ‰€ ã+“€ ‰€ ãV“€ ‰€ ‚ÿ·A "Material Setup" window will appear. This window has seven tabs: "Main", "Cost", "History", "Chemical", "Customer Prices", "Comment", and "Vendor.">=M ¢N 6 <€€‚(€ ‚€ †"€¡€ ‚‚ÿIdN ëN + &€<€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Main" tab.:¢N %O 3 6€€‚(€ ‚€ †"€¢‚‚ÿU*ëN zO + &€T€P¨Z‚(€ ƒ€ ‚ÿ·"Material ID" - Enter a material ID.>%O ¸O 6 <€€‚(€ ‚€ †"€£€ ‚‚ÿoDzO 3€ + &€ˆ€P¨Z‚(€ ƒ€ ‚ÿ·"Material Description" - ¸O 3€ jK Enter a description of this material.>¸O q€ 6 <€€‚(€ ‚€ †"€¤€ ‚‚ÿk@3€ Ü€ + &€€€P¨Z‚(€ ƒ€ ‚ÿ·"Customer Price / Unit" - Enter the price of the material.>q€  6 <€€‚(€ ‚€ †"€¥€ ‚‚ÿrGÜ€ Œ + &€Ž€P¨Z‚(€ ƒ€ ‚ÿ·"Default Quantity" - Enter the default quantity of this material.> Ê 6 <€€‚(€ ‚€ †"€¦€ ‚‚ÿ€UŒ J‚ + &€ª€P¨Z‚(€ ƒ€ ‚ÿ·"Collect Tax" - Check this box if sales tax is to be applied to this material.">Ê ˆ‚ 6 <€€‚(€ ‚€ †"€§€ ‚‚ÿGJ‚ Ï‚ + &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.W&ˆ‚ &ƒ 1…ÿÿÿÿÿÿÿÿfÿÿÿÿ&ƒ T† Material Inventory List tab - Cost TabR+Ï‚ xƒ ' €V€€€‚‚ÿMaterial Inventory List tab - Cost Tab‚\&ƒ úƒ & €¸€‚(€‚‚ÿThe "Cost" tab allows you to keep track of costs that are associated with this material.Zxƒ T† T v€ €P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Cost Per Unit" - Enter your cost to purchase this material.·"Minimum Material Cost" - Enter the minimum cost to purchase this material.·"Labor Cost Per Unit" - Enter your labor cost per unit for application."·"Minimum Labor Cost" - Enter the minimum labor cost to apply this material.·"Other Cost Per Unit" - Use this field to include any other costs applicable to a unit of this material.·"Minimum Other Cost" - use this field to include any other minimum costs applicable to this material.Z)úƒ ®† 1Þÿÿÿÿÿÿÿÿgÿÿÿÿ®† 2‹ Material Inventory List tab - History TabU.T† ‡ ' €\€€€‚‚ÿMaterial Inventory List tab - History Tabg®† ‡ & €Î€‚(€‚‚ÿThe "History" tab allows you to keep track of inventory transactions associated with this material.•j‡ %ˆ + &€Ô€P¨Z‚(€ƒ€‚ÿ·"Set Current Inventory" button - Click on this button to set the current inventory of this material.(‡ Mˆ % €€‚(€‚ÿóŸ%ˆ @Š T v€?€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New" button.·A "Material Transaction" window will appear. This window has two tabs: "Transaction" and "Comment."·Click on the "Transaction" tab.·"Action" - The type of transaction utilized. Either adding or removing from inventory.·"Amount" - The amount of material added or removed.· "Employee" - Use the drop down box to keep record of which employee entered this transaction.(Mˆ hŠ % €€‚(€‚ÿÊŽ@Š 2‹ < F€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Comment" tab.·You can use this field to enter a longer comment to explain this transaction.·Click the "OK" button.[*hŠ ‹ 1Žÿÿÿÿÿÿÿÿhÿÿÿÿ‹ ÀŽ Material Inventory List tab - Chemical TabV/2‹ ã‹ ' €^€€€‚‚ÿMaterial Inventory List tab - Chemical Tab™s‹ |Œ & €æ€‚(€‚‚ÿThe "Chemical" tab allows you to keep track of specific information that is associated with chemical materials.Dðã‹ ÀŽ T v€á€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Chemical Form" - Use the drop down box to choose the form of the chemical.·"Application Rate" - The rate of the chemical applied per given area.·"Formulation" - Choose the formulation for this chemical, for example: 1 oz. per 1 lb.·"Default Reason" - Describe the reason for using this chemical.·"Customer Message" - Enter a message for the customer about this chemical usage.·"Application Notes" - Use this field to alert your crew on the application of this chemical.b1|Œ " 1cÿÿÿÿÿÿÿÿiÿÿÿÿ" +Å Material Inventory List tab - Customer Prices Tab]6ÀŽ  ' €l€€€‚‚ÿMaterial Inventory List tab - Customer Prices Tab®‡" 9À ' €€‚(€‚‚ÿThis tab allows you to set up prices that are specific to each customer and even more spe 9À ÀŽ cifically to each properties per customer.¶{ ïÀ ; F€ö€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New Price" button.·A "Select Customer for Material Price" window will appear.·Choose the customer.(9À Á % €€‚(€‚ÿДïÀ çÁ < F€)€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "OK" button.·A "Customer Material Setup" window will appear.·"Property" - Choose the property this price is associated with.(Á  % €€‚(€‚ÿ´`çÁ Ãà T v€Á€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "Material" Tab.·"Description" - Edit the material description if needed.·"Details" - Enter any additional details that are needed.·"Unit Price" - Enter the unit price for this property.·"Markup (%)" - Use this field to edit the price by a percentage.·"Default Qty" - Set the default quantity of this material usage. ( ëà % €€‚(€‚ÿÑ•Ãà ¼Ä < F€+€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "Comment" Tab.·"Crew Memo" - Enter a memo for this specific material.·"Private Memo" - This memo field is for your eyes only.(ëà äÄ % €€‚(€‚ÿG¼Ä +Å + &€8€P¨Z‚(€ƒ€‚ÿ·Click the "OK" button.Z)äÄ …Å 11ÿÿÿÿÿÿÿÿjÿÿÿÿ…Å \Æ Material Inventory List tab - Comment Tab×®+Å \Æ ) €]€€€ ‚‚‚ÿMaterial Inventory List tab - Comment Tab"Crew Instructions" - Use this field to alert your crew to any specific needs associated with the application of this material.Y(…Å µÆ 1@ÿÿÿÿÿÿÿÿkÿÿÿÿµÆ œÈ Material Inventory List tab - Vendor TabT-\Æ Ç ' €Z€€€‚‚ÿMaterial Inventory List tab - Vendor Tabf@µÆ oÇ & €€€‚(€‚‚ÿThis tab allows you to keep track of this material's vendor.-é Ç œÈ D V€Ó€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Vendor Name" - Use the drop down box to choose the vendor of this material.·"Product ID" - Enter this material's product ID.·"Vendor Price / Unit" - Enter your cost to purchase this material.·Click the "OK" button.DoÇ àÈ 1 ÿÿÿÿÿÿÿÿlÿÿÿÿàÈ ¨Ë Material Vendor Tab?œÈ É ' €0€€€‚‚ÿMaterial Vendor Tab[5àÈ zÉ & €j€‚(€‚‚ÿThis section allows you to keep track of vendors.ÛÉ ™Ê D V€·€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New" button.·"Vendor ID" - Enter the Vendor ID.·Use the "Arrow" button to copy the "Billing Address" to the "Physical Address."·"Account Number" - Enter your account number with this vendor.(zÉ ÁÊ % €€‚(€‚ÿxE™Ê 9Ë 3 6€Š€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·Click on the "Comment" tab.·Enter a comment on this vendor.(ÁÊ aË % €€‚(€‚ÿG9Ë ¨Ë + &€8€P¨Z‚(€ƒ€‚ÿ·Click the "OK" button.Q aË ùË 1DÿÿÿÿÿÿÿÿmÿÿÿÿùË ìÍ Material Unit Of Measurement TabL%¨Ë EÌ ' €J€€€‚‚ÿMaterial Unit Of Measurement TabuOùË ºÌ & €ž€‚(€‚‚ÿThis section allows you to review and manipulate your units of measurement.ÇEÌ }Í < F€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New" button.·A "Unit" window will appear.·"Description" - Enter a description of the new unit of measurement. (ºÌ ¥Í % €€‚(€‚ÿG}Í ìÍ + &€8€P¨Z‚(€ƒ€‚ÿ·Click the "OK" button.9¥Í %Î 1$ÿÿÿÿÿÿÿÿnÿÿÿÿ%Î Ö EstimateQ&ìÍ ‚ + $€M€€€ ‚‚‚‚‚ÿEstimateThe basic function of the "Estimate" page is to create estimates to present your customers to sign. You can add text in the estimate to make it a legally binding contract. At the top of the Estimate window, you will see one tab: "Estimate List." Use the New, Edit, and Delete buttons to operate your estimate database. The "Convert To Invoice" button allows you convert a highlighted estimate into an invoice. Simply h%Î ‚ ìÍ ighlight the estimate in your list that you want to convert to an invoice and click the "Convert To Invoice" button.-×%Î ¯ V z€¯€€ ‚ã-”€ ‰€ ‚‚‚‚€€ ã-”€ ‰€ €#‚€‚€‚€‚ÿThe "Set Defaults" button allows you to set up default settings for your estimates so you don't have to repeat the same information every time you create an estimate. To set the defaults follow the example below. The "Clear Defaults" button, allows you to clear the defaults you have previously entered.Remember : You can set default values so you don't have to re-enter the same data every time.Frequently Ask Questions for the estimate section.&‚ Õ # €€€‚ÿ¡¯ Ö ` Ž€C€P¨Z‚(€ ƒ€ 㔀 ‰€ ‚€ ƒ€ ãÒ“€ ‰€ ‚€ ƒ€ ãÒ“€ ‰€ ‚ÿ·Click here for an example of how to enter a new Estimate.·Sample estimate header / footer wording?·How can I change the estimate title?HÕ  1h ÿÿÿÿÿÿÿÿoÿÿÿÿ > Estimate Sample Wording›iÖ ¹ 2 4€Ò€‚H€ƒ€ ‚‚€€ ‚‚ÿEstimate Sample WordingRemember to consult your attorney before using any contractual wording. N 8 1 2€œ€P¨Z‚(€ ƒ€ €€ ‚ÿ·Here is some example wording you can use for the estimate TOP section.(¹ ` % €€‚(€ ‚ÿZ58 º % €j€‚(€ ‚ÿWe hereby submit specifications and estimates for:(` â % €€‚(€ ‚ÿœwº ~ % €î€‚(€ ‚ÿ-We propose hereby to furnish material and labor - complete in accordance with above specifications, for the sum of:(â ¦ % €€‚(€ ‚ÿ~M~ $ 1 2€š€P¨Z‚(€ ƒ€ €$€ ‚ÿ·This would appear on your estimate in the highlighted RED area below.(¦ L % €€‚(€ ‚ÿ:$ † 3 6€€‚(€ †"€¨€ ‚‚‚ÿ~ML  1 2€š€P¨Z‚(€ ƒ€ €€ ‚ÿ·Here is some example wording can use for the estimate BOTTOM section./† 3 ' €€‚(€ ‚‚ÿAll material is guaranteed to be as specified. All work to be completed in a workmanlike manner according to standard practices. Any alteration or deviation from above specifications involving extra costs will be executed only upon written orders, and will become an extra charge over and above the estimate. All agreements contingant upon strikes, accidents or delays beyond our control. Owner to carry fire, tornado and other necessary insurance. Our workers are fully covered by Workman's Compensation Insurance. ùÑ , ( €£€‚(€ ‚‚‚ÿAcceptance of Proposal - The above prices, specifications and conditions are satisfactory and are hereby accepted. You are authorized to do the work as specified. Payments will be made as outlined above. P3 ­ 1 2€ €P¨Z‚(€ ƒ€ €%€ ‚ÿ·This would appear on your estimate in the highlighted YELLOW area below.@ , í 7 >€€‚(€ ‚€ †"€©‚‚€ ‚ÿ{J­ h 1 2€”€P¨Z‚(€ ƒ€ €€ ‚ÿ·Here is some sample wording you can use for the AGREEMENT section.(í % €€‚(€ ‚ÿ„Ph  4 8€ €P¨Z‚(€ ƒ€ €&€ € ‚ÿ·This would appear on your estimate in the highlighted GREEN area below.: N 3 6€€‚(€ ‚€ †"€ª‚‚ÿÁ  2 2€€P¨Z‚(€ ƒ€ €€ ‚ÿ·You can also change the wording of your Estimate Title to appear as anything you want. Possibly call it Estimate, Proposal or Contract?”SN £ A R€¨€‚(€ ‚€'€ € ‚‚€ †"€«€ ‚‚ÿThis would appear on your estimate in the highlighted BLUE area below._4  + &€h€P¨Z‚(€ ƒ€ ‚ÿ·This is how your sample estimate would appear.<£ > 5 :€€‚(€ ‚€ †"€¬€ ‚ÿE ƒ 1. ÿÿÿÿÿÿÿÿpÿÿÿÿƒ ŒJ Estimate New Examplef8> @ . ,€p€€€ ‚‚€€‚ÿEstimate New ExampleEx. Creating a new Estimate.ƒ @ > (ƒ 4@ % €€‚(€ ‚ÿT @ ³@ + &€¨€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the estimate section of Gopher and the estimate list tab.>4@ ñ@ 6 <€€‚(€ ‚€ †"€­€ ‚‚ÿK ³@ ñ@ zA 6 <€€‚(€ ‚€ †"€®€ ‚‚ÿŠWzA BB 6 <€€‚(€ ‚€ †"€¯€ ‚‚ÿR'B ”B + &€N€P¨Z‚(€ ƒ€ ‚ÿ·An "Estimate" window will appear.>BB ÒB 6 <€€‚(€ ‚€ †"€°€ ‚‚ÿe:”B 7C + &€t€P¨Z‚(€ ƒ€ ‚ÿ·"Estimate Date" - The date this estimate is created.>ÒB uC 6 <€€‚(€ ‚€ †"€±€ ‚‚ÿë¯7C `D < F€_€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Estimate ID" - The unique ID for this estimate.·"Expiration Date" - The date the estimate is valid for.·"Property" - Choose a property this estimate applies to.>uC žD 6 <€€‚(€ ‚€ †"€²€ ‚‚ÿpE`D E + &€Š€P¨Z‚(€ ƒ€ ‚ÿ·"Estimate Description" - Enter a description for this estimate.:žD HE 3 6€€‚(€ ‚€ †"€³‚‚ÿME •G L f€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Sales Rep" - Use the drop down box to choose the sales rep associated with this estimate.·"Estimate Title" - Enter the title of this estimate.·"Hide Subtotal, Tax and Total" check box - Check this box if you want to hide the subtotal, tax and total on the estimate printout.·"Display checkboxes" - This will show a box to the left of each line item, so the customer can check which items they have approved.·Below you will see five tabs: "Item", "Comment", "Top", "Bottom", and "Agreement.">HE ÓG 6 <€€‚(€ ‚€ †"€´€ ‚‚ÿJ•G H + &€>€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Items" tab.(ÓG EH % €€‚(€ ‚ÿK H H + &€@€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Add" button.>EH ÎH 6 <€€‚(€ ‚€ †"€µ€ ‚‚ÿ‚?H PI C V€~€P¨Z‚(€ ƒ€ ã»…€ ‰€ 㞌€ ‰€ ‚ÿ·Choose to add either a "Service" or a "Material.">ÎH ŽI 6 <€€‚(€ ‚€ †"€¶€ ‚‚ÿ‰VPI J 3 6€¬€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "OK" button.·You will find yourself back at the "Estimate" window.(ŽI ?J % €€‚(€ ‚ÿM"J ŒJ + &€D€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button again.J?J ÖJ 1B ÿÿÿÿÿÿÿÿqÿÿÿÿÖJ Ú„ Estimate Default SettingsÒ™ŒJ ¨K 9 @€3€€€ ‚‚€‚€ ‚‚€€‚‚ÿEstimate Default SettingsSet default values so you don't have to re-enter the same data every time.Ex. Setting defaults for your estimate. ߣÖJ ‡L < F€G€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Set Defaults" button.·An "Estimate" window will appear.·This window has five tabs: "Item", "Comment", "Top", "Bottom", and "Agreement."(¨K ¯L % €€‚(€ ‚ÿ9ý‡L èM < F€û€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Top" tab.·"Top Header" - Enter the Top Header. This will appear as a bold line of text above the line items. ·"Top Details" - Enter the Top Details. This will appear below the header and is indented as well as in normal text.(¯L N % €€‚(€ ‚ÿ~MèM ŽN 1 2€š€P¨Z‚(€ ƒ€ €$€ ‚ÿ·This would appear on your estimate in the highlighted RED area below.>N ÌN 6 <€€‚(€ ‚€ †"€¨€ ‚‚ÿG ŽN € < F€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Bottom" tab.·"Bottom Header" - Enter the Bottom Header. This will appear as a bold line of text below the line items.·"Bottom Details" - Enter the Bottom Details. This will appear below the header and is indented as well aÌN € ŒJ s in normal text.(ÌN G€ % €€‚(€ ‚ÿP€ È€ 1 2€ €P¨Z‚(€ ƒ€ €%€ ‚ÿ·This would appear on your estimate in the highlighted YELLOW area below.>G€  6 <€€‚(€ ‚€ †"€©€ ‚‚ÿ9ýÈ€ ?‚ < F€û€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Agreement" tab.·"Signature Line (Bottom Left):" - Enter the text that will appear below the bottom left signature line.·"Signature Line (Bottom Right):" - Enter the text that will appear below the bottom right signature line.( g‚ % €€‚(€ ‚ÿ{J?‚ â‚ 1 2€”€P¨Z‚(€ ƒ€ €€ ‚ÿ·Here is some sample wording you can use for the AGREEMENT section.(g‚ ƒ % €€‚(€ ‚ÿ„Pâ‚ Žƒ 4 8€ €P¨Z‚(€ ƒ€ €&€ € ‚ÿ·This would appear on your estimate in the highlighted GREEN area below.> ƒ ̃ 6 <€€‚(€ ‚€ †"€ª€ ‚‚ÿ_4Žƒ +„ + &€h€P¨Z‚(€ ƒ€ ‚ÿ·This is how your sample estimate would appear.>̃ i„ 6 <€€‚(€ ‚€ †"€¬€ ‚‚ÿG+„ °„ + &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.*i„ Ú„ & €€‚(€ ‚‚ÿ: °„ … 1jÿÿÿÿÿÿÿÿrÿÿÿÿ… DŒ Contracts'îÚ„ ;ˆ 9 @€Ý€€€ ‚‚‚‚ãד€ ‰€ ‚‚‚ÿContractsThe contract feature is used when you are going to charge a customer a flat rate fee each month regardless of how often you service them that month. It has a begin and end date.You wouldn't use the contract feature to present your customers with something to sign. For that you would do is use the estimate feature.You would use the contract feature in Gopher when you charge a customer a flat service fee every month regardless of how often you service their property. At the top of the Contract window, you will see one tab: "Contract List." Use the New, Edit, and Delete buttons to operate your contract database. At the bottom of the screen you can use the "Sort Contract List By" drop down box to sort your contract list. Øf… ‹ r ²€Ï€€ ‚€ †"€·€ ‚‚ã¬h€ ‰€ ãVh€ ‰€ ‚‚‚€€ ‚‚€€ ‚€€ ãw€ ‰€ ‚ÿThe Contract feature is similar to the Auto-Billing feature located in the Customer page, except that a Contract has a set start date and end date.Frequently Ask Questions for the contracts section.Question: Will setting up a contract automatically schedule that customer into my scheduled jobs? Answer : No. Creating a contract does not schedule a job. To schedule a job associated with a contract follow the example on the "Schedule" page in this manual. When you schedule a job associated with a contract, set the schedule job price to $0.00 so the customer isn't double billed.&;ˆ 9‹ # €€€ ‚ÿ «‹ DŒ ` Ž€W€P¨Z‚(€ ƒ€ ã¼›€ ‰€ ‚€ ƒ€ ãS”€ ‰€ ‚€ ƒ€ ã4š€ ‰€ ‚ÿ·Click here for an example of how to enter a new Contract.·Contracted Services...How to example?·How to use the Contract 'Special Fields' example.I9‹ Œ 1àÿÿÿÿÿÿÿÿsÿÿÿÿŒ (Á Contracts How To ExampleHDŒ ÕŒ * $€<€‚H€ƒ€ ‚‚ÿContracts How To ExampleY*Œ .Ž / ,€U€P¨Z‚(€ƒ€€ ‚ÿ·Question: I have a Home Owners Asso. that has multiple houses for only one billing. This is contracted in 12 equal payments with full service lawn maintenance. How do I individualize each property and the work performed for a given month and keep the price set at the same for that property.(ÕŒ VŽ % €€‚(€ ‚ÿï.Ž k & €ß€‚(€ ‚ÿFor example: I have set each property to show the standard monthly charge with a service ID of Lawn Mowing Service. But, on the off season I'm not mowing and the price is still the same. I don't want the bill to say Lawn Mowing Service.™tVŽ À % €è€‚(€ ‚ÿHow can I do this to show that I trimmed the hedges and other stuff with the contracted price remaining the samk À DŒ e.(k 8À % €€‚(€ ‚ÿðµÀ (Á ; D€k€P¨Z‚(€ƒ€€ ãw€ ‰€ ‚ÿ·Answer: You can schedule in these jobs and make the job fee $0.00. Then have your monthly contract description say something to the effect of 'monthly contract service.' F8À nÁ 1HÿÿÿÿÿÿÿÿtÿÿÿÿnÁ | Contracts New Examplej;(Á ØÁ / .€v€€€ ‚‚€€‚‚ÿContracts New ExampleEx. Creating a new Contract. ^3nÁ 6 + &€f€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the tab "Contract List."(ØÁ ^ % €€‚(€ ‚ÿK 6 ©Â + &€@€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "New" button.>^ ç 6 <€€‚(€ ‚€ †"€¸€ ‚‚ÿŠW©Â qà 3 6€®€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·A "Select Customer for New Contract" window will appear.·Choose the customer.>砯à 6 <€€‚(€ ‚€ †"€¹€ ‚‚ÿuBqà $Ä 3 6€„€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "OK" button.·A "Contract" window will appear. >¯Ã bÄ 6 <€€‚(€ ‚€ †"€º€ ‚‚ÿ£l$Ä Å 7 >€Ø€P¨Z‚(€ ƒ€ ã×h€ ‰€ ‚ÿ·"Property" - Use the drop down box to choose a property if this customer has multiple properties. >bÄ CÅ 6 <€€‚(€ ‚€ †"€»€ ‚‚ÿX-Å ›Å + &€Z€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Contract Definition" tab.>CÅ ÙÅ 6 <€€‚(€ ‚€ †"€¼€ ‚‚ÿ訛ŠÁÇ @ N€Q€P¨Z‚(€ ƒ€ ‚€ ƒ€ ã9š€ ‰€ ‚ÿ·"Contract ID" - Enter a contract ID.·"Line Item Description" - Use the drop down box to choose a line item description or type in your own. Note the "Special Fields" at the right of the window. You can use these "Special Fields" to customize your description, remember that you must type them in the exact way they appear on the right. A Special Field of @@M will insert the current month's name in it's place.>ÙÅ ÿÇ 6 <€€‚(€ ‚€ †"€½€ ‚‚ÿØÁÇ É < F€±€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Line Item Details" - Use this field to enter a longer detail for your contract.·"Service Price" - Enter the service price for the contract.·"Material Price" - Enter the material price for the contract.>ÿÇ QÉ 6 <€€‚(€ ‚€ †"€¾€ ‚‚ÿV+É §É + &€V€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Billing Frequency" tab.>QÉ åÉ 6 <€€‚(€ ‚€ †"€¿€ ‚‚ÿ¼§É åË D V€y€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Bill contract every" - Choose (1 Month) if you want to bill this contract once a month. ·"First Billing Date" - Choose the first date you want this customer billed for this contract. ·"Last Billing Date" - Choose the last date you want this customer billed for this contract.·"Number of Billings" - This field will be generated by calculating the difference in your first and last billing dates. You can also edit this field.S)åÉ 8Í * "€S€‚(€€ ‚‚ÿFor example: Say a customer calls up and tells you they want you to perform a contract service but only want to be billed X amount of times. You can set the frequency, start date and then enter the "number of billings". Build the contract dates by clicking on the button and you are all set. ¸ŒåË ðÍ , &€€P¨Z‚(€ ƒ€ ‚ÿ·"Bill on the last day of the month" check box - Check this box if you want this contract to be generated on the last day of the month.>8Í .Î 6 <€€‚(€ ‚€ †"€À€ ‚‚ÿµ‰ðÍ ãÎ , &€€P¨Z‚(€ ƒ€ ‚ÿ·"Generate Contract Dates" button - Click this button to recalculate the "Contract Billing" dates if you have manipulated the dates.>.Î !Ï 6 <€€‚(€ ‚€ †"€Á€ ‚‚ÿá­ãÎ  4 6€[€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·"Edit Date" - Click this button to edit a highlighted "Contract Billing" entry.·"Delete Date" - Click this button to delete a highlighted "Contract Billing" entry.!Ï  (Á >!Ï L 6 <€€‚(€ ‚€ †"€€ ‚‚ÿ•b á 3 6€Ä€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click the "Comments" tab.·"Private Comment" - Enter a private comment for this contract.(L  % €€‚(€ ‚ÿKá T . ,€:€P¨Z‚(€ ƒ€ €‚ÿ·Click the "OK" button.(  | % €€‚(€ ‚ÿIT Å 1TÿÿÿÿÿÿÿÿuÿÿÿÿÅ Ð Contracts Special FieldsD|  ' €:€€€ ‚‚ÿContracts Special Fields¹’Å Â ' €%€‚(€ ‚‚ÿYou can use these "Special Fields" to customize your description, remember that you must type them in the exact way they appear on the right. l>  . . ,€|€P¨Z‚(€ƒ€€ ‚ÿ·@@M will insert the current month's name in it's place.( V % €€‚(€ ‚ÿi;. ¿ . ,€v€P¨Z‚(€ƒ€€ ‚ÿ·@@N will insert the next month's name in it's place.(V ç % €€‚(€ ‚ÿm?¿ T . ,€~€P¨Z‚(€ƒ€€ ‚ÿ·@@P will insert the previous month's name in it's place.(ç | % €€‚(€ ‚ÿsET ï . ,€Š€P¨Z‚(€ƒ€€ ‚ÿ·@@T will insert the total number of billings for the contract.(|  % €€‚(€ ‚ÿf8ï } . ,€p€P¨Z‚(€ƒ€€ ‚ÿ·@@# will insert the item number of the contract. f  ' €Ì€‚(€ ƒ‚‚ÿex. You could use @@# for when you want to show this is contract step #2 of 12 contract payments._1} i . ,€b€P¨Z‚(€ƒ€€ ‚ÿ·@@$ will insert the total contract price. †_  ï ' €¾€‚(€ ƒ‚‚ÿex. So if you have 12 contract payments of $100 then @@$ sill show $1200 in the line item.d6i S . ,€l€P¨Z‚(€ƒ€€ ‚ÿ·@@S will insert the single contract item price.}Wï Ð & €®€‚(€ ƒ‚ÿex. If each contract item payment is $100 then @@S will show $100 in the line item.Q S ! 1¼ÿÿÿÿÿÿÿÿvÿÿÿÿ! ˆ@ Contracts Special Fields ExampleL%Ð m ' €J€€€ ‚‚ÿContracts Special Fields Example»! ( , &€€P¨Z‚(€ ƒ€ ‚ÿ·Using the Contract 'Special Fields' to create a contract billing line item that might say "Monthly contract for APRIL # 3 of 8 billings."(m P % €€‚(€ ‚ÿæº( 6 , &€u€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. In this example we will create a monthly contract line item that will appear in the customer's invoice as "Monthly Maintenance Fee - March - Contract #3 of 7 total bills". >P t 6 <€€‚(€ ‚€ †"€À ‚‚ÿ­6 ! , &€€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. Make sure you are on the Contract section and click the New button. Then choose the customer this contract is for. :t [ 3 6€€‚(€ ‚€ †"€Ä‚‚ÿ[/! ¶ , &€_€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. The Contract window will appear. The Special Fields are shown on the right side of this window. We can use them however we need to in order to achieve our desired results in the Line Item Description. Remember to enter a Service Price. That is how much the contract line item will charge. >[ ô 6 <€€‚(€ ‚€ †"€Å€ ‚‚ÿùͶ í , &€›€P¨Z‚(€ ƒ€ ‚ÿ·Step 4. Click on the Billing Tab. Set the Bill Contract Every field and then choose the First Billing Date and Last Billing Date along with the Number Of Billings. Click the OK button when finished. >ô + 6 <€€‚(€ ‚€ †"€Æ€ ‚‚ÿæºí  , &€u€P¨Z‚(€ ƒ€ ‚ÿ·Step 5. To show you an example of what the line item will look like on this customer's invoice, let's go to the Schedule screen and generate an invoice for this specific customer. >+ O 6 <€€‚(€ ‚€ †"€Ç€ ‚‚ÿñÅ L@ , &€‹€P¨Z‚(€ ƒ€ ‚ÿ·Step 6. Here is a sample invoice showing two months of contracts. This example shows you how Gopher can use the Contract featuresO L@ Ð Special Fields to dynamically change invoice line item text. <O ˆ@ 5 :€€‚(€ ‚€ †"€È€ ‚ÿ7L@ ¿@ 1ûÿÿÿÿÿÿÿÿwÿÿÿÿ¿@ ƒC Matrix–kˆ@ UB + $€×€€€ ‚‚‚‚‚ÿMatrixThe basic function of the "Matrix" page is to apply a service(s) and or material(s) to a single or group of customers at once. You would use this feature when you don't know what services or materials you will apply until you are on the job site. What jobs might you use the Matrix feature with? Such jobs as spring or fall cleanups or snowplowing. ^5¿@ ³B ) "€j€‚(€€ ‚‚ÿFrequently Ask Questions for the matrix section.ЄUB ƒC L f€ €P¨Z‚(€ ƒ€ 㚀 ‰€ ‚€ ƒ€ ã_š€ ‰€ ‚ÿ·Click here for an example of how to enter a new Matrix.·How can I use the matrix for snow plowing or leaf cleanup?I³B ÌC 1Z ÿÿÿÿÿÿÿÿxÿÿÿÿÌC ÝM Matrix Snow Plow ExampleHƒC D * $€<€‚H€ƒ€ ‚‚ÿMatrix Snow Plow Example{AÌC E : B€ƒ€P¨Z‚(€ƒ€€ ‚€ƒ€€ ‚ÿ·Question: How would I use the Matrix for snow plowing? ·Answer: You can set up a Matrix that includes the different services and materials you offer during the winter months. Your Matrix may include the following services "snowplowing between 1 - 6 inches", "snowplowing between 6 - 12 inches", and "Sanding."(D ·E % €€‚(€ ‚ÿ^3E F + &€f€P¨Z‚(€ ƒ€ ‚ÿ·Your materials may include "Sand" and "Salt."(·E =F % €€‚(€ ‚ÿŸsF ÜG , &€ç€P¨Z‚(€ ƒ€ ‚ÿ·Now since you may not know exactly what services or materials you will use until you get to the job site, you will have your matrix list with you. Click the Print button to print out your Matrix list. Each customer that you have added to your Matrix will have a grid next to their name to allow you to check off which services or materials you applied at the site. (=F H % €€‚(€ ‚ÿ2ÜG 6H . ,€ €‚(€ †"€É‚ÿ(H ^H % €€‚(€ ‚ÿÁ•6H I , &€+€P¨Z‚(€ ƒ€ ‚ÿ·At the end of the day, run Gopher and pull up the Matrix screen. Choose the Matrix you want to complete and click the "Complete Matrix" button.(^H GI % €€‚(€ ‚ÿ6I }I 1 2€ €‚(€ †"€Ê€ ‚ÿ(GI ¥I % €€‚(€ ‚ÿÑ¥}I vK , &€K€P¨Z‚(€ ƒ€ ‚ÿ·Double click on the corresponding item in the grid that you checked off on the form and that will quickly enter your services or materials used. This totally eliminates the need to add line items to your invoices later or have to schedule in these as individual jobs. When you are finished, you will find all the completed Matrix jobs in the Schedule page, under the Completed Jobs tab, awaiting invoice generation.(¥I žK % €€‚(€ ‚ÿ6vK ÔK 1 2€ €‚(€ †"€Ë€ ‚ÿ(žK üK % €€‚(€ ‚ÿáµÔK ÝM , &€k€P¨Z‚(€ ƒ€ ‚ÿ·You may also want to create a "Spring Clean up" Matrix or a "Fall Clean up" Matrix as well. At the top of the Matrix window, you will see one tab: "Matrix". Use the New, Edit, Delete and Complete Matrix buttons to operate your Matrix database. To create a new Matrix item, be sure you are on the "Matrix" page located on the green navigation bar that runs along the left side of the screen. Continue by following the example below.CüK N 17 ÿÿÿÿÿÿÿÿyÿÿÿÿ N Š Matrix New Exampled5ÝM „N / .€j€€€ ‚‚€€ ‚‚ÿMatrix New ExampleEx. Creating a new Matrix.L N O 3 6€˜€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Make sure you are on the tab "Matrix."· Click on the "New" button.>„N AO 6 <€€‚(€ ‚€ †"€Ì€ ‚‚ÿU*O –O + &€T€P¨Z‚(€ ƒ€ ‚ÿ·A "Matrix Setup" window will appear.:AO ÐO 3 6€€‚(€ ‚€ †"€Í‚‚ÿ[0–O 7€ + &€`€P¨Z‚(€ ƒ€ ‚ÿ· ÐO 7€ ÝM "Matrix ID" - Enter an ID for this entry.>ÐO u€ 6 <€€‚(€ ‚€ †"€΀ ‚‚ÿù½7€ n < F€{€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Matrix Description" - Enter a description for this Matrix entry.·"Crew" - Choose the crew that performed the following services and/or materials.·Click on the "Customer" tab.>u€ ¬ 6 <€€‚(€ ‚€ †"€Ï€ ‚‚ÿrGn ‚ + &€Ž€P¨Z‚(€ ƒ€ ‚ÿ·"Add Customer" button - Use this to add customers to this matrix.>¬ \‚ 6 <€€‚(€ ‚€ †"€Ѐ ‚‚ÿL‚ ¨ƒ < F€!€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Remove Customer" button - Use this to remove the highlighted customer from the list.·"Change Status" button - Use this button to make this customer active or inactive in this matrix.·"Add Multi-Customers" - Use this button to add multiple customers at once.(\‚ Ѓ % €€‚(€ ‚ÿL!¨ƒ „ + &€B€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Service" tab.>Ѓ Z„ 6 <€€‚(€ ‚€ †"€Ñ€ ‚‚ÿÛ£„ 5… 8 >€G€P¨Z‚(€ ƒ€ ãJ€ ‰€ ‚ÿ·"Add Service" button - Click on this button to add services to this matrix. Set up your customer specific prices for these services in your service page.>Z„ s… 6 <€€‚(€ ‚€ †"€Ò€ ‚‚ÿ˜m5… † + &€Ú€P¨Z‚(€ ƒ€ ‚ÿ·"Remove Service" button - Click on this button to remove the highlighted service from the service list.(s… 3† % €€‚(€ ‚ÿM" † €† + &€D€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Material" tab.>3† ¾† 6 <€€‚(€ ‚€ †"€Ó€ ‚‚ÿÊ€† À‡ 8 >€•€P¨Z‚(€ ƒ€ 㞌€ ‰€ ‚ÿ·"Add Material" button - Click on this button to add materials to this matrix. Make sure you have entered your materials in the material page first before you add materials here to your matrix.>¾† þ‡ 6 <€€‚(€ ‚€ †"€Ô€ ‚‚ÿ”iÀ‡ ’ˆ + &€Ò€P¨Z‚(€ ƒ€ ‚ÿ·"Remove Material" button - Click on this button to remove the highlighted material from the matrix.(þ‡ ºˆ % €€‚(€ ‚ÿL!’ˆ ‰ + &€B€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Comment" tab.>ºˆ D‰ 6 <€€‚(€ ‚€ †"€Õ€ ‚‚ÿÜ ‰ Š < F€A€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Crew Memo" - Enter a memo about this matrix for the crew.·"Private Memo" - Enter a private memo that is for your use only.·Click the "OK" button.: D‰ ZŠ 1ÚÿÿÿÿÿÿÿÿzÿÿÿÿZŠ ú Equipmenteþ Š ¿Œ g œ€ý€€€ ‚‚‚‚ã;›€ ‰€ ãÈ¡€ ‰€ ãó¡€ ‰€ 㢀 ‰€ ãI¢€ ‰€ ‚ÿEquipmentThe basic function of the "Equipment" page is to keep track of the your equipment, its usage, and maintenance. At the top of the Equipment window, you will see five tabs: "Equipment", "Repair", "Maintenance", "Usage", and "Equipment Category." Use the New, Edit, and Delete buttons to operate your Equipment database. To create a new Equipment record, be sure you are on the "Equipment" page located on the green navigation bar that runs along the left side of the screen. g;ZŠ & , (€v€€ ‚‚€€ ‚‚ÿFrequently Ask Questions for the equipment section.Ôˆ¿Œ ú L f€€P¨Z‚(€ ƒ€ ã嚀 ‰€ ‚€ ƒ€ 㵚€ ‰€ ‚ÿ·Click here for an example of how to enter a new Equipment record.·How to track equipment usage with the schedule jobs.Q & KŽ 1² ÿÿÿÿÿÿÿÿ{ÿÿÿÿKŽ ³Ê Equipment Usage Tracking Example„[ú ÏŽ ) "€¶€€€ ‚‚‚‚ÿEquipment Usage Tracking ExampleHow to track equipment usage with the schedule jobs.yNKŽ H + &€œ€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. Click on the Equipment page. Choose the Equipment Category tab. >ÏŽ † 6 <€€‚(€ ‚€ †"€Ö€ ‚‚ÿO$H Õ + &€H€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. Click the New button. >† À 6 <€€‚(€ ‚€ †"€Õ À ú ×€ ‚‚ÿ•jÕ ´À + &€Ô€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. Enter a new Category Description. Then click OK. In this example we are creating 'Blowers.' >À òÀ 6 <€€‚(€ ‚€ †"€Ø€ ‚‚ÿnC´À `Á + &€†€P¨Z‚(€ ƒ€ ‚ÿ·Step 4. Click on the Equipment tab and click the New button. >òÀ žÁ 6 <€€‚(€ ‚€ †"€Ù€ ‚‚ÿݱ`Á { , &€c€P¨Z‚(€ ƒ€ ‚ÿ·Step 5. Enter the new Equipment Description. Choose the Category from the drop down list. Fill out other information as desired. When complete, click the Maintenance tab. >žÁ ¹Â 6 <€€‚(€ ‚€ †"€Ú€ ‚‚ÿ½‘{ và , &€#€P¨Z‚(€ ƒ€ ‚ÿ·Step 6. Click on the Set Current Hours and enter the hour meter reading of the piece of equipment. In this example we are entering 5 hours.>¹Â ´Ã 6 <€€‚(€ ‚€ †"€Û€ ‚‚ÿà´và ”Ä , &€i€P¨Z‚(€ ƒ€ ‚ÿ·Step 7. Click on the Usage History tab and you will see your 5 hour initial meter reading item. When you are finished click the OK button at the bottom right of this window. >´Ã ÒÄ 6 <€€‚(€ ‚€ †"€Ü€ ‚‚ÿê¾”Ä ¼Å , &€}€P¨Z‚(€ ƒ€ ‚ÿ·Step 8. Next let's go to the Schedule page and choose to edit Chris Walker's scheduled job. We do this by highlighting the job below the calendar and then clicking on the Edit button. >ÒÄ úÅ 6 <€€‚(€ ‚€ †"€Ý€ ‚‚ÿ§|¼Å ¡Æ + &€ø€P¨Z‚(€ ƒ€ ‚ÿ·Step 9. Click the Next button until you come to the Equipment step of the schedule process. Then click the Add button.>úÅ ßÆ 6 <€€‚(€ ‚€ †"€Ž€ ‚‚ÿÿÓ¡Æ ÞÇ , &€§€P¨Z‚(€ ƒ€ ‚ÿ·Step 10. Choose the piece of equipment. In this example we are choosing the Red Blower. Set the Predicted Hours this blower will be used for. (You can edit this time later) Click OK when you are finished. >ßÆ È 6 <€€‚(€ ‚€ †"€€ ‚‚ÿe:ÞÇ È + &€t€P¨Z‚(€ ƒ€ ‚ÿ·Step 11. Click the Finish button when you are done. >È ¿È 6 <€€‚(€ ‚€ †"€Þ€ ‚‚ÿŒaÈ KÉ + &€Â€P¨Z‚(€ ƒ€ ‚ÿ·Step 12. Just as an example we will now mark the job as completed to show you the results. >¿È ‰É 6 <€€‚(€ ‚€ †"€߀ ‚‚ÿîÂKÉ wÊ , &€…€P¨Z‚(€ ƒ€ ‚ÿ·Step 13. Let's go now to the Equipment page and click on the Usage tab. You will see a line item showing 2 hours of usage for that piece of equipment due to it's use in the scheduled job. <‰É ³Ê 5 :€€‚(€ ‚€ †"€à€ ‚ÿFwÊ ùÊ 1#ÿÿÿÿÿÿÿÿ|ÿÿÿÿùÊ Equipment New ExampletD³Ê mË 0 0€ˆ€€€ ‚‚€€ ‚‚‚ÿEquipment New ExampleEx. Creating a new Equipment record. ‡\ùÊ ôË + &€¸€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are in the equipment section of Gopher and click on the "Equipment" tab.>mË 2Ì 6 <€€‚(€ ‚€ †"€ဠ‚‚ÿK ôË }Ì + &€@€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "New" button.>2Ì »Ì 6 <€€‚(€ ‚€ †"€†‚‚ÿ+·}Ì æÍ t ¶€o€P¨Z‚(€ ƒ€ ã;›€ ‰€ ãf›€ ‰€ ã‘›€ ‰€ ãõ¢€ ‰€ ãr¡€ ‰€ ã¡€ ‰€ ‚ÿ·An "Equipment" window will appear. This window has six tabs: "Equipment", "Maintenance", "Maintenance Log", "Repair Log", "Usage History", and "Expense.">»Ì $Î 6 <€€‚(€ ‚€ †"€〠‚‚ÿN#æÍ rÎ + &€F€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Equipment" tab.>$Î °Î 6 <€€‚(€ ‚€ †"€ä€ ‚‚ÿ·ƒrÎ gÏ 4 6€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·"Equipment ID" - Enter an ID for this piece of equipment. ·"Description" - Enter a description of the piece of equipment.(°Î Ï % €€‚(€ ‚ÿGgÏ + &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.Ï ³Ê CÏ O 1eÿÿÿÿÿÿÿÿ}ÿÿÿÿO p Equipment Category> ' €.€€€‚‚ÿEquipment CategoryU,O â ) "€X€‚(€(‚€ ‚ÿEx. Creating a new Equipment Category. c8 E + &€p€P¨Z‚(€ƒ€‚ÿ·Make sure you are on the "Equipment Category" tab.(â m % €€‚(€‚ÿKïE ¸ \ †€ß€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New" button. ·An "Equipment Category" window will appear.·"Category ID" - Enter a Category ID.·"Category Description" - Enter a description, such as Lawn Mowers or Vehicle.·"Crew Comment" - Enter a comment for your crew about this piece of equipment.·"Track Distance" check box - Check this box if you want to track the distance this vehicle is used.·"Track Time" check box - Check this box if you want to track the hours this piece of equipment is used.(m à % €€‚(€‚ÿ]¸ p 3 6€º€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·Click the "OK" button.·You will find yourself back at the "Equipment Category" tab.Nà ¾ 1–ÿÿÿÿÿÿÿÿ~ÿÿÿÿ¾  Equipment Tab - Equipment TabK#p  ( €F€€€‚‚‚ÿEquipment Tab - Equipment Tab5á¾ > T v€Ã€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Equipment ID" - Enter an ID for this piece of equipment. ·"Category" - Use the drop down box to choose what category this equipment fits in.·"Description" - Enter a description of this piece of equipment.·"Manufacturer" - Enter the name of the Manufacturer of this piece of equipment.·"Vendor" - Enter the vendor that you purchased this piece of equipment from.·"Equipment is a Vehicle" check box - Check this box if this piece of equipment is a vehicle.È”   4 6€)€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·"Crew" - Choose the crew that will use this piece of equipment.·"Location" - Enter the location this piece of equipment is kept or stored.P> V 1—ÿÿÿÿÿÿÿÿÿÿÿÿV  Equipment Tab - Maintenance TabK$ ¡ ' €H€€€‚‚ÿEquipment Tab - Maintenance TabÍV º L f€›€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "Maintenance" tab.·"Set Current Hours" button - Click this button to set the current hour reading of this piece of equipment.·"Set Current Miles" button - Click this button to set the current mileage of this piece of equipment.·"Date" - Use the drop down box to choose the last preventative maintenance date for this piece of equipment.·"Hours" - Enter the last preventative maintenance hour reading for this piece of equipment. _¡  D V€7€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Miles" - Enter the last preventative maintenance mileage reading for this piece of equipment.·"Schedule Maintenance every" - Enter the frequency of the maintenance for this piece of equipment. For example enter 1 and then use the drop down box to choose "Month(s)" to set up a frequency of service once a month.·"Next PM on" - Use this drop down box to enter the next preventative maintenance date.·"Perform maintenance every" (hours) - Use this field to choose how many hours between preventative maintenance servicing.„Hº  < F€‘€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Next PM at" (hours) - Enter when you want the next preventative maintenance to be performed.·"Perform Maintenance Every" (miles) - Use this field to choose the number of miles between preventative maintenance servicing.·"Next PM at" (miles) - Enter when you want the next preventative maintenance to be performed.T# ñ 1hÿÿÿÿÿÿÿÿ€ÿÿÿÿñ @ Equipment Tab - Maintenance Log TabO( @ ' €P€€€‚‚ÿEquipment Tab - Maintenance Log Tabʼnñ @ < F€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Maintenance Log" tab.·Click the New PM button·Enter the PM service that was performed and click the OK but@ @  tonO@ `@ 1øÿÿÿÿÿÿÿÿÿÿÿÿ`@ B Equipment Tab - Repair Log TabJ#@ ª@ ' €F€€€‚‚ÿEquipment Tab - Repair Log Tab_ `@ B T v€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Repair Log" tab.·Click the New Repair button.·Click on the Repair Tab.·Enter the new repair that was performed and click the OK button.·Click on the Damage Tab.·If a piece of equipment was damaged, enter the specific data here.R!ª@ [B 1ïÿÿÿÿÿÿÿÿ‚ÿÿÿÿ[B øB Equipment Tab - Usage History Tabu B øB ( €ê€€€‚‚‚ÿEquipment Tab - Usage History TabThis page allows you to enter and review the usage of this piece of equipment.L DC 1÷ÿÿÿÿÿÿÿÿƒÿÿÿÿDC ïD Equipment Tab - Expense TabG øB ‹C ' €@€€€‚‚ÿEquipment Tab - Expense Tabd(DC ïD < F€Q€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Time Cost" - Enter the time cost of this piece of equipment per hour of usage.·"Distance Cost" - Enter the cost of operating this piece of equipment per mile/kilometer.·"Show-Up Cost" - Enter the basic show up cost for this piece of equipment to be brought to a location for usage.G‹C 6E 1ÿÿÿÿÿÿÿÿ„ÿÿÿÿ6E þE Equipment - Repair TabÈŸïD þE ) €?€€€‚‚‚ÿEquipment - Repair TabUse this feature to keep track of repairs made to a piece of equipment as well as keep track of any damage that has occurred to it.],6E [F 1ÿÿÿÿÿÿÿÿ…ÿÿÿÿ[F G Equipment - Maintenance Tab; Maintenance Tab»’þE G ) €%€€€‚‚‚ÿEquipment - Maintenance Tab; Maintenance TabUse this feature to keep track of maintenance that has been provided to this piece of equipment.F[F \G 1Ûÿÿÿÿÿÿÿÿ†ÿÿÿÿ\G ñG Equipment - Usage Tab•mG ñG ( €Ú€€€‚‚‚ÿEquipment - Usage TabThis feature allows you to update and review the usage of this piece of equipment.S"\G DH 1éÿÿÿÿÿÿÿÿ‡ÿÿÿÿDH ÚH Equipment - Equipment Category Tab–nñG ÚH ( €Ü€€€‚‚‚ÿEquipment - Equipment Category TabThis tab allows you to set up different categories for your equipment.9DH I 1ÇÿÿÿÿÿÿÿÿˆÿÿÿÿI ¡N ChemicalŒ&ÚH ŸL f š€M€€€ ‚‚‚ãÊ¢€ ‰€ ã©k®€ ‰€ ãhk®€ ‰€ ã@hk®€ ‰€ ãúok®€ ‰€ ‚ÿChemicalThe basic function of the "Chemical" page is to keep track of the chemicals you apply. At the top of the Chemical window, you will see four tabs: "Chemical List", "Usage History", "Chemical Units", and "Reason." Use the New, Edit, and Delete buttons to operate your Chemical database. To create a new chemical record, be sure you are on the "Chemical" page located on the green navigation bar that runs along the left side of the screen. Continue by following the example below. You have the option to show chemical application information on your invoices, your state may or may not require this. Go to the Options section on the left side of your screen on the green bar, then click the Billing button and you will see a "display chemical application info on invoices."f:I M , (€t€€ ‚€‚€ ‚‚ÿFrequently Ask Questions for the chemical section.œ(ŸL ¡N t ¶€Q€P¨Z‚(€ ƒ€ 㟢€ ‰€ ‚€ ƒ€ ãp€ ‰€ ‚€ ƒ€ ãwk®€ ‰€ ‚€ ƒ€ 㚢€ ‰€ ‚ÿ·Click here for an example of how to enter a new Chemical record.·Can I have my invoices show information on the chemicals appied?·How can I print out a report on the chemicals I apply for state audits?·How can I enter weather conditions after applying chemicals?EM æN 1Òÿÿÿÿÿÿÿÿ‰ÿÿÿÿæN Š„ Chemical New ExamplepA¡N VO / .€‚€€€ ‚‚€‚€‚ÿChemical New ExampleEx. Creating a new Chemical record. ^3æN ´O + &€f€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the "Chemical List" tab.>VO € 6 <€€‚(€ ‚€ †"€å€ ‚‚ÿ´O € ¡N K ´O W€ + &€@€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "New" button.> € •€ 6 <€€‚(€ ‚€ †"€æ€ ‚‚ÿIW€ Þ€ + &€<€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "Main" tab.:•€  3 6€€‚(€ ‚€ †"€ç‚‚ÿǛހ ß , &€7€P¨Z‚(€ ƒ€ ‚ÿ·A "Material Setup" window will appear. This window has seven tabs: "Main", "Cost", "History", "Chemical", "Customer Prices", "Comment", and "Vendor."> ‚ 6 <€€‚(€ ‚€ †"€è€ ‚‚ÿñµß ƒ < F€k€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·"Material ID" - Enter a material ID.·"Material Description" - Enter a description of this material.·"Customer Price / Unit" - Enter the price of the material per unit.>‚ Lƒ 6 <€€‚(€ ‚€ †"€é€ ‚‚ÿÏ›ƒ „ 4 6€7€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·"Default Quantity" - Enter the default quantity of this material.·"Collect Tax" - Check this box if sales tax is to be applied to this material."(Lƒ C„ % €€‚(€ ‚ÿG„ Š„ + &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.[*C„ å„ 1$ÿÿÿÿÿÿÿÿŠÿÿÿÿå„ ®Œ Chemical Record Weather Conditions ExampleV/Š„ ;… ' €^€€€ ‚‚ÿChemical Record Weather Conditions Exampleîå„ U† , &€Ý€P¨Z‚(€ ƒ€ ‚ÿ·Print out your daily job sheets. If you have scheduled in a chemical application in your job it should appear similar to the example below. The employee can then write down weather conditions at the time of the chemical application.>;… “† 6 <€€‚(€ ‚€ †"€ê€ ‚‚ÿvKU† ‡ + &€–€P¨Z‚(€ ƒ€ ‚ÿ·At the end of the day mark your jobs complete as you normally would. >“† G‡ 6 <€€‚(€ ‚€ †"€ë€ ‚‚ÿM" ‡ ”‡ + &€D€P¨Z‚(€ ƒ€ ‚ÿ·Choose the some jobs button.=G‡ ч 5 :€€‚(€ ‚€ †"€ì€ ‚ÿ (”‡ ù‡ % €€‚(€ ‚ÿ€Uч yˆ + &€ª€P¨Z‚(€ ƒ€ ‚ÿ·Choose the select all button. Then click the finish button at the bottom right.>ù‡ ·ˆ 6 <€€‚(€ ‚€ †"€í€ ‚‚ÿyNyˆ 0‰ + &€œ€P¨Z‚(€ ƒ€ ‚ÿ·Let's now highlight this specific job and click the edit details button.:·ˆ j‰ 3 6€€‚(€ ‚€ †"€î‚‚ÿL!0‰ ¶‰ + &€B€P¨Z‚(€ ƒ€ ‚ÿ·Click on the chemical tab. >j‰ ô‰ 6 <€€‚(€ ‚€ †"€ï€ ‚‚ÿe¶‰ „Š + &€Ê€P¨Z‚(€ ƒ€ ‚ÿ·Highlight the chemical application description item and click the chemical application button. >ô‰ Š 6 <€€‚(€ ‚€ †"€ð€ ‚‚ÿH„Š ‹ + &€:€P¨Z‚(€ ƒ€ ‚ÿ·Select the weather tab.:Š D‹ 3 6€€‚(€ ‚€ †"€ñ‚‚ÿqF ‹ µ‹ + &€Œ€P¨Z‚(€ ƒ€ ‚ÿ·Enter the weather information as needed and click the ok button.:D‹ ï‹ 3 6€€‚(€ ‚€ †"€ò‚‚ÿ¿|µ‹ ®Œ C V€ø€P¨Z‚(€ ƒ€ ãp€ ‰€ ãwk®€ ‰€ ‚ÿ·This information will now be available for you to be printed out on your invoices or chemical history reports.Mï‹ ûŒ 1âÿÿÿÿÿÿÿÿ‹ÿÿÿÿûŒ Á Chemical List Tab - Cost TabF ®Œ A & €@€€€‚ÿChemical List Tab - Cost Tab†^ûŒ Ç ( €¼€‚(€‚‚‚‚ÿThe "Cost" tab allows you to keep track of costs that are associated with this material.)ÕA À T v€«€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Cost Per Unit" - Enter your cost to purchase this material.·"Minimum Material Cost" - Enter the minimum cost to purchase this material.·"Labor Cost Per Unit" - Enter your labor cost per unit for application."·"Minimum Labor Cost" - Enter the minimum labor cost to apply this material.·"Delivery Cost Per Unit" - Enter the cost to delivery each unit of this material."·"Minimum Delivery Cost" - Enter the minimum cost to deliver this material.Ç À ®Œ ØÇ Á 4 6€±€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·"Other Cost Per Unit" - Use this field to include any other costs applicable to a unit of this material.·"Minimum Other Cost" - use this field to include any other minimum costs applicable to this material.P À hÁ 10ÿÿÿÿÿÿÿÿŒÿÿÿÿhÁ HÆ Chemical List Tab - History TabK$Á ³Á ' €H€€€‚‚ÿChemical List Tab - History TabghÁ @ & €Î€‚(€‚‚ÿThe "History" tab allows you to keep track of inventory transactions associated with this material.•j³Á Õ + &€Ô€P¨Z‚(€ƒ€‚ÿ·"Set Current Inventory" button - Click on this button to set the current inventory of this material.(@ ý % €€‚(€‚ÿ¸„Õ µÃ 4 6€ €P¨Z‚(€ƒ€‚€ƒ€‚ÿ·Click the"New" button.·A "Material Transaction" window will appear. This window has two tabs: "Transaction" and "Comment."(ý Ýà % €€‚(€‚ÿQµÃ zÅ L f€£€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click on the "Transaction" tab.·"Action" - The type of transaction utilized. Either adding or removing from inventory.·"Amount" - The amount of material added or removed.·"Description" - A description of this transaction.·"Employee" - Use the drop down box to keep record of which employee entered this transaction.(Ýà ¢Å % €€‚(€‚ÿ¦szÅ HÆ 3 6€æ€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·Click on the "Comment" tab.·You can use this field to enter a longer comment to explain this transaction.Q ¢Å ™Æ 1wÿÿÿÿÿÿÿÿÿÿÿÿ™Æ ¿Ê Chemical List Tab - Chemical TabL%HÆ åÆ ' €J€€€‚‚ÿChemical List Tab - Chemical Tab™s™Æ ~Ç & €æ€‚H€‚‚ÿThe "Chemical" tab allows you to keep track of specific information that is associated with chemical materials. ¶åÆ ˆÉ T v€m€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Chemical Name" - Enter the name of the chemical.·"Chemical Lookup Code" - Enter the chemical lookup code.·"Chemical Form" - Use the drop down box to choose the form of the chemical.·"Unit of Measurement" - Enter the unit of measurement for this chemical.·"Application Rate" - The rate of the chemical applied per given area.·"Formulation" - Choose the formulation for this chemical, for example: 1 oz. per 1 lb.7û~Ç ¿Ê < F€÷€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Default Reason" - Describe the reason for using this chemical.·"Customer Message" - Enter a message for the customer about this chemical usage.·"Application Notes" - Use this field to alert your crew on the application of this chemical.X'ˆÉ Ë 1ŒÿÿÿÿÿÿÿÿŽÿÿÿÿË  Chemical List Tab - Customer Prices TabS,¿Ê jË ' €X€€€‚‚ÿChemical List Tab - Customer Prices Tab®‡Ë Ì ' €€‚(€‚‚ÿThis tab allows you to set up prices that are specific to each customer and even more specifically to each properties per customer.¶{jË ÎÌ ; F€ö€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "New Price" button.·A "Select Customer for Material Price" window will appear.·Choose the customer.(Ì öÌ % €€‚(€‚ÿДÎÌ ÆÍ < F€)€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "OK" button.·A "Customer Material Setup" window will appear.·"Property" - Choose the property this price is associated with.(öÌ îÍ % €€‚(€‚ÿ´`ÆÍ ¢Ï T v€Á€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·Click the "Material" Tab.·"Description" - Edit the material description if needed.·"Details" - Enter any additional details that are needed.·"Unit Price" - Enter the unit price for this property.·"Markup (%)" - Use this field to edit the price by a percentage.·"Default Qty" - Set the default quantity of this material usage. (îÍ ÊÏ % €€‚(€‚ÿË¢Ï ¡ < F€€P¨Z‚(€ƒ€‚€ƒ€‚€ÊÏ ¡ ¿Ê ƒ€‚ÿ·Click the "Comment" Tab.·"Crew Memo" - Enter a memo for this specific material.·"Private Memo" - This memo field is for you only.(ÊÏ É % €€‚(€‚ÿG¡  + &€8€P¨Z‚(€ƒ€‚ÿ·Click the "OK" button.PÉ ` 1Mÿÿÿÿÿÿÿÿÿÿÿÿ` ] Chemical List Tab - Comment TabK$ « ' €H€€€‚‚ÿChemical List Tab - Comment Tab²†` ] , &€ €P¨Z‚(€ƒ€‚ÿ·"Crew Instructions" - Use this field to alert your crew to any specific needs associated with the application of this material."O« ¬ 1wÿÿÿÿÿÿÿÿÿÿÿÿ¬ Ô Chemical List Tab - Vendor TabJ#] ö ' €F€€€‚‚ÿChemical List Tab - Vendor Tabe?¬ [ & €~€‚(€‚‚ÿThis tab allows you to keep track of the material's vendor. Îö e < F€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Vendor Name" - Use the drop down box to choose the vendor of this material.·"Product ID" - Enter this material's product ID.·"Vendor Price / Unit" - Enter your cost to purchase this material.([  % €€‚(€‚ÿGe Ô + &€8€P¨Z‚(€ƒ€‚ÿ·Click the "OK" button.M ! 1dÿÿÿÿÿÿÿÿ‘ÿÿÿÿ! 8 Chemical - Usage History TabH!Ô i ' €B€€€‚‚ÿChemical - Usage History Tab÷Å! ` 2 2€‹€P¨Z‚(€ƒ€€€‚ÿ·Set Default Values button – allows you to set up defaults for your entries so you don't have to keep entering the same data over and over again each time you enter a new usage history item.(i ˆ % €€‚(€‚ÿ—f`  1 2€Ì€P¨Z‚(€ƒ€€€‚ÿ·Clear Defaults Values button – clears all the default values that you have previously entered.(ˆ G % €€‚(€‚ÿñ‰ 8 h ž€€P¨Z‚(€ƒ€ãí©k®€ ‰€ãªk®€ ‰€ãCªk®€ ‰€ãnªk®€ ‰€ã˜ik®€ ‰€‚ÿ·There are five tabs on this page: "Application", "Additional Chemicals", "Weather", "Comments", and "Customer."_.G — 1¦ÿÿÿÿÿÿÿÿ’ÿÿÿÿ— Þ Chemical - Usage History Tab - Application TabZ38 ñ ' €f€€€‚‚ÿChemical - Usage History Tab - Application Tabm— ^ T v€3€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Chemical Code" - Using the drop down box, choose the chemical code.·"Time" - Enter the time of the chemical application.·"Chemical Name" - Name of chemical applied.·"Description" - Define the need for usage of this chemical by either typing it in or using the drop down box to choose from a reason of usage.·"Application Type" - Use the drop down box to choose the type of application, example: granular or liquid.·"Chemical Formulation" - Choose the formulation for this chemical, for example: 1 oz. per 1 lb.‘Eñ ï L f€‹€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Mixture Amount" - Choose the mixture amount of the chemical applied.·"Application Rate" - The rate of the chemical applied per given area.·"Area Size" - The size of the area applied with the chemical.·"Chemical Amount" - When all the previous chemical information has been entered, you can then click on the "Calculate Chemical Amount" button and it will fill in this field. ·"Technician" - Use the drop down box to choose the employee, you have previously entered into the "Employee" page located on the green navigation bar, that has applied this chemical.ïÃ^ Þ , &€‡€P¨Z‚(€ƒ€‚ÿ·"Equipment Code" - Use the drop down box to choose the piece of equipment used in this application you have previously entered into the "Equipment" page located on the green navigation bar.h7ï F 1(ÿÿÿÿÿÿÿÿ“ÿÿÿÿF @ Chemical - Usage History Tab - Additional Chemicals TabÀ—Þ @ ) €/€€€‚‚‚ÿChemical - Usage History Tab - Additional Chemicals TabThis page allows you to add, edit or delete any additional chemicals used on this servF @ Þ ice.[*F m@ 1:ÿÿÿÿÿÿÿÿ”ÿÿÿÿm@ 9A Chemical - Usage History Tab - Weather TabÌ‘@ 9A ; D€%€€€ ‚‚‚‚€ †"€ò€ ‚‚ÿChemical - Usage History Tab - Weather TabThis page allows you to record the weather conditions at the time the chemical was applied.\+m@ •A 1¯ÿÿÿÿÿÿÿÿ•ÿÿÿÿ•A èB Chemical - Usage History Tab - Comments Tabº9A OB * "€!€€€‚‚‚‚ÿChemical - Usage History Tab - Comments TabThis page allows you to enter any comments for your customer that will appear on the invoice. ™f•A èB 3 6€Ì€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·Crew comments will appear on the schedule job sheet. ·Private comment is for your eyes only.\+OB DC 1ÿÿÿÿÿÿÿÿ–ÿÿÿÿDC ÷C Chemical - Usage History Tab - Customer Tab³ŠèB ÷C ) €€€€‚‚‚ÿChemical - Usage History Tab - Customer TabThis page allows you to choose which property this chemical application was performed on.NDC ED 1zÿÿÿÿÿÿÿÿ—ÿÿÿÿED qE Chemical - Chemical Units Tab,÷C qE ) €€€€‚‚‚ÿChemical - Chemical Units TabThis page has two different sections. The top "Chemical Unit List" section allows you to create, edit, and delete chemical units. The bottom "Chemical Form List" section allows you to create, edit, and delete chemical forms.GED ¸E 1Êÿÿÿÿÿÿÿÿ˜ÿÿÿÿ¸E ;F Chemical - Reasons Tabƒ[qE ;F ( €¶€€€‚‚‚ÿChemical - Reasons TabThis tab allows you to enter reasons for chemical applications.9¸E tF 1Oÿÿÿÿÿÿÿÿ™ÿÿÿÿtF ŠI EmployeeÉ;F “H V z€“€€€ ‚‚ãìhk®€ ‰€ ãik®€ ‰€ ãyok®€ ‰€ ‚‚‚€€ ‚ÿEmployeeThe basic function of the "Employee" page is to keep track of your employees. At the top of the Employee window, you will see three tabs: "Employee List", "Crew List", and "Timesheets." Use the New, Edit, and Delete buttons to operate your Employee database. At the bottom of the Employee window you will see a "Sort Employee List By" drop down box to sort your Employee list.Frequently Ask Questions for the employee section.&tF ¹H # €€€ ‚ÿÑ…“H ŠI L f€ €P¨Z‚(€ ƒ€ ã–hk®€ ‰€ ‚€ ƒ€ ãfhk®€ ‰€ ‚ÿ·Click here for an example of how to enter a new Employee record.·How to set up work schedules and build timesheets.^-¹H èI 1DÿÿÿÿÿÿÿÿšÿÿÿÿèI ÎL Employee Work Schedule and Timesheets ExampleY2ŠI AJ ' €d€€€ ‚‚ÿEmployee Work Schedule and Timesheets ExampleW,èI ˜J + &€X€P¨Z‚(€ ƒ€ ‚ÿ·Enter your employee information here. >AJ ÖJ 6 <€€‚(€ ‚€ †"€ó€ ‚‚ÿV˜J WK + &€¬€P¨Z‚(€ ƒ€ ‚ÿ·Click on new or edit a current employee to set up each employee's work schedule.>ÖJ •K 6 <€€‚(€ ‚€ †"€ô€ ‚‚ÿU*WK êK + &€T€P¨Z‚(€ ƒ€ ‚ÿ·Choose the crew the employee is on. >•K (L 6 <€€‚(€ ‚€ †"€õ€ ‚‚ÿj?êK ’L + &€~€P¨Z‚(€ ƒ€ ‚ÿ·Build time sheets as needed to view the employees hours. <(L ÎL 5 :€€‚(€ ‚€ †"€ö€ ‚ÿE’L M 1æÿÿÿÿÿÿÿÿ›ÿÿÿÿM À€ Employee New Exampleo@ÎL ‚M / .€€€€€ ‚‚€€‚‚ÿEmployee New ExampleEx. Creating a new Employee record.^3M àM + &€f€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the "Employee List" tab.>‚M N 6 <€€‚(€ ‚€ †"€÷€ ‚‚ÿK àM iN + &€@€P¨Z‚(€ ƒ€ ‚ÿ·Click on the "New" button.>N §N 6 <€€‚(€ ‚€ †"€ø€ ‚‚ÿÀ}iN gO C V€ú€P¨Z‚(€ ƒ€ ãÁhk®€ ‰€ ãìhk®€ ‰€ ‚ÿ·An "Employee" window will appear. This window has three tabs: "Employee Setup", "Comment", and "Work Schedule.">§N ¥O 6 <€€‚(€ ‚€ †"€ù€ ‚‚ÿŠWgO ;€ 3 6€®€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Click on the "Employee Setup" tab.¥O ;€ ÎL ·Enter the employee's personal information.>¥O y€ 6 <€€‚(€ ‚€ †"€ú€ ‚‚ÿG;€ À€ + &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.Py€  1Ðÿÿÿÿÿÿÿÿœÿÿÿÿ Employee List Tab - Comment Tab€XÀ€ ( €°€€€‚‚‚ÿEmployee List Tab - Comment TabUse this tab to enter comments about this employee.V% æ 1ëÿÿÿÿÿÿÿÿÿÿÿÿæ {„ Employee List Tab - Work Schedule TabQ* 7‚ ' €T€€€ ‚‚ÿEmployee List Tab - Work Schedule Tab¿sæ öƒ L f€ç€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ·Enter the "Start Time" and "Finish Time" for the employee. ·"Break Time" - Use this field to enter how long the employee's break is.·"Copy Times" button - Use this button to copy the work times to other days of the week.·"Clear Schedule" button - Use this button to clear the schedule of work hours.·"Hourly Cost" - Enter the employee's hourly wage.>7‚ 4„ 6 <€€‚(€ ‚€ †"€ô€ ‚‚ÿGöƒ {„ + &€8€P¨Z‚(€ ƒ€ ‚ÿ·Click the "OK" button.I4„ Ä„ 1”ÿÿÿÿÿÿÿÿžÿÿÿÿÄ„ † Employee - Crew List TabD{„ … ' €:€€€‚‚ÿEmployee - Crew List Tab£Ä„ † d –€G€P¨Z‚(€ƒ€‚€ƒ€ãBik®€ ‰€ãmik®€ ‰€ãÑpk®€ ‰€ãNok®€ ‰€‚ÿ·Click on the "New" Button.·A "Crew Setup" window will appear. This window has four tabs: "Crew", "Employees", "Comment", and "Equipment."T#… c† 1ÿÿÿÿÿÿÿÿŸÿÿÿÿc† ˆ Employee - Crew List Tab - Crew TabO(† ²† ' €P€€€‚‚ÿEmployee - Crew List Tab - Crew Tabcc† ˆ L f€/€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Crew ID" - Enter a crew ID.·"Description" - Enter a description of the crew.·"Foreman" - Use the drop down box to choose the crew foreman.·"Main Vehicle" - Use the drop down box to choose the crew's main vehicle.·"Crew Message" - Enter a crew message here.Y(²† nˆ 1Êÿÿÿÿÿÿÿÿ ÿÿÿÿnˆ ߉ Employee - Crew List Tab - Employees TabT-ˆ ˆ ' €Z€€€‚‚ÿEmployee - Crew List Tab - Employees Tabénˆ ߉ 4 6€Ó€P¨Z‚(€ƒ€‚€ƒ€‚ÿ·To assign employees to this crew use the Red Arrows in the center of the window to move employees from the right window to the left.·"Remove All Crew Members" button - Use this button to remove all employees from this crew.W&ˆ 6Š 1ÿÿÿÿÿÿÿÿ¡ÿÿÿÿ6Š çŠ Employee - Crew List Tab - Comment TabR+߉ ˆŠ ' €V€€€‚‚ÿEmployee - Crew List Tab - Comment Tab_46Š çŠ + &€h€P¨Z‚(€ƒ€‚ÿ·"Comment" - Enter a comment here on this crew.Y(ˆŠ @‹ 1aÿÿÿÿÿÿÿÿ¢ÿÿÿÿ@‹ H Employee - Crew List Tab - Equipment TabT-çŠ ”‹ ' €Z€€€‚‚ÿEmployee - Crew List Tab - Equipment TabE @‹ ÙŒ < F€€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Assign Equipment" button - Click this button to add equipment to this crew.·"Unassign Equipment" button - Click on this button to remove equipment from this crew.·"Unassign All Equipment" - Click on this button to remove all equipment from this crew.(”‹  % €€‚(€‚ÿGÙŒ H + &€8€P¨Z‚(€ƒ€‚ÿ·Click the "OK" button.J ’ 1Éÿÿÿÿÿÿÿÿ£ÿÿÿÿ’ À Employee - Timesheets TabEH × ' €<€€€‚‚ÿEmployee - Timesheets Tab:ö’ À D V€í€P¨Z‚(€ƒ€‚€ƒ€‚€ƒ€‚€ƒ€‚ÿ·"Build All Time Sheets" button - Click this button to create the time sheets of your employees between a specific date range.·"List Timesheets From" - Set this date and the "Thru" date to determine which time sheets are shown below.·"Today", "Yesterday", "This Week", and "Last Week" buttons - Use these buttons to set a quick time frame parameter that will determine which time sheets are shown below.·Use the "New", "Edit" and "Delete" buttons to manipulate your time× À H sheet records.8× UÀ 1Cÿÿÿÿÿÿÿÿ¤ÿÿÿÿUÀ `à OptionsbýÀ ·Á e ˜€û€€€ ‚‚ãÏok®€ ‰€ ã{pk®€ ‰€ ã¦pk®€ ‰€ ã xk®€ ‰€ ã‡vk®€ ‰€ ‚ÿOptionsThe basic function of the "Options" page is to configure the settings in your Gopher program. At the top of the Options window, you will see five tabs: "Options", "Tax Region", "Payment Terms", "County", and "Database." c8UÀ  + &€p€‚(€ ‚‚€‚‚ÿFrequently Ask Questions for the options section.FÒ·Á `à t ¶€¥€P¨Z‚(€ ƒ€ ãúok®€ ‰€ ‚€ ƒ€ ã%pk®€ ‰€ ‚€ ƒ€ ãŸok®€ ‰€ ‚€ ƒ€ ã{pk®€ ‰€ ‚ÿ·How can I add a logo image to my invoice?·How can i move the placement of the addresses on the invoice?·What does the stub text do?·How do I set up different sales tax regions?P °Ã 1îÿÿÿÿÿÿÿÿ¥ÿÿÿÿ°Ã NÆ Options - Options Tab Stub Textå`à ÎÄ 9 @€Ë€€‚‚€€ ‚‚€€ ‚‚‚‚‚‚ÿOptions - Options Tab Stub TextQ: What would the "stub text" be used for?A: You can use the stub text for things such as :- Please make checks payable to....- Thank you for your business.- Mail your payment to....˜m°Ã fÅ + &€Ú€P¨Z‚(€ ƒ€ ‚ÿ·You can edit the invoice Stub Text by clicking on the options page then click on the Stub Text button. >ÎÄ ¤Å 6 <€€‚(€ ‚€ †"€û€ ‚‚ÿlAfÅ Æ + &€‚€P¨Z‚(€ ƒ€ ‚ÿ·Here is where the stub text is printed out on the invoice. >¤Å NÆ 6 <€€‚(€ ‚€ †"€ü€ ‚‚ÿFÆ ”Æ 1!ÿÿÿÿÿÿÿÿ¦ÿÿÿÿ”Æ oÌ Options - Options TabQ)NÆ åÆ ( €R€€€ ‚‚‚ÿOptions - Options TabCompany buttonxM”Æ ]Ç + &€š€P¨Z‚(€ ƒ€ ‚ÿ·Edit your Company Name, Address, Security and Registration number here.(åÆ …Ç % €€‚(€ ‚ÿ6]Ç »Ç % €"€‚(€ ‚ÿBilling buttonþ®…Ç ¹È P n€]€P¨Z‚(€ ƒ€ ãúok®€ ‰€ ã%pk®€ ‰€ ãPpk®€ ‰€ ‚ÿ·Edit your Billing and Invoice setup here. At the top of the Program Settings - Billing window, you will see three tabs: "Printing", "Address", and "Values."(»Ç áÈ % €€‚(€ ‚ÿ>¹È É % €2€‚(€ ‚ÿInvoice Message buttonºŽáÈ ÙÉ , &€€P¨Z‚(€ ƒ€ ‚ÿ·Enter a message that will appear on all your invoices. Use this area to promote seasonal specials or advertise other services you offer.JÉ #Ê 2 4€0€‚(€ ‚ãÏok®€ ‰€ ‚ÿStub Text buttonqFÙÉ ”Ê + &€Œ€P¨Z‚(€ ƒ€ ‚ÿ·Specify a message that will appear on your invoice payment stub.K#Ê ßÊ 2 4€2€‚(€ ‚ã{pk®€ ‰€ ‚ÿTax Region button^3”Ê =Ë + &€f€P¨Z‚(€ ƒ€ ‚ÿ·Set up your different sales tax regions here.7ßÊ tË & €"€‚(€ ‚‚ÿCounty buttonN#=Ë ÂË + &€F€P¨Z‚(€ ƒ€ ‚ÿ·Set up your county list here.PtË Ì 2 4€<€‚(€ ‚ã²vk®€ ‰€ ‚ÿRegister Gopher button]2ÂË oÌ + &€d€P¨Z‚(€ ƒ€ ‚ÿ·Click this button to register your software.f5Ì ÕÌ 1@ÿÿÿÿÿÿÿÿ§ÿÿÿÿÕÌ Options - Options Tab - Billing Button - Printing Taba:oÌ 6Í ' €t€€€ ‚‚ÿOptions - Options Tab - Billing Button - Printing Tab6ÕÌ lÍ 1 2€ €‚(€ †"€ý€ ‚ÿF6Í ²Í - *€2€‚(€ ‚€€ ‚‚ÿInvoice settings N#lÍ Î + &€F€P¨Z‚(€ ƒ€ ‚ÿ·Invoice Stub toggle (on/off).>²Í >Î 6 <€€‚(€ ‚€ †"€þ€ ‚‚ÿr;Î °Î 7 >€v€P¨Z‚(€ ƒ€ ãåo€ ‰€ ‚ÿ·Turn Display Account Balance on Invoice (on/off).:>Î êÎ 3 6€€‚(€ ‚€ †"€ÿ‚‚ÿi>°Î SÏ + &€|€P¨Z‚(€ ƒ€ ‚ÿ·Toggle invoice to display chemical information (on/off).h*êÎ »Ï > L€V€‚(€ ‚€ †"€€ ‚‚€‚€ ‚ÿTo add a logo to your invoice:£xSÏ j+ &€ð€P¨Z‚(€ ƒ€ ‚ÿ·Click the "Select Comp»Ï joÌ any Logo" button to choose a bitmap or jpeg image to appear at the top left of your invoice.(»Ï ’% €€‚(€ ‚ÿ±…jC, &€ €P¨Z‚(€ ƒ€ ‚ÿ·Your logo image should be either a bmp or jpg file. The program will make the image 1" high and maintain the image proportions.(’k% €€‚(€ ‚ÿTCê+ &€¨€P¨Z‚(€ ƒ€ ‚ÿ·Make sure your logo is saved on your computer hard drive and not on a floppy. (k% €€‚(€ ‚ÿoDê+ &€ˆ€P¨Z‚(€ ƒ€ ‚ÿ·Also make sure the Use company logo on invoice box is checked.<½5 :€€‚(€ ‚€ †"€€ ‚ÿ(å% €€‚(€ ‚ÿ‰R½n7 >€¤€P¨Z‚(€ ƒ€ ã{pk®€ ‰€ ‚ÿ·You can also set up your sales tax settings in the center of the screen.(å–% €€‚(€ ‚ÿX-nî+ &€Z€P¨Z‚(€ ƒ€ ‚ÿ·Choose your default schedule type here.(–% €€‚(€ ‚ÿwLî+ &€˜€P¨Z‚(€ ƒ€ ‚ÿ·At the bottom you can choose to show recent payments on your invoices.e4ò1Ñÿÿÿÿÿÿÿÿ¨ÿÿÿÿò^ Options - Options Tab - Billing Button - Address Tab`9R' €r€€€ ‚‚ÿOptions - Options Tab - Billing Button - Address Tabl@ò¾, &€€P¨Z‚(€ ƒ€ ‚ÿ·Use this section to manipulate the position of your company address and your customer billing address on invoices. Entering a change in the X field will move the address left or right and a change in the Y will move the address up or down. This may be necessary depending on the type of windowed envelopes you use.(Ræ% €€‚(€ ‚ÿ6¾1 2€ €‚(€ †"€€ ‚ÿ(æD% €€‚(€ ‚ÿ¹ý, &€€P¨Z‚(€ ƒ€ ‚ÿ·Your logo size must be taken into consideration. Too wide a logo will make it difficult if not impossible to fit the address properly.(D%% €€‚(€ ‚ÿqFý–+ &€Œ€P¨Z‚(€ ƒ€ ‚ÿ·You can shift the company and customer address to fit perfectly.>%Ô6 <€€‚(€ ‚€ †"€€ ‚‚ÿN#–" + &€F€P¨Z‚(€ ƒ€ ‚ÿ·Here is a more detailed look.<Ô^ 5 :€€‚(€ ‚€ †"€€ ‚ÿc2" Á 1‰ÿÿÿÿÿÿÿÿ©ÿÿÿÿÁ çOptions - Options Tab - Billing Button - Value Tab^7^  ' €n€€€ ‚‚ÿOptions - Options Tab - Billing Button - Value Tab•iÁ ´ , &€Ó€P¨Z‚(€ ƒ€ ‚ÿ·You have the option on this page to make your invoices Sequential in their numbering or choose Customer Specific. Sequential means that each invoice that is created is numbered one more then the last. Customer Specific Invoice ID is often chosen when you don't want your customers to know how many customers you have, by their change in monthly invoice #.( Ü % €€‚(€ ‚ÿwL´ S + &€˜€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the Options page and click on the Billing button.:Ü  3 6€€‚(€ ‚€ †"€‚‚ÿIS Ö + &€<€P¨Z‚(€ ƒ€ ‚ÿ·Click on the values tab.<  5 :€€‚(€ ‚€ †"€€ ‚ÿ(Ö : % €€‚(€ ‚ÿU*  + &€T€P¨Z‚(€ ƒ€ ‚ÿ·You can choose sequential numbers or>: Í 6 <€€‚(€ ‚€ †"€€ ‚‚ÿZ/ '+ &€^€P¨Z‚(€ ƒ€ ‚ÿ·You can choose customer specific numbers.<Í c5 :€€‚(€ ‚€ †"€€ ‚ÿ('‹% €€‚(€ ‚ÿ\1cç+ &€b€P¨Z‚(€ ƒ€ ‚ÿ·You can set your Job cost/hr here as well. I‹01[ÿÿÿÿÿÿÿÿªÿÿÿÿ0*EOptions - Tax Region TabDçt' €:€€€ ‚‚ÿOptions - Tax Region Tabà­0`@3 4€[€‚(€ ãwk®€ ‰€ ‚‚ÿSet up your different sales tax regions here. The highlighted yellow entry is your defaut`@çlt sales tax region. Learn more about how to print a tax summary report here.žstþ@+ &€æ€P¨Z‚(€ ƒ€ ‚ÿ·Step 1: You want to make sure you are on the Options page and click on the Tax Region tab located at the top.̓`@ËAJ b€ €‚(€ ‚€ †"€ € ‚‚‚‚€ †"€ € ‚‚ÿThe yellow signifies this is the default sales tax region. You can't delete the default region but you can edit it. Ÿtþ@jB+ &€è€P¨Z‚(€ ƒ€ ‚ÿ·Step 2: Click the new button to create a new region or click the edit button to edit a region already created.ÀËA*C? L€€‚(€ ‚€€ ‚‚€ †"€ € ‚‚ÿ(Optional) Use the secondary tax if you need to collect a municipal tax or in Canada if you need to collect GST tax. ´ˆjBÞC, &€€P¨Z‚(€ ƒ€ ‚ÿ·Step 3: Now to edit the tax region for a customer, click on the Customer section, highlight a customer and click the edit button. :*CD3 6€€‚(€ ‚€ †"€ ‚‚ÿÖªÞCîD, &€U€P¨Z‚(€ ƒ€ ‚ÿ·Step 4: A customer window will appear. Make sure you click on the Billing tab. You can then choose which tax region this customer lives in. Click ok when finished. <D*E5 :€€‚(€ ‚€ †"€ € ‚ÿLîDvE1Ñÿÿÿÿÿÿÿÿ«ÿÿÿÿvEûIOptions - Payment Terms TabG *E½E' €@€€€ ‚‚ÿOptions - Payment Terms TabkvEMF% €Ö€‚(€ ‚ÿSet up your invoice payment terms here. The entry that is in green is your default payment term setting.(½EuF% €€‚(€ ‚ÿk@MFàF+ &€€€P¨Z‚(€ ƒ€ ‚ÿ·Choose the options page along the left side of the screen.>uFG6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿM"àFkG+ &€D€P¨Z‚(€ ƒ€ ‚ÿ·Select the payment terms tab>G©G6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿ·‹kG`H, &€€P¨Z‚(€ ƒ€ ‚ÿ·Green signifies the default setting. This is what each new customer's payment terms will default to unless you tell Gopher otherwise.>©GžH6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿñ`H»I, &€ã€P¨Z‚(€ ƒ€ ‚ÿ·To change the default settings, RIGHT click on the payment term you want to be the default. Then LEFT click on the pop up menu if you either want to assign this default to every customer or just to new customers from this point onward.@ žHûI7 >€€‚(€ ‚€ ‡"€‚‚€ ‚ÿE»I@J1Êÿÿÿÿÿÿÿÿ¬ÿÿÿÿ@JÅJOptions - County Tab@ûI€J' €2€€€‚‚ÿOptions - County TabE @JÅJ% €@€‚(€‚ÿSet up your county list here.G€J K1-ÿÿÿÿÿÿÿÿ­ÿÿÿÿ KòKOptions - Database TabBÅJNK' €6€€€‚‚ÿOptions - Database Tab¤ KòK% €þ€‚(€‚ÿThis shows you where your database is located and allows you to redirect your database to another location of your choosing.9NK+L1¾ÿÿÿÿÿÿÿÿ®ÿÿÿÿ+L°MRegister…\òK°M) €¹€€€‚‚‚ÿHow To RegisterYou can try Gopher free for 30 days. At the end of the trial period Gopher will require you to purchase the software. Call Ditech at 888-606-5150 to order and receive your registration number. You will not lose any data information if your program locks up after the trial period. Simply purchase the program to continue using.H+LøM1ìÿÿÿÿÿÿÿÿ¯ÿÿÿÿøM›Reports - Customer ListC°M;N' €8€€€ ‚‚ÿReports - Customer ListrøMØN+ &€ä€P¨Z‚(€ ƒ€ ‚ÿ·To print a list of customers with their addresses, choose the report section on the left side of the screen.(;NO% €€‚(€ ‚ÿ6ØN6O1 2€ €‚(€ ‡"€€ ‚ÿ(O^O% €€‚(€ ‚ÿY.6O·O+ &€\€P¨Z‚(€ ƒ€ ‚ÿ·Then choose the customer tab at the top.>^O €6 <€€‚(€ ‚€ ‡"€€ ‚‚ÿ·O €°MS(·O_€+ &€P€P¨Z‚(€ ƒ€ ‚ÿ·Click on the customer list button.: €™€3 6€€‚(€ ‚€ ‡"€‚‚ÿÆŽ_€_8 >€€P¨Z‚(€ ƒ€ ãQh€ ‰€ ‚ÿ·Next choose the options you would like. Do you want to see the customer address? Show property information? Hide inactive customers?<™€›5 :€€‚(€ ‚€ ‡"€€ ‚ÿE_à1ÿÿÿÿÿÿÿÿ°ÿÿÿÿ඄Reports - Route List@› ‚' €2€€€ ‚‚ÿReports - Route Listšoຂ+ &€Þ€P¨Z‚(€ ƒ€ ‚ÿ·To print a a report of your routes and the customers within them, click on the reports section of Gopher.( ‚â‚% €€‚(€ ‚ÿR'º‚4ƒ+ &€N€P¨Z‚(€ ƒ€ ‚ÿ·Click on the Customer tab at top.>â‚rƒ6 <€€‚(€ ‚€ †"€€ ‚‚ÿ\14ƒ΃+ &€b€P¨Z‚(€ ƒ€ ‚ÿ·Then click on the Crew / Route List button.>rƒ „6 <€€‚(€ ‚€ †"€€ ‚‚ÿnC΃z„+ &€†€P¨Z‚(€ ƒ€ ‚ÿ·Choose the specific options you want to include and click OK.< „¶„5 :€€‚(€ ‚€ †"€€ ‚ÿIz„ÿ„1.ÿÿÿÿÿÿÿÿ±ÿÿÿÿÿ„äˆReports - Expense ReportD¶„C…' €:€€€ ‚‚ÿReports - Expense Report~Sÿ„Á…+ &€¦€P¨Z‚(€ ƒ€ ‚ÿ·To print a a report of your expenses, click on the reports section of Gopher.(C…é…% €€‚(€ ‚ÿQ&Á…:†+ &€L€P¨Z‚(€ ƒ€ ‚ÿ·Click on the expense tab at top.(é…b†% €€‚(€ ‚ÿ6:†˜†1 2€ €‚(€ †"€€ ‚ÿ(b†À†% €€‚(€ ‚ÿlA˜†,‡+ &€‚€P¨Z‚(€ ƒ€ ‚ÿ· Choose the date range you want your expenses report from. >À†j‡6 <€€‚(€ ‚€ †"€€ ‚‚ÿ—l,‡ˆ+ &€Ø€P¨Z‚(€ ƒ€ ‚ÿ·Preview or print your Expense Report. Your Expense Categories are highlighted orange in this example. >j‡?ˆ6 <€€‚(€ ‚€ †"€€ ‚‚ÿi>ˆ¨ˆ+ &€|€P¨Z‚(€ ƒ€ ‚ÿ·Expense History items are shown here in blue highlight. <?ˆäˆ5 :€€‚(€ ‚€ †"€€ ‚ÿM¨ˆ1‰1¢ÿÿÿÿÿÿÿÿ²ÿÿÿÿ1‰†Reports - Tax Summary ReportL"äˆ}‰* $€D€‚H€ƒ€ ‚‚ÿReports - Tax Summary ReportV1‰þ‰+ &€¬€P¨Z‚(€ ƒ€ ‚ÿ·To print a a report of your tax summary, click on the reports section of Gopher.(}‰&Š% €€‚(€ ‚ÿ®‚þ‰ÔŠ, &€€P¨Z‚(€ ƒ€ ‚ÿ·Step 1: Make sure you are on the reports section. Then click on the Sales Tax tab at top. Then click the Tax Summary button.>&Š‹6 <€€‚(€ ‚€ †"€€ ‚‚ÿ’gÔŠ¤‹+ &€Î€P¨Z‚(€ ƒ€ ‚ÿ·Step 2: Choose the invoice date range and the customers to include in the report. Then click ok. >‹â‹6 <€€‚(€ ‚€ †"€€ ‚‚ÿµ‰¤‹—Œ, &€€P¨Z‚(€ ƒ€ ‚ÿ·Step 3: Here is a sample sales tax report. You can see the different sales tax regions. N.Y. state is highlighted in this example. >â‹ÕŒ6 <€€‚(€ ‚€ †"€€ ‚‚ÿqF—ŒF+ &€Œ€P¨Z‚(€ ƒ€ ‚ÿ·The P.A. state region is highlighted in orange for our example. @ ÕŒ†7 >€€‚(€ ‚€ †"€ € ‚‚‚ÿKFÑ1zÿÿÿÿÿÿÿÿ³ÿÿÿÿÑýÀReports - Chemical HistoryF†Ž' €>€€€ ‚‚ÿReports - Chemical History†[ÑŽ+ &€¶€P¨Z‚(€ ƒ€ ‚ÿ·To print a a report of your chemical history, click on the reports section of Gopher.(ŽÅŽ% €€‚(€ ‚ÿ²†Žw, &€ €P¨Z‚(€ ƒ€ ‚ÿ·Step 1: Make sure you are on the reports section. Then click on the Chemical tab at top. Then click the Chemical History button.>ÅŽµ6 <€€‚(€ ‚€ †"€!€ ‚‚ÿ_4w À+ &€h€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. Choose the date rangµ À†e for the report. >µ^À6 <€€‚(€ ‚€ †"€"€ ‚‚ÿc8 ÀÁÀ+ &€p€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. Here is a sample chemical history report. <^ÀýÀ5 :€€‚(€ ‚€ †"€#€ ‚ÿ8ÁÀ5Á1¡ÿÿÿÿÿÿÿÿ´ÿÿÿÿ5ÁžÃExpense|HýÀ±Â4 6€‘€€‚‚€ €‚‚€€‚ÿExpenseThe basic function of the "Expense" page is track your expenses. At the top of the Expenses window, you will see three tabs: "Expense History", "Expense Categories", and "Expense Template." Use the New, Edit, and Delete buttons to operate your expense database.Frequently Ask Questions for the expense section.(5ÁÙÂ% €€‚(€‚ÿÅt±ÂžÃQ r€è€P¨Z‚(€ ƒ€ ã^wk®€ ‰€ €‚€ ƒ€ ãwk®€ ‰€ €‚ÿ·Click here for an example of how to enter a new Expense.·How can I print out my expense reports?FÙÂäÃ1;ÿÿÿÿÿÿÿÿµÿÿÿÿäÃÙËExpense - New ExampleAžÃ%Ä' €4€€€ ‚‚ÿExpense - New Example‹`äðÄ+ &€À€P¨Z‚(€ ƒ€ ‚ÿ·This example will show you how to use the Expense section and print out an Expense report.(%ÄØÄ% €€‚(€ ‚ÿ¦{°Ä~Å+ &€ö€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. Make sure you are in the Expense section and click on the Expense Categories tab. Then click the new button. >ØļÅ6 <€€‚(€ ‚€ †"€$€ ‚‚ÿôÀ~Å°Æ4 6€€P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Step 2. In this example we are creating a new Expense Category that will track our equipment expenses. ·Enter the Category Description and Category Details then click the OK button. >¼ÅîÆ6 <€€‚(€ ‚€ †"€%€ ‚‚ÿ¸„°Æ¦Ç4 6€ €P¨Z‚(€ ƒ€ ‚€ ƒ€ ‚ÿ·Step 3. Only use this step for expenses that are reoccuring. ·Click on the Expense Template tab and click the new button. >îÆäÇ6 <€€‚(€ ‚€ †"€&€ ‚‚ÿ»¦ÇŸÈ, &€€P¨Z‚(€ ƒ€ ‚ÿ·Step 4. Choose the Expense Category in the drop down box. Enter the amount, Description and Details (if needed). Click OK when completed.>äÇÝÈ6 <€€‚(€ ‚€ †"€'€ ‚‚ÿk4ŸÈHÉ7 >€h€P¨Z‚(€ ƒ€ ãw€ ‰€ ‚ÿ·Or schedule them in the schedule section. >ÝȆÉ6 <€€‚(€ ‚€ †"€‰€ ‚‚ÿtIHÉúÉ+ &€’€P¨Z‚(€ ƒ€ ‚ÿ·Step 5. Click on the Expense History tab and click the New button. >†É8Ê6 <€€‚(€ ‚€ †"€(€ ‚‚ÿa5úÉ™Ë, &€k€P¨Z‚(€ ƒ€ ‚ÿ·Step 6. Choose a category from the Category drop down box. If this expense history item is going to be chosen from an Expense Template, click on the Find button. If it is not going to be using an Expense Template, simply type in the Amount, Description, and Details. Click the OK button when completed. @ 8ÊÙË7 >€€‚(€ ‚€ †"€)€ ‚‚‚ÿ8™ËÌ1Öÿÿÿÿÿÿÿÿ¶ÿÿÿÿÌReportsÓ£ÙËäÌ0 .€G€€€ ‚‚‚‚‚€‚‚ÿReportsThe basic function of the "Reports" page is to offer you a variety of reports you can print out.Frequently Ask Questions for the reports section._»ÌCϤ w€P¨Z‚(€ ƒ€ ãÜo€ ‰€ ‚€ ƒ€ ã´wk®€ ‰€ ‚€ ƒ€ ãÝvk®€ ‰€ ‚€ ƒ€ ãßwk®€ ‰€ ‚€ ƒ€ ãCk®€ ‰€ ‚€ ƒ€ ãÀ}k®€ ‰€ ‚€ ƒ€ ‚ÿ·How to print out (multiple) invoices.·What's the difference between invoices and statements?·How to print a customer list with the customer address?·How to find your Total Accounts Receivable?·What is the upcoming payments report for?·How can I create a statement/invoice/etc report in a pdf file?·Why would I want to create a pdf report? You could do this to email the file to a customer.²äÌœ -€P¨Z‚(€ ƒ€ ãwk®€ ‰€ ‚€ ƒ€ ãwk®€ ‰€ ‚€ ƒ€ ãwk®€ ‰€ ‚€ ƒ€ ãë}k®€ ‰€ ‚€ ƒ€ ãwk®€ ‰€ ‚€ ƒ€ ã~k®€ ‰€ ‚ÿ·How can I print a sales taxCÏÙË summary report?·How can I print a route report?·How can I print a chemical history report?·How to print a Service Revenue Report?·How can I print out an Expense Report?·How can I print mailing labels.R!CÏS1dÿÿÿÿÿÿÿÿ·ÿÿÿÿSeReports - Invoices or Statements?M& ' €L€€€ ‚‚ÿReports - Invoices or Statements?uGS. ,€Ž€P¨Z‚(€ƒ€€ ‚ÿ·Question: What's the difference between invoices and statements?(û =- (€÷€‚(€ ‚€€ ‚ÿAnswer: You might want to use invoices to send out at the end of the month. Then if a customer calls up and has a dispute over an invoice or a balance or something, you can print out a statement for the date range in question and send them that.(e% €€‚(€ ‚ÿN=³1Žÿÿÿÿÿÿÿÿ¸ÿÿÿÿ³óReports - Accounts ReceivableI"eü' €D€€€ ‚‚ÿReports - Accounts Receivable~P³z. ,€ €P¨Z‚(€ƒ€€ ‚ÿ·Question: How can you find the total money owed to you by your customers?(ü¢% €€‚(€ ‚ÿ[-zý. ,€Z€P¨Z‚(€ƒ€€ ‚ÿ·Answer: Create an Invoice List Report.(¢%% €€‚(€ ‚ÿVý¦+ &€¬€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are in the Report section of Gopher then click on the billing tab.(%Î% €€‚(€ ‚ÿR'¦ + &€N€P¨Z‚(€ ƒ€ ‚ÿ·Click on the Invoice List button.(ÎH% €€‚(€ ‚ÿoD ·+ &€ˆ€P¨Z‚(€ ƒ€ ‚ÿ·Choose only the unpaid invoices and an appropriate date range.<Hó5 :€€‚(€ ‚€ †"€*€ ‚ÿL·?14ÿÿÿÿÿÿÿÿ¹ÿÿÿÿ?' Reports - Upcoming PaymentsG ó†' €@€€€ ‚‚ÿReports - Upcoming Paymentsh:?î. ,€t€P¨Z‚(€ƒ€€ ‚ÿ·Question: What is the upcoming payments report for?(†% €€‚(€ ‚ÿÙî* ; D€³€P¨Z‚(€ƒ€€ ãåÆGè€ ‰€ ‚ÿ·Answer: If you use the barcode scanner to scan in payments and a customer doesn't return the payment stub from the invoice where the barcode is located, you can instead use this report to scan the payment.(R % €€‚(€ ‚ÿ[0* ­ + &€`€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the reports section. (R Õ % €€‚(€ ‚ÿyN­ N + &€œ€P¨Z‚(€ ƒ€ ‚ÿ·Click on the Billing tab and then click on the Upcoming Payments button.:Õ ˆ 3 6€€‚(€ ‚€ †"€+‚‚ÿc8N ë + &€p€P¨Z‚(€ ƒ€ ‚ÿ·Here is an example of what the report looks like. <ˆ ' 5 :€€‚(€ ‚€ †"€,€ ‚ÿPë w 1ìÿÿÿÿÿÿÿÿºÿÿÿÿw ½BReports - Creating a PDF ReportK$'  ' €H€€€ ‚‚ÿReports - Creating a PDF Reporta6w # + &€l€P¨Z‚(€ ƒ€ ‚ÿ·How to print a statement report in a PDF format.( K % €€‚(€ ‚ÿ`2# « . ,€d€P¨Z‚(€ƒ€€ ‚ÿ·Question: When would you use this feature? (K Ó % €€‚(€‚ÿØ« Ú / ,€±€P¨Z‚(€ƒ€€ ‚ÿ·Answer: Say for instance when a customer wants a statement emailed to them. Simply follow these steps and you can create a statement in a pdf format. Then email your customer and attach the statement.pdf file.(Ó % €€‚(€ ‚ÿƒXÚ …+ &€°€P¨Z‚(€ ƒ€ ‚ÿ·Step 1. Go to the Reports section, Billing tab and click on the Statement button. >Ã6 <€€‚(€ ‚€ †"€-€ ‚‚ÿQ&…+ &€L€P¨Z‚(€ ƒ€ ‚ÿ·Step 2. Choose Select Customer. >ÃR6 <€€‚(€ ‚€ †"€.€ ‚‚ÿTÑ+ &€¨€P¨Z‚(€ ƒ€ ‚ÿ·Step 3. Use one of the three drop down boxes to choose the specific customer. >R@6 <€€‚(€ ‚€ †"€/Ñ@' € ‚‚ÿŽcÑ©@+ &€Æ€P¨Z‚(€ ƒ€ ‚ÿ·Step 4. Choose the Format to be Adobe Acrobat (PDF). Then click the disk button next to File.>@ç@6 <€€‚(€ ‚€ †"€0€ ‚‚ÿÅ™©@¬A, &€3€P¨Z‚(€ ƒ€ ‚ÿ·Step 5. Choose where you want to save the file. In this example we chose the Desktop and named the file statement.pdf. Then click the Save button. >ç@êA6 <€€‚(€ ‚€ †"€1€ ‚‚ÿ•j¬AB+ &€Ô€P¨Z‚(€ ƒ€ ‚ÿ·Step 6. After creating your report, you will see the new statement.pdf icon appear on your desktop. >êA½B6 <€€‚(€ ‚€ †"€2€ ‚‚ÿQ BC1ÿÿÿÿÿÿÿÿÿ»ÿÿÿÿC¼EReports - Service Revenue ReportP&½B^C* $€L€‚H€ƒ€ ‚‚ÿReports - Service Revenue Report±CcDT v€c€P¨Z‚(€ ƒ€ ‚€ ƒ€ €)€ €)€ ‚€ ƒ€ €)€ €)€ ‚ÿ·Make sure you are on the Report section·Then click on the Revenue tab and then the “Service Revenue” button.·A “Service Revenue Report” window will appear.(^C‹D% €€‚(€ ‚ÿ6cDÁD1 2€ €‚(€ †"€3€ ‚ÿ(‹DéD% €€‚(€ ‚ÿuJÁD^E+ &€”€P¨Z‚(€ ƒ€)‚ÿ·“ Start Date & Finish Date” - Choose the date range for your report.(éD†E% €€‚(€)‚ÿ6^E¼E1 2€ €‚(€*†"€4€ ‚ÿI†EF1ÿÿÿÿÿÿÿÿ¼ÿÿÿÿFÓKReports - Mailing LabelsD¼EIF' €:€€€ ‚‚ÿReports - Mailing LabelsÛ¬F$G/ ,€Y€P¨Z‚(€+ƒ€,€ ‚ÿ·Remember your invoices are designed to be folded and inserted into a clear windowed envelope so you shouldn't need to print mailing labels to send out your invoices.(IFLG% €€‚(€ ‚ÿX-$G¤G+ &€Z€P¨Z‚(€ ƒ€ ‚ÿ·Make sure you are on the Report section(LGÌG% €€‚(€ ‚ÿpE¤GÌGzH6 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