Gopher lets you enter the amount of time that each job took to complete.
This information is useful when doing job costing analysis to determine which customers are profitable and which ones are costing you money.
Rescheduling Jobs
If you miss a scheduled date, you can drag-and-drop the missed date on the Schedule screen to the new date and all jobs will automatically be rescheduled.
You can also reschedule an individual job by using drag-and-drop.
Route Overview
Each customer property is assigned to a route. Within each route, you sort the properties in the order that you would visit them.
When you print a list of scheduled jobs for your crews, the jobs for each route will be sorted based on the position that you placed each property in its respective route.
You can create crews and assign them to routes. A crew represents a person, vehicle or group of people who are responsible for completing one or more routes.
Gopher lets you create multiple properties for each customer. This allows you to send one bill to that customer for services performed at multiple locations.
The Gopher schedule module is integrated with the billing module. At the end of each day when you complete your jobs, Gopher automatically sends that information to the billing module.
At the end of each month, or whenever you bill your customers, Gopher automatically creates invoices based on the jobs that were completed.
Customer Specific Prices
Gopher lets you define standard prices for each of your services and materials.
You can also customize your service and material prices for specific customers.
Contract Billing
Gopher gives you option of billing customers for each service performed or charging the customer a flat fee regardless of the work done.
Using the Contract feature, you can tell Gopher to bill a customer a flat-fee at a certain frequency. For example, you can charge a customer $50 per week, or $200 per month.
You can use the Contract feature for certain customers while still charging them for additional work that was not part of the contract.
Accounts Receivable /
Aging
Gopher gives you the option of printing invoice aging (current, 30, 60, 90 days) on your invoices.
Company Logo
With Gopher, you can put your company logo on your invoices and estimates.
If you have a color printer, you can print color logos to make your invoices look even sharper.
Printing Invoices
Gopher prints invoices on plain 8.5" x 11" paper, eliminating the need for expensive invoice forms. Your invoices will fit perfectly in a standard double-window invoice envelope, clearly showing your company name and address (and logo if applicable) and the customer's name and address. This eliminates the time that you would normally waste printing labels.
Inventory Overview
Keep track of the amounts of each material that you have in stock with Gopher.
Usage
Each time you complete a scheduled job that used materials, your inventory levels are adjusted automatically.
Material Transaction History
You can review the history of each material in inventory and see where and when it was used.
How Much
Will You Need?
If you use materials for scheduled jobs, Gopher can tell you:
1. How much of each material you will need for jobs in a specific date range.
2. How much of each material you currently have in stock.
3. How much of each material you will need to order.
4. Which vendor to order from and how much it will cost you.
Estimates
You can create professional looking estimates with Gopher. After an estimate is approved, you can automatically turn it into an invoice.
Gopher makes sales tax reporting easy.
You can generate sales tax reports based on the date that invoices were created or the date they were actually paid.
Gopher allows you to define multiple sales tax regions and specify which region each of your customers' properties belongs to.
For each tax region, you can define separate tax rates services and materials.
Each tax region is analyzed individually to calculate how much sales tax you owe.
Gopher has two sales tax levels. This is useful for some Canadian users who must calculate GST & PST.
Import from Quickbooks
Import your customer list from Quickbooks to get up and running in just a few minutes.
Gopher Plus
Export to Quickbooks
Export invoice and payment data to Quickbooks (Requires U.S. version of Quickbooks Pro or higher, 2003 or newer).
Late Fees
Apply late fees to customers who are past due. You can charge a flat-fee or a percentage of their overdue balance.
Gopher lets you exclude certain customers from ever being charged a late fee.
Job Clusters allow you to quickly schedule a group of jobs on a specific day of the week. This feature can also be used for handling snowplowing and spring/fall cleanups.
Job Series is an advanced scheduling feature which allows you to quickly set up multiple-step jobs which must occur in sequence (e.g. 5-stop lawn care program).
The Matrix
The Matrix allows you to efficiently enter completed jobs which weren't scheduled in advance. This can be used if you want to apply a service to a group of customers without having to schedule the job in. For instance, you can use this feature to quickly enter spring or fall clean-ups. Another good use of the Matrix is for quickly entering snowplow work.
You can now schedule chemical applications and keep track of your chemicals for state audits. Chemical application information can be printed on your invoices.
Employee Scheduling and Timesheets
The employee feature allows you to track which jobs your employees worked on. With this information you can determine who is generating the most profit for you.
Equipment
Track equipment usage and manage preventative maintenance.
